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2000 HOTEL Downtown Kigali

4.0 star property

Photo gallery for 2000 HOTEL Downtown Kigali

Breakfast, lunch, dinner served; international cuisine
Gym
Breakfast, lunch, dinner served; international cuisine
Breakfast, lunch, dinner served; international cuisine
Superior Suite

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym

Explore the area

View map
KN82 St/1, near Kigali City Tower, Nyarugenge Sector, Kigali, 3153
  • Place, Union Trade Center
    ‪3 min walk‬
  • Place, Ntarama Church
    ‪8 min walk‬
  • Place, Kandt House Museum of Natural History
    ‪10 min walk‬
  • Airport, Kigali (KGL-Kigali Intl.)
    ‪14 min drive‬

Room options

View all photos for Business Double Room, City View

Business Double Room, City View

Business Double Room, City View

7.8 out of 10
Good
(17 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Business Twin Room, City View

Business Twin Room, City View

Business Twin Room, City View

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Executive Suite, Mountain View

Executive Suite, Mountain View

Executive Suite, Mountain View

  • Mountain view
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite

Superior Suite

Superior Suite

8.0 out of 10
Very good
(2 reviews)
  • Mountain view
  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite

Minibar, in-room safe, desk, laptop workspace

Superior Suite

  • Sleeps 4

View all photos for Deluxe King Room

Minibar, in-room safe, desk, laptop workspace

Deluxe King Room

  • Sleeps 2

View all photos for Executive Suite With Mountain View

Minibar, in-room safe, desk, laptop workspace

Executive Suite With Mountain View

  • Sleeps 2

View all photos for Superior Twin Room

Minibar, in-room safe, desk, laptop workspace

Superior Twin Room

  • Sleeps 2

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About the area

Kigali

A stay at 2000 HOTEL Downtown Kigali places you in the heart of Kigali, within a 15-minute walk of Union Trade Center and Kandt House Museum of Natural History. .This family-friendly hotel is 0.7 mi (1.2 km) from Ntarama Church and 2.5 mi (4 km) from Club Rafiki.

What's nearby

  • Union Trade Center - 3 min walk - 0.3 km
  • Ntarama Church - 8 min walk - 0.8 km
  • Kandt House Museum of Natural History - 10 min walk - 0.9 km
  • Kigali Convention Centre - 7 min drive - 4.9 km
  • BK Arena - 10 min drive - 7.2 km

Getting around

  • Kigali (KGL-Kigali Intl.) - 30 min drive

Restaurants

  • ‪Hotel des Milles Collines - ‬9 min walk
  • ‪Kigali Pan-African Kitchen - ‬11 min walk
  • ‪Chennai Delight - ‬6 min walk
  • ‪The House of Mandi - ‬3 min walk
  • ‪Preet Fast Food - ‬8 min walk

About this property

2000 HOTEL Downtown Kigali

2000 HOTEL Downtown Kigali offers 105 accommodations with minibars and safes. Accommodations offer separate dining areas and include dining tables. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Kigali hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 105 guestrooms featuring refrigerators and minibars. Complimentary wired and wireless internet access keeps you connected, and 32-inch flat-screen televisions are provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Pamper yourself with onsite facials or enjoy recreation amenities such as a fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Satisfy your appetite for lunch or dinner at Bamboo, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7 AM to 10 AM.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary buffet breakfast is served each morning between 7 AM and 10 AM.
Bamboo - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bamboo

Things to do

  • Arcade/game room
  • Gym
  • Playground
  • Shopping
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Dining table
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre

Spa

  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Built in 2015
  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Desk
  • Desk chair
  • Fan
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

Property is also known as

2000 HOTEL Kigali
2000 Kigali
2000 HOTEL
2000 Downtown Kigali
2000 Downtown Kigali Kigali
2000 HOTEL Downtown Kigali Hotel
2000 HOTEL Downtown Kigali Kigali
2000 HOTEL Downtown Kigali Hotel Kigali

