Homewood Suites by Hilton Waterloo/St. Jacobs

3.0 star property

Photo gallery for Homewood Suites by Hilton Waterloo/St. Jacobs

Full-sized fridge, microwave, oven, stovetop
37-inch LCD TV with cable channels, TV, MP3 dock
Terrace/patio
37-inch LCD TV with cable channels, TV, MP3 dock
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Kitchen
  • Bar
  • 24/7 front desk

Explore the area

View map
45 Benjamin Road, St Jacobs, Township of Woolwich, ON, N0B2N0
  • Place, St. Jacobs Market District Visitor Information Centre
    ‪3 min walk‬
  • Place, St Jacobs Farmers Market
    ‪6 min walk‬
  • Place, University of Waterloo
    ‪4 min drive‬
  • Airport, Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪21 min drive‬

Room options

Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(29 reviews)
  • 78 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

Suite, 2 Bedrooms, Non Smoking

8.0 out of 10
Very good
(6 reviews)
  • 98 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • 69 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 69 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Hearing)

8.0 out of 10
Very good
(7 reviews)
  • 78 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

Studio Suite, 1 King Bed

9.4 out of 10
Exceptional
(63 reviews)
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

8.6 out of 10
Excellent
(14 reviews)
  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible (Hearing)

9.6 out of 10
Exceptional
(5 reviews)
  • 69 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Township of Woolwich

With a stay at Homewood Suites by Hilton Waterloo/St. Jacobs in Township of Woolwich, you'll be within a 5-minute drive of St Jacobs Farmers Market and University of Waterloo. .This hotel is 14.4 mi (23.2 km) from Elora Gorge Conservation Area and 0.1 mi (0.1 km) from St. Jacobs Country Playhouse.

What's nearby

  • St. Jacobs Market District Visitor Information Centre - 3 min walk - 0.3 km
  • St. Jacobs Outlets - 3 min walk - 0.3 km
  • St Jacobs Farmers Market - 6 min walk - 0.6 km
  • Conestoga Mall - 3 min drive - 3.3 km
  • University of Waterloo - 4 min drive - 3.3 km

Getting around

  • Kitchener Station - 14 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 20 min drive

Restaurants

  • ‪The Fritter Co - ‬7 min walk
  • ‪Tim Hortons - ‬17 min walk
  • ‪Ray Woodey's Craft Chippery - ‬6 min walk
  • ‪Dairy Queen - ‬3 min drive
  • ‪Jack's Family Restaurant - ‬3 min walk

About this property

Homewood Suites by Hilton Waterloo/St. Jacobs

Hotel with free breakfast, a short walk to St Jacobs Farmers Market
Homewood Suites by Hilton Waterloo/St. Jacobs offers 97 accommodations with MP3 docking stations and safes. Accommodations are furnished with double sofa beds. 37-inch LCD televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 97 guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. 37-inch LCD televisions with cable programming provide entertainment, while complimentary wired internet access keeps you connected. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and tour/ticket assistance.
Grab a bite from the snack bar/deli serving guests of Homewood Suites by Hilton Waterloo/St. Jacobs. Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is included.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Township of Woolwich? This hotel has 1200 square feet (111 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Guests are offered a complimentary full breakfast.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 10); free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast
  • A bar/lounge
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Playground

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Playground
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,200 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive key retrieval information

Access methods

Staffed front desk, key retrieval

Pets

Pets allowed for an extra charge of CAD 84 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: CAD 10 (rates may vary)
  • Pet fee: CAD 84 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood St Jacobs
Homewood St Jacobs Hotel
Homewood St Jacobs Hotel Waterloo
Homewood Suites Hilton Waterloo/St. Jacobs Township of Woolwich
Homewood Suites Hilton Waterloo/St. Jacobs Hotel Waterloo
wood Suites Hilton WaterlooSt
Homewood Suites Hilton Waterloo/St. Jacobs Waterloo
Homewood Suites By Hilton Waterloo/St. Jacobs, Ontario, Canada
Homewood Suites by Hilton Waterloo/St. Jacobs Hotel

