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Hampton Inn & Suites by Hilton Waterloo St. Jacobs

2.5 star property

Photo gallery for Hampton Inn & Suites by Hilton Waterloo St. Jacobs

Free daily buffet breakfast
Point of interest
Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar)
Indoor pool, open 9:00 AM to 10:00 AM, pool loungers
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly

Explore the area

Map
55 Benjamin Road, Township of Woolwich, ON, N2A4G8
  • St. Jacobs Market District Visitor Information Centre
    ‪5 min walk‬
  • St Jacobs Farmers Market
    ‪10 min walk‬
  • University of Waterloo
    ‪3 min drive‬
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Pillow-top beds, desk, laptop workspace, soundproofing

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

Pillow-top beds, desk, laptop workspace, soundproofing

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

Pillow-top beds, desk, laptop workspace, soundproofing

Room, 2 Queen Beds, Refrigerator & Microwave

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Pillow-top beds, desk, laptop workspace, soundproofing

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

  • 50 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Pillow-top beds, desk, laptop workspace, soundproofing

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Refrigerator & Microwave

Pillow-top beds, desk, laptop workspace, soundproofing

Room, 1 King Bed, Refrigerator & Microwave

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Shower)

Pillow-top beds, desk, laptop workspace, soundproofing

Room, 2 Queen Beds, Non Smoking (Shower)

  • Sleeps 4
  • 2 Queen Beds

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Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG

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  • Breakfast included
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, (1144)
The price is AU$195
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includes taxes & fees
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About the area

Township of Woolwich

Located in Township of Woolwich, Hampton Inn & Suites by Hilton Waterloo St. Jacobs is a 3-minute walk from St. Jacobs Outlets and 5 minutes by foot from St. Jacobs Market District Visitor Information Centre. .This hotel is 0.5 mi (0.8 km) from St Jacobs Farmers Market and 1.7 mi (2.8 km) from University of Waterloo.

What's nearby

  • St. Jacobs Market District Visitor Information Centre - 5 min walk - 0.5 km
  • St Jacobs Farmers Market - 10 min walk - 0.8 km
  • University of Waterloo - 3 min drive - 2.8 km
  • Conestoga Mall - 5 min drive - 3.6 km
  • Wilfrid Laurier University - 6 min drive - 4.9 km

Getting around

  • Kitchener Station - 15 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 20 min drive

Restaurants

  • ‪The Fritter Co - ‬7 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Subway - ‬4 min drive
  • ‪Tim Hortons - ‬17 min walk
  • ‪Jack's Family Restaurant - ‬3 min walk

About this property

Hampton Inn & Suites by Hilton Waterloo St. Jacobs

Hotel with free breakfast, a quick walk to St. Jacobs Market District Visitor Information Centre
Hampton Inn & Suites by Hilton Waterloo St. Jacobs offers 108 accommodations with hair dryers and complimentary toiletries. Accommodations are furnished with desks and desk chairs. Beds feature pillowtop mattresses. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include bathtubs or showers with hydromassage showerheads. Cribs/infant beds (complimentary) and rollaway/extra beds (complimentary) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 108 guestrooms featuring microwaves. Your room comes with a pillowtop bed. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreational opportunities offered, including an indoor pool, a fitness center, and bicycles to rent. Additional amenities at this hotel include an arcade/game room, a picnic area, and barbecue grills.
Satisfy your appetite with local cuisine at Das Bar, a family restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and 3 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
Das Bar - This family restaurant specializes in local cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Languages

English

Property amenities

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Das Bar

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Bicycle tours
  • Gym
  • Indoor pool
  • Mini golf

Family friendly

  • Arcade/game room
  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • Indoor pool
  • Mini golf
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Conference centre

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of CAD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 4 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 9:00 AM to 10:00 AM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Suites by Hilton Waterloo St. Jacobs
Hampton Inn & Suites by Hilton Waterloo St. Jacobs Hotel

Hampton Inn & Suites by Hilton Waterloo St. Jacobs Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 610 out of 1008 reviews
Rating 8 - Good. 274 out of 1008 reviews
Rating 6 - Okay. 62 out of 1008 reviews
Rating 4 - Poor. 33 out of 1008 reviews
Rating 2 - Terrible. 29 out of 1008 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sheri

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and in great condition. Our room felt quite spacious, eapecially the bathroom area. We appreciated the separate room with a door for the toilet and shower, which allowed other people to still access the sink and closet area. Would recommend staying here, especially for parent’s with multiple kids.
Stayed 3 nights in Jan 2025

10/10 Excellent

Neil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was all goid
Stayed 2 nights in Jan 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Jody

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It is quite a nice place but I have been trying to reach out to management for a couple days now with no response. Currently my credit card has been charged by Expedia upon booking and by the front desk upon arrival. Pretty sure I shouldn't have to pay for my stay twice :(

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very disappointed that even with the shower turned up to as hot as was possible, it was only luke warm! Sink hot water was warmer!
Stayed 1 night in Jan 2025

10/10 Excellent

Lucas

Stayed 1 night in Jan 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Shower door would not stay closed , otherwise all good.
Stayed 1 night in Jan 2025

4/10 Poor

Monica

Low water pressure, room was either too hot or too cold, staff were not helpful, breakfast served was poor quality, hair dryer had no power to dry in timely manner, had to request towels as only two provided which barely covered my hair, I’m average size so a bigger person wouldn’t be able to dry properly
Stayed 1 night in Jan 2025

10/10 Excellent

Brittani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Jemine

Liked: Cleanliness, staff & service, property conditions & facilities
First time staying and found the hotel affordable, clean, friendly staff and a free decent hot breakfast! I would stay again.
Stayed 4 nights in Jan 2025

8/10 Good

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
I will go to this hotel again next I'm in this area.
Stayed 2 nights in Jan 2025

10/10 Excellent

Samjhana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Steven, St. Davids

Stayed 1 night in Jan 2025

10/10 Excellent

Adeline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Annette

Stayed 1 night in Jan 2025

8/10 Good

Weimin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast included in the stay was too simple. Otherwise this hotel is fairly good.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Meng Lin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Very clean and spacious. Breakfast was superb
Stayed 1 night in Dec 2024

10/10 Excellent

HUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

IONA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel, lovely lobby offering complimentary coffee/tea, large well appointed room with fridge, microwave, very comfortable beds and wonderful complimentary breakfast!! Great location for theatre, outlet mall, St. Jacob's market, 10 min drive to downtown St. Jacob's.
Stayed 1 night in Dec 2024