Comfort Inn & Suites Knoxville West

2.5 star property

Photo gallery for Comfort Inn & Suites Knoxville West

Lobby
Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed)
Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed)
Business centre
Seasonal outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

Map
7737 Kingston Pike, Knoxville, TN, 37919
  • West Town Mall
    ‪2 min walk‬
  • University of Tennessee
    ‪8 min drive‬
  • Turkey Creek Shopping Center
    ‪10 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪22 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed)

  • 5 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Knoxville

With a stay at Comfort Inn & Suites Knoxville West in Knoxville (Bearden), you'll be within a 10-minute drive of University of Tennessee and Knoxville Convention Center. .This hotel is 7.6 mi (12.3 km) from Neyland Stadium and 7.8 mi (12.6 km) from Thompson–Boling Arena.

What's nearby

  • West Town Mall - 2 min walk - 0.2 km
  • University of Tennessee - 8 min drive - 11.8 km
  • Neyland Stadium - 9 min drive - 12.3 km
  • Turkey Creek Shopping Center - 10 min drive - 12.7 km
  • Thompson–Boling Arena - 10 min drive - 12.6 km

Getting around

  • McGhee Tyson Airport (TYS) - 22 min drive

Restaurants

  • ‪Chick-fil-A - ‬7 min walk
  • ‪King Gyros - ‬11 min walk
  • ‪The Cheesecake Factory - ‬9 min walk
  • ‪Texas Roadhouse - ‬8 min walk
  • ‪Chipotle Mexican Grill - ‬11 min walk

About this property

Comfort Inn & Suites Knoxville West

Hotel in Knoxville with free breakfast and a fitness center
Comfort Inn & Suites Knoxville West offers 82 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Premium cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Make yourself at home in one of the 82 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Enjoy recreational amenities such as a fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.
Mingle with other guests at the complimentary reception, held on select days. A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:30 AM and 9:30 AM. A complimentary manager's reception is offered on select days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends
  • Free manager's reception (select days)

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from June to August
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ramada Hotel Knoxville
Comfort Inn Hotel Knoxville
Ramada Knoxville Hotel Knoxville
Armada Inn Knoxville
Armada Knoxville
Comfort Inn Knoxville
Comfort Inn Knoxville West Hotel
Comfort Inn Knoxville West
Ramada Knoxville
Comfort Inn Suites Knoxville West
Comfort Inn & Suites Knoxville West Hotel
Comfort Inn & Suites Knoxville West Knoxville
Comfort Inn & Suites Knoxville West Hotel Knoxville

Comfort Inn & Suites Knoxville West Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 373 out of 829 reviews
Rating 8 - Good. 258 out of 829 reviews
Rating 6 - Okay. 99 out of 829 reviews
Rating 4 - Poor. 59 out of 829 reviews
Rating 2 - Terrible. 40 out of 829 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Mlela

Travelled with family
Liked: Staff & service
The staff were very friendly, professional and helpful. Any issues were dealt with promptly and the breakfast was quite good. The property does need a bit of updating, but it was affordable and met our need.
Stayed 3 nights in Apr 2025

6/10 Okay

Wendy, Citrus Springs

Liked: Staff & service
Disliked: Property conditions & facilities
Needs updating. Felt like cheap apartment complex and not hotel
Stayed 1 night in May 2025

10/10 Excellent

Kelley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just perfect!

Comfort Inn provided just what my daughter and I needed for a college visit. The room was spacious, bed deceny comfortable, and the staff was very helpful and friendly. The breakfast in the morning had a big variety of foods as well. We will be back!
Stayed 2 nights in Apr 2025

6/10 Okay

Peter

Disliked: Cleanliness, property conditions & facilities
the hotel was old and tired. cost for the night was not worth the accommodation.
Stayed 1 night in Apr 2025

8/10 Good

Paul

Stayed 1 night in Apr 2025

2/10 Terrible

Shannon

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We arrived and the room we booked through Expedia was under construction and that’s the only room we had left. They said they would give us a discount but we would have to contact Expedia. Active water leak in ceiling in room, smelt like smoke, phone didn’t work, coffee maker was gone
Stayed 1 night in Apr 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice stay. No issues. Staff seemed pleasant and helped when needed.
Stayed 2 nights in Apr 2025

10/10 Excellent

Larenzo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Aileen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 1 night in Apr 2025

4/10 Poor

Jesse

Stayed 1 night in Apr 2025

6/10 Okay

Veronica

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
Very dated but it was clean. Comfy beds, and ok for one nights stay. Hallway needed vacuuming but rooms were fine.
Stayed 1 night in Apr 2025

8/10 Good

Wallace

Business traveller
Liked: Staff & service
i’ve machine did not work. the property is aging and needs some refurbishing
Stayed 1 night in Apr 2025

8/10 Good

TeriAnn

Liked: Cleanliness, staff & service
Was a bit dated, but room was clean and bed was comfortable.
Stayed 1 night in Apr 2025

4/10 Poor

John, Pawleys Island

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Old, worn out, needs a complete renovation
Stayed 3 nights in Apr 2025

2/10 Terrible

Julie

Disliked: Cleanliness, staff & service, property conditions & facilities
This was by far the worst hotel we have ever stayed out. The floors were covered with filth, filth in the tub, toilet and sink. The smell of the hotel was disgusting. The areas around tbe hotel had used condoms, trash and unkept grounds.
Stayed 1 night in Apr 2025

2/10 Terrible

aheri

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do Not Stay Here

We didn’t stay. It was disgusting. We walked on the room, turned around and walked out. The beds were horrible, the bathroom mirror was filthy.
Stayed 1 night in Apr 2025

6/10 Okay

Kristin

Travelled with family
Liked: Staff & service
The linens were thread-bare and stained. The pillows were really old and lumpy. The place wasn't expensive, and I guess that you get what you pay for.
Stayed 2 nights in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
All went well
Stayed 1 night in Apr 2025

8/10 Good

Martin

Stayed 1 night in Apr 2025

8/10 Good

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to resturants
Stayed 1 night in Apr 2025

4/10 Poor

angie

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Nikki at check-in was helpful and nice. Property is very old and in need of a refresh at the least. The walls are very thin and we could hear the next rooms tv all night. This is a very basic hotel if you just need a bed to sleep in. We would not stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got in late, left early, not much to review, everything was fine
Stayed 1 night in Apr 2025

4/10 Poor

Karen

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Just run down
Stayed 2 nights in Mar 2025

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025