Homewood Suites by Hilton Waterloo/St. Jacobs Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 652 out of 1024 reviews
Rating 8 - Good. 260 out of 1024 reviews
Rating 6 - Okay. 69 out of 1024 reviews
Rating 4 - Poor. 24 out of 1024 reviews
Rating 2 - Terrible. 19 out of 1024 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Free breakfast, pool and walking distance to the farmers market. What more could you ask for!
Stayed 2 nights in Jun 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, new hotel, great location
Stayed 1 night in Jun 2025

6/10 Okay

Phalen

Liked: Cleanliness, property conditions & facilities
Dog barked excessively for over 2 hours
Stayed 1 night in Jun 2025

8/10 Good

John

Stayed 1 night in Jun 2025

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent suite, wonderful amenities & friendly, helpful staff! Highly recommend!
Stayed 1 night in Jun 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Nice, spacious and clean. Nice breakfast
Stayed 1 night in Jun 2025

10/10 Excellent

Chadwick

Stayed 1 night in Jun 2025

10/10 Excellent

Mohammad Najim

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 2 nights in Jun 2025

8/10 Good

Alana

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Big rooms

The room was spacious but there were a few drawbacks. #1 no complimentary water, #2 could have been cleaner bathroom looked like it wasn’t cleaned between guests, #3 kitchen only had enough utensils for 2 guests, #4 conditioner in shower was empty. Otherwise the complimentary breakfast was great and the hotel was nice and quiet. The pool was small but warm, however this could have also been cleaner as there was dirt accumulated at the bottom of the pool.
Stayed 1 night in Jun 2025

10/10 Excellent

John

Our only complaint is the bed pillows…..
Stayed 2 nights in Jun 2025

8/10 Good

sonia

Liked: Cleanliness, property conditions & facilities
Great welcome, great room, perfect for our needs. We didn’t like the bed, too soft. It needs to be changed
Stayed 2 nights in Jun 2025

10/10 Excellent

Meredith, Winnipeg

Stayed 3 nights in Jun 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My wife and i stayed here after we spent the day in canada this hotel was very clean and staff was very friendly breakfast i could do with out but other then thats ot was great
Stayed 1 night in Jun 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and clean. Excellent breakfast and walking distance to 2 antique markets and St. Jacobs market.
Stayed 1 night in Jun 2025

10/10 Excellent

Tanya, Kaladar

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really enjoyed our stay here. Beautiful hotel, clean and friendly staff. Room was spacious and laid out well. Breakfast on Sunday wasn’t the greatest but our breakfast Monday morning was incredible! Even had chai pudding! Definitely recommend staying here.
Stayed 2 nights in Jun 2025

10/10 Excellent

Merle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for attending the Farmers market
Stayed 1 night in Jun 2025

10/10 Excellent

Qiuyan

Stayed 1 night in Jun 2025

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We like that it was a self contained suite. I am usually not a dust spotter, but this was many areas and way to obvious
Stayed 1 night in Jun 2025

10/10 Excellent

Patti

Stayed 1 night in Jun 2025

8/10 Good

Blaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The smell of marijuana in the foyer area and also in our room. The breakfast has forgotten about the lessons from Covid as we had many shared utensils for jams, butters and marmalades and group yogurt.
Stayed 1 night in Jun 2025

10/10 Excellent

Brent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great. Very clean up to date fixtures and decor. Staff at front desk were friendly. Room was clean and comfortable. Best part was the quiet. The parking lot was full and we barely heard noise during our stay. It was our first trip to the area, all the attractions we visited were accessible by car or Uber. Didn’t try the breakfast but it smelled good.
Stayed 1 night in Jun 2025

10/10 Excellent

Andre

Stayed 1 night in Jun 2025

8/10 Good

Roman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great stay! The rooms were clean and welcoming. The only downfall I would say is the checkin time was at 3pm sharp not a minute sooner - which created a bit of a line to check in. The pool room is hot! If you are going as a watcher wear shorts and a tshirt and bring water! Other than that it was a great stay and we will come again!
Stayed 1 night in Jun 2025

10/10 Excellent

Debbie

Liked: Cleanliness, amenities, property conditions & facilities
The room was perfect, lots of space and we enjoyed the separate living space.
Stayed 3 nights in Jun 2025