A stay at Best Western Kilmarnock Hotel places you in the heart of Kilmarnock, a 3-minute drive from Good Luck Cellars and 5 minutes from Compass Entertainment Complex. .This hotel is 4.2 mi (6.7 km) from Historic Christ Church and 5.4 mi (8.7 km) from Steamboat Era Museum.
What's nearby
Good Luck Cellars - 3 min drive - 2.4 km
Compass Entertainment Complex - 7 min drive - 7.2 km
Golden Eagle Golf Club - 12 min drive - 9.6 km
White Stone Beach - 16 min drive - 14.1 km
Hughlett Point Natural Area - 17 min drive - 15.0 km
Getting around
Richmond Intl. Airport (RIC) - 76 min drive
Restaurants
McDonald's - 11 min walk
Chesapeake Doughnut Company - 9 min drive
Front Porch Coffeehouse - 2 min drive
Dairy Queen - 9 min walk
Taco Bell - 7 min walk
About this property
Best Western Kilmarnock Hotel
Hotel in Kilmarnock with free breakfast and a 24-hour front desk
Best Western Kilmarnock Hotel offers 68 air-conditioned accommodations with safes and coffee/tea makers. 43-inch LED televisions come with cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and hydromassage showerheads, and hair dryers.
This Kilmarnock hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 68 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and concierge services.
A complimentary full breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6:30 AM and 9:30 AM.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Free full breakfast available daily 6:30 AM to 9:30 AM
Things to do
Outdoor pool
Family friendly
Cot (surcharge)
Laundry facilities
Outdoor pool
Rollaway/extra bed (surcharge)
Conveniences
24-hour front desk
Laundry facilities
Guest services
Concierge services
Housekeeping (daily)
Business services
Business centre
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to lift
More
2 floors
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Cot (surcharge)
Rollaway/extra bed (surcharge)
Bathroom
Bathtub or shower
Deep soaking bathtub or hydromassage showerhead
Hair dryer
Private bathroom
Towels provided
Entertainment
43-inch LED TV with cable channels
Food and drink
Coffee/tea maker
More
Air conditioning
Connecting rooms available
Desk
Free local calls
Iron/ironing board
Phone
Safe
Policies
Check-in
Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs are available on request at the property
Payment types
Important information
Optional extras
Cribs (infant beds) are available for an additional fee
Rollaway bed fee: USD 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Holiday Inn Express Hotel Kilmarnock
Best Western Kilmarnock
Kilmarnock Holiday Inn Express
Holiday Inn Express Kilmarnock Hotel Kilmarnock
Best Western Kilmarnock Inn
Holiday Inn Express Kilmarnock
Kilmarnock Hotel Suites
Kilmarnock Hotel Kilmarnock
Best Western Kilmarnock Hotel Hotel
Best Western Kilmarnock Hotel Kilmarnock
Best Western Kilmarnock Hotel Hotel Kilmarnock
Best Western Kilmarnock Hotel Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Room not clean. Tears in wallpaper in hallways. Quality of breakfast has declined since I last stayed here. Can easily hear others.
Staff is nice and tries to be helpful. Location is convenient.
I can not find one good thing to say about this location. This was a terrible stay. When we first arrived in our room and went into the bathroom, we noted what appeared to be a pubic hair in the bathroom sink. The carpet in the room was stained in a couple of places. The room smelled like marijuana. We decided to make the best of a bad situation and just go to bed as it was already late. When we went to the "free complimentary breakfast", it was a sad situation there. It was advertised as available from 6:30 to 9:30 am. At 8 am, there was barely anything out. There were a few eggs and pieces of sausage...no bread for toast or anything of the sort. We found it to be a very poor excuse for a complimentary breakfast and opted to find somewhere else to eat. The final straw was when we were ready to depart from our room, my friend opened the bedside table looking for some tissues and there was an empty tampon box and a bunch of "trash". Upon checkout I asked for a manager and was told that a manager would be in at 9am. My phone number was left for this manager to call me and as of 6pm the same day, I am yet to receive a call back. I am very disappointed in this hotel. I recently purchased property near this place and was hoping to be able to offer it to out of town guests, but that will NEVER happen. Stay away from this Best Western!!
The hotel room itself was clean enough although it was clear the floor had not been fully vacuumed from the debris we found. We did not have any towels when we arrived and had to ask the front desk for them. The person checking us in was helpful but the rest of the staff barely acknowledged us unless we spoke to them first.
The property along the edge of the parking lot was riddled with trash and it would be so easy to give a better impression just by picking up this trash.
The gym has not been cleaned in weeks judging by the cobwebs under tables. The air conditioning unit did not work as expected and it was very warm in the gym. There were not any clean water cups although there were a few dirty ones. I did not see a trash can. No idea if the yoga mats are ever sanitized and there were no wipes or spray for me to do this myself.
The hotel smelled like musty old smoke. They were in the process of replacing carpet on the second floor so perhaps that will help.
The breakfast eggs were good but the sausage (served both days of my stay) was boiled/poached and not very good. I could not find any milk for cereal. The apples were old and bruised. I did not see any batter for waffles. Not enough plates. Plenty of salt packets but not pepper. Juice was a juice flavored drink. Disappointing breakfast.
The room was decent, however the second floor was full of the smell of pot! Some of the room were being worked on and started at 0800. The breakfast was horrible and the coffee machine and juice machine did not work. Very disappointing.
The property is in abysmal condition. That's a shame because the Best Western is one of 2 hotels in town. The other is a higher end property so the BW offers a more reasonable price point. The entire property needs to be renovated.
Let's start with the good: the staff is efficient and friendly. They are doing the best they can under the conditions the hotel owners give them.
Now, the reality. The carpet in the rooms are FILTHY. I made the mistake of walking barefoot. The rug was sticky, literally sticky. Disgusting. The breakfast was largely inedible. The eggs had so much water in them, they looked completely uninviting and tasted awful. The poppyseed muffins were old and crusty. The bagels were hard. There was cereal, but no milk.
Again, the staff is doing the best it can.
Breakfast was terrible, no batter for the 2 waffle makers, no sliced bread for the toaster, only bagels and muffins. Dust on the tables in the lobby, and per the attached picture, staff children sleeping in the lobby.