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Sinai Suites Hotel

3.5 star property

Photo gallery for Sinai Suites Hotel

Food and drink
Lobby sitting area
Front of property
Living area
In-room safe, desk, free WiFi

Reviews

4.0 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View map
KG 40 St., Gate 43, Kimironko, Kigali
  • Place, Kimironko Market
    ‪7 min walk‬
  • Place, BK Arena
    ‪4 min drive‬
  • Place, Stade Amahoro
    ‪4 min drive‬
  • Airport, Kigali (KGL-Kigali Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Single Room

In-room safe, desk, free WiFi

Standard Single Room

  • 22 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

In-room safe, desk, free WiFi

Standard Twin Room

  • 30 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite

In-room safe, desk, free WiFi

Suite

  • 35 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Kigali

Located in Kigali, Sinai Suites Hotel is within a 5-minute drive of Kimironko Market and BK Arena. .This hotel is 1.5 mi (2.4 km) from Stade Amahoro and 1.8 mi (2.9 km) from Nyandungu Urban Wetland Eco Tourism Park.

Getting around

  • Kigali (KGL-Kigali Intl.) - 16 min drive

Restaurants

  • ‪Luma & Lua - ‬4 min drive
  • ‪KFC - ‬5 min drive
  • ‪Bourbon Coffee - ‬8 min drive
  • ‪Baraka House - ‬4 min drive
  • ‪Legacy Lounge - ‬5 min drive

About this property

Sinai Suites Hotel

Sinai Suites Hotel offers 14 air-conditioned accommodations with safes and complimentary toiletries. This Kigali hotel provides complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided daily.
Make yourself at home in one of the 14 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Grab a bite to eat at the hotel's restaurant, which features a bar/lounge, or stay in and take advantage of the room service. A complimentary local cuisine breakfast is served daily from 7:00 AM to 9:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary local cuisine breakfast is served each morning between 7:00 AM and 9:00 AM.
Onsite venue - This restaurant specializes in African cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • No lift

More

  • 2 buildings
  • 2 floors
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Room service

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 11:30 AM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Sinai Suites Hotel Kigali

Sinai Suites Kigali

Sinai Suites

Sinai Suites Hotel Hotel

Sinai Suites Hotel Kigali

Sinai Suites Hotel Hotel Kigali

Sinai Suites Hotel Reviews

Reviews

4.0
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 1 out of 3 reviews
Rating 4 - Poor. 1 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

6.0/10

Cleanliness

4.8/10

Staff & service

4.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities

Possibly the worst ever hotel experience I've had

Incredibly poor customer service. They don't provide an airport shuttle even though during booking it suggests they do. When we got there we discovered there's no A/C or fans, there were no towels in the entire hotel as they'd "sent them out for washing." They didn't have my reservation and in fact if I hadn't taken a printed copy of the Hotels.com reservation we would not have been able to stay there. As it stands, they called me on the phone while I was at the airport heading out to say that they needed me to send them a copy of the paid reservation as they couldn't find it in their system. Without a doubt the worst hotel experience I've ever had! Thinking of staying there? Run a mile in the opposite direction as fast as you can.
Stayed 1 night in Oct 2018

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

6/10 Okay

Jaydeep, Shah

Liked: Cleanliness, staff & service

A study in mediocrity

Whilst the service was truly friendly, and the check-in process quick- one couldn't help but feel sorry for the management staff who had to abide by certain 'rules' fixed by their higher-ups. The room cost me around 47$, however the hotel charges another 10 USD (each) for pick ups and drop to the airport. So if one is planning on spending close to 70$ just for a night's stay then I'd prefer some of the other options available near by. The rooms were clean, however my bathroom shower didn't have any water at 6am when I tried having a shower. I called up the reception multiple times but no one bothered answering. The manager told me that since I'm leaving early the next day (6.45am) and their breakfast doesn't start till about 8am, they will give me a packed breakfast. I found that sweet. However, at the time of leaving they had all but forgotten about it. All in all, a forgettable experience. I am certainly not returning to this place!