See all properties
Save

Comfort Inn & Suites

2.5 star property

Photo gallery for Comfort Inn & Suites

Lobby
Exterior
Standard Room, 2 Queen Beds, Non Smoking
Lobby
Indoor pool, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
31 Community Road, Greater Napanee, ON, K7R 3L1
  • Place, Napanee Mall
    ‪14 min walk‬
  • Place, Strathcona Paper Centre
    ‪19 min walk‬
  • Place, Sandbanks Provincial Park
    ‪47 min drive‬
  • Airport, Kingston, ON (YGK-Norman Rogers)
    ‪30 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down duvets, pillow-top beds, desk

Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(26 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(39 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Lobby
Hampton Inn By Hilton Napanee
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, 1,000 reviews
The price is AU$144
includes taxes & fees
1 Mar - 2 Mar
Hampton Inn By Hilton Napanee

About the area

Napanee

With a stay at Comfort Inn & Suites in Greater Napanee, you'll be within a 5-minute drive of Canadian Piano Museum and Strathcona Paper Centre. .This hotel is 1.8 mi (2.8 km) from Lennox and Addington Museum and Archives and 2.5 mi (4 km) from Palace Village.

What's nearby

  • Napanee Mall - 14 min walk - 1.2 km
  • Strathcona Paper Centre - 19 min walk - 1.6 km
  • Queen's University - 32 min drive - 49.1 km
  • Kingston Waterfront - 33 min drive - 53.8 km
  • Sandbanks Provincial Park - 47 min drive - 69.8 km

Getting around

  • Napanee Station - 3 min drive
  • Kingston, ON (YGK-Norman Rogers) - 32 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪Tim Hortons - ‬13 min walk
  • ‪Domino's Pizza - ‬2 min drive
  • ‪Tim Hortons - ‬3 min drive
  • ‪Wendy's - ‬2 min drive

About this property

Comfort Inn & Suites

Hotel with free parking, near Strathcona Paper Centre
Comfort Inn & Suites offers 66 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature down comforters and premium bedding. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Greater Napanee hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 66 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers.
Enjoy recreational amenities such as an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a picnic area.
A complimentary continental breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: CAD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 20 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Comfort INN Napanee
Comfort Napanee
Comfort Inn Napanee
Comfort Napanee
Inn Comfort Inn & Suites Napanee
Napanee Comfort Inn & Suites Inn
Comfort Inn & Suites Napanee
Comfort Inn
Comfort
Inn Comfort Inn & Suites
Comfort Greater Napanee
Inn Comfort Inn & Suites Greater Napanee
Greater Napanee Comfort Inn & Suites Inn
Comfort Inn & Suites Greater Napanee
Comfort Inn Greater Napanee
Comfort INN Suites Napanee
Comfort Inn
Comfort
Inn Comfort Inn & Suites
Comfort Inn Suites
Comfort Inn & Suites Hotel Greater Napanee
Comfort Inn & Suites Hotel
Comfort Inn & Suites Greater Napanee
Comfort Inn Suites
Comfort INN Suites Napanee

Comfort Inn & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 541 out of 999 reviews
Rating 8 - Good. 320 out of 999 reviews
Rating 6 - Okay. 79 out of 999 reviews
Rating 4 - Poor. 27 out of 999 reviews
Rating 2 - Terrible. 32 out of 999 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Tara

