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Get an overview of this hotel
Comfortable hotel with business center and 24-hour front desk

Popular property highlights

Free WiFi
Business centre
Laundry facilities
Smoke-free property
24-hour front desk

Located in Kisumu, Sarova Imperial Hotel is within a 15-minute walk of Kisumu Clock Tower and The West End Shopping Mall. This hotel is 0.7 mi (1 km) from Masai Craft Market and 0.7 mi (1.1 km) from Kisumu Impala Sanctuary.

Make yourself at home in one of the 95 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Concierge services
  • Total number of rooms - 95
  • Number of floors - 7
  • Airport transport (surcharge)
  • Breakfast available (surcharge)
  • Laundry facilities
  • Safe-deposit box at front desk
  • 24-hour front desk
  • Business centre
  • Dry cleaning/laundry service
  • Smoke-free property
  • Tours/ticket assistance
  • Free WiFi
  • Number of restaurants - 1
  • Number of meeting rooms - 1
  • Number of bars/lounges - 1
  • Number of coffee shops/cafes - 1
  • Luggage storage
  • Free parking nearby
  • Banquet hall
  • Distance from property (ft) 164
  • Distance from property (metres) 50
  • No accessible shuttle
  • Registration desk height (inches) - 28
  • Registration desk height (centimetres) - 71
  • Lift door width (inches) - 35
  • Lift door width (centimetres) - 90

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Swahili

Room Amenities

Sarova Imperial Hotel offers 95 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. Cable television is provided. Bathrooms include bathtubs or showers, bathrobes, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • In-room safe
  • Desk
  • Room service
  • Soundproofed rooms
  • Free bottled water
  • Access via exterior corridors
  • Bidet
  • Cable TV service
  • Free WiFi
  • Individually furnished
  • Individually decorated
  • TV size (measurement) inch
  • Room size (square feet) 269
  • Room size (square metres) 25
  • Bathtub or shower
  • Electric kettle
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Number of beds 1
  • Laptop-friendly workspace
  • Wardrobe
  • Desk chair
  • Tile flooring in room
  • Area rug/s in room

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.

Sarova Imperial Hotel has a restaurant on site.

Room service is available.

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance

Hotel Policies

Check-in

Check-in time starts at noon

Minimum check-in age is: 18

Check-in time ends at anytime

Check-out

Check-out time is 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and American Express. Cash is not accepted.

No rollaway/extra beds available

No cots (infant beds) available

Service animals not allowed

Debit cards not accepted

Staffed front desk

Property is cleaned with disinfectant

Staff wear personal protective equipment

Gloves are available for guests

Protective clothing is not available for guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

Individually wrapped food options are available for lunch

Individually wrapped food options are available for dinner

gap period enforced between guest stays 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are not washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

  • Fee for buffet breakfast: approximately USD 15 for adults and USD 5 for children
  • Airport shuttle fee: USD 30 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Imperial Hotel Kisumu
  • Imperial Kisumu
  • Imperial Hotel
  • Sarova Imperial Hotel Hotel
  • Sarova Imperial Hotel Kisumu
  • Sarova Imperial Hotel Hotel Kisumu

We should mention

No pets and no service animals are allowed at this property.

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