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Hotel Kaiserhof

Photo gallery for Hotel Kaiserhof

Indoor pool, outdoor pool, pool umbrellas, pool loungers
Property video
2 bars/lounges, poolside bar
Superior Suite | Mountain view
Suite

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Harmstätt 8 , Ellmau, Tirol, 6352
  • Place, Bergdoktorhaus
    ‪19 min walk‬
  • Place, Ellmau Ski Resort and Village
    ‪3 min drive‬
  • Place, Hartkaiser Gondola
    ‪3 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite

Suite

Suite

  • Garden view
  • 58 sq m
  • 9 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Double Room

Double Room | Living area

Double Room

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Suite

Superior Suite

Superior Suite

  • Mountain view
  • 70 sq m
  • 4 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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  • Pool
  • Spa
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4.7 out of 5, Exceptional, 211 reviews
The price is AU$405
includes taxes & fees
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About the area

Ellmau

Located in Ellmau, Hotel Kaiserhof is in the mountains, within a 5-minute drive of Bergdoktorhaus and Hartkaiser Gondola. .This family-friendly hotel is 1.1 mi (1.8 km) from Ellmau Ski Resort and Village and 2.2 mi (3.6 km) from KaiserBad Ellmau.

What's nearby

  • Bergdoktorhaus - 19 min walk - 1.6 km
  • Ellmau Ski Resort and Village - 3 min drive - 2.1 km
  • Hartkaiser Gondola - 3 min drive - 2.1 km
  • Kitzbueheler Horn Ski Area - 27 min drive - 23.3 km
  • Achensee - 56 min drive - 62.7 km

Getting around

  • Oberndorf in Tirol Station - 15 min drive
  • Munich Airport (MUC) - 115 min drive

Restaurants

  • ‪Panoramarestaurant Bergkaiser - ‬26 min drive
  • ‪Blattlalm Going - ‬16 min drive
  • ‪Tirol Bar & Grill - ‬4 min drive
  • ‪Hexenhaüsl - ‬4 min drive
  • ‪Rübezahl Alm - ‬15 min drive

About this property

Hotel Kaiserhof

Hotel Kaiserhof offers 52 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate sitting areas and include day beds. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels and first-run movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Ellmau hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An indoor pool and an outdoor pool are on site. Other recreational amenities include ski-in/ski-out access, a sauna, and a fitness center.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

PanoramaSpa & Spa PurPur has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 52 individually decorated guestrooms, featuring iPod docking stations and minibars. Your bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features an outdoor pool and an indoor pool. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Grab a bite at one of the hotel's 5 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary cooked-to-order breakfast is served daily from 7:30 AM to 10:30 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
A complimentary cooked-to-order breakfast is served each morning between 7:30 AM and 10:30 AM.
Hotel Kaiserhof has 5 restaurants on site.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 10:30 AM
  • 2 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Snack bar/deli

Things to do

  • Bicycle tours
  • Billiards/pool table
  • Downhill skiing
  • Free children's club
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Outdoor pool
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snowshoeing
  • Steam room
  • Wine tasting room
  • Winery release events

Family friendly

  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Renovated entire property - August 2020
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • CD player
  • First-run films
  • Flat-screen TV with satellite channels
  • IPod dock

Food and drink

  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35 per pet, per day

Service animals are welcome, and are exempt from fees

Welcoming dogs only

Restrictions apply; for more information contact the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 360 per room (one-way)
  • Pet fee: EUR 35 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from May to September
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision
Children under 14 years old are not allowed in the spa without adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 5 stars.

Property is also known as

Hotel Kaiserhof Ellmau

Kaiserhof Ellmau

Hotel Kaiserhof Hotel

Hotel Kaiserhof Ellmau

Hotel Kaiserhof Hotel Ellmau

Hotel Kaiserhof Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 5 out of 6 reviews
Rating 8 - Good. 1 out of 6 reviews
Rating 6 - Okay. 0 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 0 out of 6 reviews

10/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Ruby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. Beautiful location. Vegetarian menu option not recommendable.
Stayed 2 nights in Sep 2025

10/10 Excellent

Abdulaziz

Stayed 3 nights in May 2025

10/10 Excellent

Marko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the Best

Stayed 5 nights in Feb 2022

10/10 Excellent

Dirk, Dresden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
… it was perfect …
Stayed 2 nights in Nov 2024

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

10/10 Excellent

Jaroslav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nas pobyt v hotelu byl ve vsem perfektni.Chvalime k nam srdecny pristup a ochota majitelu hotelu.Radi se tam vratime.Priroda je krasna s velkou moznosti vyletu,ktere jsme tez uskutecnili.Pozdravujeme timto hostitele.Hlavacovi
Stayed 3 nights in Jun 2018