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Puma Garden and Suites

2.5 star property

Photo gallery for Puma Garden and Suites

Front of property
Shower, slippers, towels
Free WiFi, bed sheets
Free daily full breakfast
Lobby

Reviews

2.0 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
KG 282 St, Kigali, Kigali City
  • Place, Kigali Golf Club
    ‪14 min walk‬
  • Place, Rwanda Development Board
    ‪3 min drive‬
  • Place, Kigali Heights
    ‪3 min drive‬
  • Airport, Kigali (KGL-Kigali Intl.)
    ‪8 min drive‬

Room options

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includes taxes & fees
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About the area

Kigali

Located in Kigali (Remera), Puma Garden and Suites is within a 5-minute drive of Kigali Golf Club and Rwanda Development Board. .This hotel is 1.4 mi (2.2 km) from Ivuka Arts Kigali and 1.6 mi (2.6 km) from Inema Art Center.

What's nearby

  • Kigali Golf Club - 14 min walk - 1.2 km
  • Rwanda Development Board - 3 min drive - 2.3 km
  • University of Kigali - 3 min drive - 1.9 km
  • Kigali Heights - 3 min drive - 2.3 km
  • Kigali Business Centre - 4 min drive - 2.3 km

Getting around

  • Kigali (KGL-Kigali Intl.) - 19 min drive

Restaurants

  • ‪Sakae - ‬15 min walk
  • ‪Mukati Na Butta - ‬4 min drive
  • ‪Ugarit Restaurant - ‬3 min drive
  • ‪Mocha Cafe - ‬4 min drive
  • ‪PILI PILI RESTAURANT - ‬3 min drive

About this property

Puma Garden and Suites

Puma Garden and Suites offers 10 accommodations with slippers. Smart televisions come with satellite channels.

Bathrooms include showers, children's slippers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Stay in one of 10 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, slippers, and children's slippers.
A complimentary full breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Children's slippers
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators

Property is also known as

Puma Garden and Suites Hotel

Puma Garden and Suites Kigali

Puma Garden and Suites Hotel Kigali

Puma Garden and Suites Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 1 out of 1 reviews

6.0/10

Cleanliness

2.0/10

Staff & service

4.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Claude

Disliked: Staff & service, property conditions & facilities

Nightmare

Worse experience of my trip ever. First they made me pay in cash after i had paid online with prebooking. They denied being partners with hotels.com despite their hotel advertising being on hitels.com and after i told them that they made.pay twice, they refused to give me refund and asked that i should deal with hotels.com myself to get the refund. They made the same breakfast everyday and didn't make any changes at all. They made me pay extra for drinking water and they said it wasn't part of the breakfast service. Most of the services advertised on hotels.com were not available :(
Stayed 4 nights in Sep 2022