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The Palms Hotel

3.0 star property

Photo gallery for The Palms Hotel

Property grounds
Deluxe King Room (Not Pet Friendly)
Front of property – evening/night
Free daily continental breakfast
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
820 White St, Key West, FL, 33040
  • Place, Duval Street
    ‪12 min walk‬
  • Place, Ernest Hemingway Home and Museum
    ‪15 min walk‬
  • Place, Southernmost Point
    ‪17 min walk‬
  • Airport, Key West, FL (EYW-Key West Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Nonsmoking, Private Bathroom

Standard Room, 2 Double Beds, Nonsmoking, Private Bathroom

Standard Room, 2 Double Beds, Nonsmoking, Private Bathroom

9.0 out of 10
Wonderful
(29 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Palms Villa (Not Pet Friendly)

Palms Villa (Not Pet Friendly)

Palms Villa (Not Pet Friendly)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Cottage Suite 138

Cottage Suite 138

Cottage Suite 138

9.4 out of 10
Exceptional
(3 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Deluxe King Room (Not Pet Friendly)

Deluxe King Room (Not Pet Friendly)

Deluxe King Room (Not Pet Friendly)

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Private Bathroom (Room 102)

Junior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Private Bathroom (Room 102)

Junior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Private Bathroom (Room 102)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Bi-Level Suite (Not Pet Friendly)

Bi-Level Suite (Not Pet Friendly)

Bi-Level Suite (Not Pet Friendly)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds OR 1 Single Futon

View all photos for Petite Queen Room (Not Pet Friendly)

Petite Queen Room (Not Pet Friendly)

Petite Queen Room (Not Pet Friendly)

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Private Bathroom

Standard Room, 1 Queen Bed, Non Smoking, Private Bathroom

Standard Room, 1 Queen Bed, Non Smoking, Private Bathroom

8.4 out of 10
Very good
(39 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Private Bathroom

Standard Room, 1 King Bed, Non Smoking, Private Bathroom

Standard Room, 1 King Bed, Non Smoking, Private Bathroom

8.8 out of 10
Excellent
(70 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Two Queen Beds Second Floor (Not Pet Friendly)

Two Queen Beds Second Floor (Not Pet Friendly)

Two Queen Beds Second Floor (Not Pet Friendly)

8.4 out of 10
Very good
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Beds Private Bathroom Across Hallway (Not Pet Friendly)

Two Queen Beds Private Bathroom Across Hallway (Not Pet Friendly)

Two Queen Beds Private Bathroom Across Hallway (Not Pet Friendly)

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Front of property
Fitch Lodge - Key West Historic Inns
  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
4.4 out of 5, Excellent, 523 reviews
The price is AU$559
includes taxes & fees
12 Jan - 13 Jan 2026
Fitch Lodge - Key West Historic Inns

About the area

Key West

A stay at The Palms Hotel places you in the heart of Key West, within a 15-minute walk of Duval Street and Ernest Hemingway Home and Museum. .This guesthouse is 0.9 mi (1.5 km) from Florida Keys Beaches and 1.4 mi (2.3 km) from Mallory Square.
View more Guest houses in Key WestOpens in a new window

What's nearby

  • Key West Naval Station - 2 min walk - 0.2 km
  • Duval Street - 12 min walk - 1.1 km
  • Ernest Hemingway Home and Museum - 15 min walk - 1.3 km
  • South Beach - 16 min walk - 1.3 km
  • Southernmost Point - 17 min walk - 1.5 km

Getting around

  • Key West Intl. Airport (EYW) - 8 min drive

Restaurants

  • ‪Sandy's Café - ‬5 min walk
  • ‪Dions Truman & White - ‬2 min walk
  • ‪El Siboney Restaurant - ‬10 min walk
  • ‪Mangia Mangia - ‬8 min walk
  • ‪Dairy Queen - ‬8 min walk