2000 HOTEL Downtown Kigali Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 268 out of 524 reviews
Rating 8 - Good. 169 out of 524 reviews
Rating 6 - Okay. 43 out of 524 reviews
Rating 4 - Poor. 25 out of 524 reviews
Rating 2 - Terrible. 19 out of 524 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Peter

Liked: Cleanliness, staff & service
Big room, nice bathroom
Stayed 1 night in Dec 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2025

10/10 Excellent

Leopold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in the middle of everything. The incredible staff simplified my stay. Kelly, Valens, Olive, and many more, helped me navigate around the hotel/city, and couldn’t ask more. Definitely one of the best hotels in Kigali.
Stayed 12 nights in Nov 2025

10/10 Excellent

Walter Ezeama

Liked: Cleanliness, amenities, property conditions & facilities
The room is clean, double beds with all the amenities
Stayed 2 nights in Oct 2025

10/10 Excellent

Hafeez

Stayed 6 nights in Oct 2025

10/10 Excellent

Casandra

Stayed 1 night in Oct 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Healthy breakfast
Stayed 4 nights in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super helpful during my stay and the breakfast selection was excellent. Thank you to Keza and team for helping me with an issue. 😊
Stayed 1 night in Oct 2025

10/10 Excellent

Shauntenette, El Paso

Stayed 4 nights in Oct 2025

8/10 Good

Thato

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel in downtown Kigali. Airport shuttle service is the best.
Stayed 1 night in Oct 2025

10/10 Excellent

Hafeez

Liked: Cleanliness, staff & service, property conditions & facilities
Shops
Stayed 3 nights in Aug 2025

2/10 Terrible

Richard

Liked: Cleanliness
Disliked: Staff & service
Poor staff service including use of fraudulent car rental and tour services
Stayed 2 nights in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as advertised. I will definitely stay here again.
Stayed 1 night in Sep 2025

2/10 Terrible

Richard

Disliked: Staff & service
The hotel is pleasant overall and the room was very comfortable. However, I had a very bad experience with a car rental arranged through reception. I paid $100/day for a 15 year old car that was unsafe and uninsured: cracked windscreen, bald tyres (I slipped on wet roads), oil warning light, noisy engine, and it broke down on day two with an alternator failure. The insurance provided was for private use only, meaning I would not have been covered in an accident. I was asked to sign a contract only in Kinyarwanda, and when I complained, the rental company tried to blame me for the faults. I was harassed and harangued by two car rental company staff at the entrance to the hotel, trying to make me pay for an alternator/ engine repairs. I eventually got part (for the second day) of my money back from the staff member who arranged the car rental, but the experience ruined my last day in Kigali. I only got the money back after much arguing and eventually the hotel staff member accepted responsibility and liability for arranging the car rental. I had no option but to sit around the hotel for the entire day without any usual hospitality recovery like a shower, free shuttle to the airport etc. Guests should insist on using reputable, established rental companies with proper commercial insurance.
Stayed 1 night in Sep 2025

4/10 Poor

Thomas

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The suburb is so noisy. The people working there are so good, however the location is not the standard of current hotel industry in Rwanda.
Stayed 2 nights in Sep 2025

8/10 Good

Katri

Stayed 2 nights in Aug 2025

10/10 Excellent

Akpobome Tessy

Stayed 6 nights in Aug 2025

10/10 Excellent

Des

Stayed 4 nights in Aug 2025

6/10 Okay

Natalie

Liked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Ramie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wnjoyed my stay here. The breakfast was really nice.
Stayed 3 nights in Aug 2025

10/10 Excellent

Zaijin

Stayed 9 nights in Jul 2025

10/10 Excellent

Robbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property provides free breakfast, complimentary shuttle, and it has a good value. I highly recommend this hotel
Stayed 1 night in Aug 2025

8/10 Good

dhaval

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Aug 2025

10/10 Excellent

Shauntenette, El Paso

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about this property was amazing
Stayed 1 night in Jul 2025

10/10 Excellent

Benson

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, modern feel, friendly staff, good vibes
Stayed 1 night in Jul 2025