Stayed 1 night in Nov 2025

8/10 Good

Oussama

Stayed 1 night in Nov 2025

8/10 Good

Glenn

Stayed 1 night in Oct 2025

2/10 Terrible

Nicole

Disliked: Cleanliness, staff & service, amenities
Disappointing and discriminatory stay. I waited at the front desk until I rang the bell. The staff member apologized, saying she was watching Facebook reels. I checked in and found the room dirty—dead bugs and hair on the floor. Too exhausted to switch rooms, I cleaned it myself. Noise from above and slamming doors made sleep impossible. At 11:08 a.m., I was woken by aggressive knocking. Deb told me I was past checkout. I apologized and packed quickly. At checkout, Deb said she added a $20 dog fee. I asked if service dogs are charged—she said yes repeatedly. When I clarified mine was a working service animal, she demanded proof of disability, which violates ADA law. She then threatened a $40 late checkout fee instead. I showed timestamped photos of the dirty room. She accused me of lying and refused to acknowledge the evidence. No apology, no accountability. This was one of the most unprofessional, disrespectful experiences I’ve had. Guests with disabilities deserve lawful, honest, and respectful treatment.
Stayed 1 night in Nov 2025

10/10 Excellent

Suprojit

Business traveller
Liked: Cleanliness, staff & service, amenities
Good rooms, newly renovated it seemed. The breakfast is hot and not bad considering the price. There was just this weird constant sound from the AC which kind of bothers you all night.
Stayed 2 nights in Nov 2025

10/10 Excellent

Gayle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant staff. Rooms are good and beds comfortable. Didn't have breakfast this time but I find it very good. I recommend.
Stayed 1 night in Nov 2025

8/10 Good

Darth

It was as expected.. friendly staff..
Stayed 2 nights in Oct 2025

2/10 Terrible

Suzanne

Liked: Cleanliness, property conditions & facilities
New and clean property. Room was nice. Got about 3 hours sleep as parties going on in the hallway until 3:30am. Complained to front desk and they did come up once, but no follow up. THIS is the reason why people book Air BNBs rather than hotel rooms.
Stayed 1 night in Oct 2025

8/10 Good

Carol Ann

Liked: Cleanliness, amenities, property conditions & facilities
A very good experience overall. The room was spotlessly clean with a comforable bed and quiet location. The temperature in the room and building were very comfortable. Breakfast was good with plenty of choices. I would be happy to return.
Stayed 1 night in Oct 2025

10/10 Excellent

Cathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always, we enjoy this Comfort Inn. The grandkids love the pool. Breakfast is good too!
Stayed 2 nights in Oct 2025

10/10 Excellent

lisa

Stayed 1 night in Oct 2025

8/10 Good

pat

Stayed 1 night in Oct 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Dan

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the window sill had a few dead flies in it, but other then that it was a enjoyable stay. I would definitely stay here again
Stayed 1 night in Oct 2025

8/10 Good

Megg

Business traveller
Liked: Cleanliness, staff & service, room comfort
Very conveniently located one minute off the 40 one. The hotel is clean, it is undergoing a bit of a facelift right now which obviously needs to happen at some point, but it meant two of the floors had some construction going on. Breakfast was great for a complementary free breakfast! I travel a lot for work and this free hot breakfast feature is not often fantastic so I was very impressed. Also, the women working at the front desk both the night before and the morning we checked out were excellent.
Stayed 1 night in Oct 2025

8/10 Good

CHRISTINE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

2/10 Terrible

Kathy

Stayed 1 night in Sep 2025

6/10 Okay

Craig

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Odd number of threatening signs detailing how much guests could/would be fined or punished. I have never seen a warning in the elevator ahout moving too much and triggering an alarm. Odd tovthink this happens often enough to need a sign.
Stayed 1 night in Sep 2025

10/10 Excellent

Marjorie

Travelled with family
Stayed 2 nights in Sep 2025

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly welcoming staff at front desk. Breakfast could have been replenished better to serve all customers equally. Arrived to breakfast for 9:30 and 3 items had run out and were not replenished. Had to clean our own table before being able to sit down.
Stayed 1 night in Sep 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Ronald

Travelled with group
Liked: Amenities
Good access to the highway. Clean rooms
Stayed 1 night in Aug 2025

8/10 Good

Shane

Great people working the desk
Stayed 1 night in Sep 2025

10/10 Excellent

shahram

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
overall not bad
Stayed 1 night in Aug 2025