About this property

The Palms Hotel

Victorian guesthouse with free breakfast and an outdoor pool
The Palms Hotel offers 32 air-conditioned accommodations with complimentary toiletries and ceiling fans. Flat-screen televisions come with cable channels. Housekeeping is provided daily.
Recreational amenities at the guesthouse include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 32 air-conditioned rooms featuring flat-screen televisions. Cable television is provided for your entertainment. Conveniences include ceiling fans, and housekeeping is provided daily.
Be sure to enjoy recreational amenities including an outdoor pool and bicycles to rent. Additional features at this Victorian guesthouse include complimentary wireless internet access, concierge services, and a picnic area.
Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary continental breakfast is served daily from 8 AM to 10:30 AM.
Featured amenities include a computer station, multilingual staff, and luggage storage. Limited parking is available onsite.
A complimentary continental breakfast is served each morning between 8 AM and 10:30 AM.
Papa Jack's Tiki Bar - Onsite bar.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 91 metres
  • Street parking available
  • Limited on-site parking

Food and drink

  • Free continental breakfast available daily 8 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Papa Jack's Tiki Bar

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • No lift

More

  • 2 floors
  • 4 buildings
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:30 AM - 9:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 45 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 100 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Spring Break deposit: USD 150.00 per stay for guests under 25 years old staying between 01 February - 16 April

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 45 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Palms Hotel Key West
Palms Key West
Palms Hotel Key West
The Palms Hotel- Key West Hotel Key West
The Palms Hotel Key West
The Palms Hotel Guesthouse
The Palms Hotel Guesthouse Key West

The Palms Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 584 out of 1003 reviews
Rating 8 - Good. 256 out of 1003 reviews
Rating 6 - Okay. 104 out of 1003 reviews
Rating 4 - Poor. 40 out of 1003 reviews
Rating 2 - Terrible. 19 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Dennis D.

Liked: Cleanliness, staff & service, property conditions & facilities
Neat old hotel Roseberry private enclosure
Stayed 1 night in Sep 2025

10/10 Excellent

Manuel

Stayed 2 nights in Sep 2025

10/10 Excellent

Joshua

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, friendly, clean, economical.
Stayed 1 night in Sep 2025

10/10 Excellent

Reena

Stayed 3 nights in May 2025

10/10 Excellent

Genia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location! Clean rooms Great breakfast
Stayed 2 nights in Sep 2025

10/10 Excellent

Genia

Stayed 1 night in Sep 2025

10/10 Excellent

SASHA

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to enjoy key west, without being in the noise areas.
Stayed 2 nights in Sep 2025

8/10 Good

Pennie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Dorit

Disliked: Staff & service, property conditions & facilities
found ants on my bed and cockroaches in the bathroom
Stayed 2 nights in Sep 2025

10/10 Excellent

Yamila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the hotel was clean , and great. Parking was not tooo bad but definitely if you go during a packed time of the season then you most likely will have a really hard time finding parking. In addition, if you a light sleeper I would not book . The walls are paper thin, you hear everything . They placed me in a room right infront of the pool … I could never really rest to be honest.
Stayed 3 nights in Aug 2025

10/10 Excellent

Alvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room were clean and everything was nice
Stayed 2 nights in Aug 2025

10/10 Excellent

Nancy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for families

The breakfast was very good. It said continental but there was eggs and sausage. Rooms were cute and perfect size. Me and two kids enjoyed it.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ashay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay. I’m a very nice area for exploring the key.
Stayed 3 nights in Aug 2025

10/10 Excellent

Pavel

Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing and beautiful!
Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

4/10 Poor

Noele

Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

July 2025

Nice place to stay. Rooms are small, so if you have more than 2 adults, it can be tight. Luggage is where it gets tight. Nice breakfast downstairs by the pool. Full service bar opens in the evening. Weather was accommodating so we sat outside to enjoy the bar. Swimming pool is one of the biggest i have seen in the Keys. All and i would stay there again.
Stayed 3 nights in Aug 2025

8/10 Good

paula

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although you know the hotel has been around for a while, everything is pristine, new, and professionally done. I was very happy with everything and would definitely stay there again.
Stayed 1 night in Aug 2025

10/10 Excellent

Talena

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice The workers there work very hard to keep the place spotless breakfast in the morning was great The pool bar was fun rooms are clean On site parking is very limited so you have to park on the street
Stayed 3 nights in Aug 2025

10/10 Excellent

THOMAS, Cape Coral

Stayed 4 nights in Aug 2025

10/10 Excellent

THOMAS, Cape Coral

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and accommodating staff. A little distant from the happenings.
Stayed 4 nights in Aug 2025

10/10 Excellent

Samantha Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jul 2025