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Veranda Natural Resort

4.0 star property

Photo gallery for Veranda Natural Resort

2 outdoor pools, open 8:00 AM to 10:00 PM, pool umbrellas, pool loungers
Bungalow Suite Deluxe
Balcony
Cliff Twin bed
4-Bedroom Pool Villa with Pool Table | Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Spa
  • Room service
  • Breakfast available

Explore the area

View map
Kep Hillside, Kep, Kep
  • Place, Kep National Park
    ‪2 min walk‬
  • Place, Crab Market
    ‪10 min walk‬
  • Place, Kep Beach
    ‪15 min walk‬
  • Airport, Phu Quoc (PQC-Phu Quoc Intl.)

Room options

View all photos for Villa Family

Villa Family | Living area

Villa Family

  • 76 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Hillside Suite Bungalow

Hillside Suite Bungalow | Beach/ocean view

Hillside Suite Bungalow

  • 52 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Four Bedroom Pool Villa

Four Bedroom Pool Villa | Private pool

Four Bedroom Pool Villa

  • 4 bedrooms
  • Mountain view
  • Sleeps 8
  • 3 King Beds and 1 Large Twin Bed

View all photos for Sunset Retreat with Shared Balcony

Sunset Retreat with Shared Balcony

Sunset Retreat with Shared Balcony

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Cliff Residence Ocean Superior

Cliff Residence Ocean Superior | Beach/ocean view

Cliff Residence Ocean Superior

  • 65 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Cliff Twin bed

Cliff Twin bed | Balcony view

Cliff Twin bed

  • 33 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Cliff Residence Garden Superior

Cliff Residence Garden Superior | Balcony view

Cliff Residence Garden Superior

  • 62 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Ocean Retreat

Family Ocean Retreat | View from room

Family Ocean Retreat

  • 85 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Bungalow Suite Deluxe

Bungalow Suite Deluxe | Bathroom amenities

Bungalow Suite Deluxe

  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Cliff Residence Double

Cliff Residence Double | Balcony view

Cliff Residence Double

  • 49 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Sunset Retreat with Private Balcony

Sunset Retreat with Private Balcony

Sunset Retreat with Private Balcony

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Triple Room, 3 Bedrooms, Mountain View

Family Triple Room, 3 Bedrooms, Mountain View

Family Triple Room, 3 Bedrooms, Mountain View

  • Mountain view
  • Sleeps 8
  • 1 Twin Bed, 1 King Bed and 1 Double Bed

View all photos for Residence Penthouse

Residence Penthouse

Residence Penthouse

  • 59 sq m
  • Sleeps 2
  • 1 King Bed and 1 Queen Bed

View all photos for Private Wooden Cottage

Private Wooden Cottage | Garden view

Private Wooden Cottage

  • 63 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for Three Bedroom Private Villa

Three Bedroom Private Villa

Three Bedroom Private Villa

  • 3 bedrooms
  • Sleeps 12
  • 2 King Beds and 4 Twin Beds

View all photos for Vacation Villa

Vacation Villa | Beach/ocean view

Vacation Villa

  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for 4-Bedroom Pool Villa with Pool Table

4-Bedroom Pool Villa with Pool Table

4-Bedroom Pool Villa with Pool Table

  • 100 sq m
  • 4 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Superior Family Retreat

Superior Family Retreat | Beach/ocean view

Superior Family Retreat

  • 90 sq m
  • 2 bedrooms
  • Partial ocean view
  • Sleeps 4
  • 4 King Beds

View all photos for Suite Wooden Bungalow

Suite Wooden Bungalow | Terrace/patio

Suite Wooden Bungalow

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Stone Villa

Stone Villa

Stone Villa

10.0 out of 10
Exceptional
(1 review)
  • 49 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Vacation Villa Penthouse

Vacation Villa Penthouse | Terrace/patio

Vacation Villa Penthouse

  • 76 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Residence Rosewood

Residence Rosewood

Residence Rosewood

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Kep

When you stay at Veranda Natural Resort in Kep, you'll be in a national park, just steps from Kep National Park and 10 minutes by foot from Crab Market. .This spa hotel is 0.9 mi (1.4 km) from Kep Beach and 15.5 mi (25 km) from Kampot Salt Fields.

What's nearby

  • Kep National Park - 2 min walk - 0.2 km
  • Crab Market - 10 min walk - 0.9 km
  • Kep Beach - 15 min walk - 1.3 km
  • Kep Market - 4 min drive - 4.6 km
  • La Plantation - 39 min drive - 26.9 km

Getting around

  • Kampot Train Station - 34 min drive

Restaurants

  • ‪Kimly Restaurant - ‬14 min walk
  • ‪Holy Crab - ‬13 min walk
  • ‪Srey Pov - ‬12 min walk
  • ‪The Secret Bar & Restaurant - ‬1 min walk
  • ‪Kep Natural Restaurant - ‬5 min drive

About this property

Veranda Natural Resort

Hotel with 2 outdoor swimming pools, steps from Kep National Park
Veranda Natural Resort offers 40 air-conditioned accommodations with private pools and minibars. Each accommodation is individually furnished and decorated. Televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include hot stone massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Treat yourself to a stay in one of the 40 individually decorated guestrooms, featuring private pools. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a steam room, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
For lunch or dinner, stop by The Secret, a restaurant that specializes in local and international cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wind down with a drink at one of the 2 bars/lounges or 2 poolside bars. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee. Children aged 5 and younger eat free breakfast.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Children aged 5 and younger eat free breakfast.
The Secret - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
An off-leash area and litter boxes are available

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are available for USD 25.0 per day

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 17 for adults and USD 8 for children
  • Airport shuttle fee: USD 75 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Veranda Natural Resort Kep Province
Veranda Natural Resort Kep
Veranda Natural Kep
Veranda Natural
Hotel Veranda Natural Resort Kep
Kep Veranda Natural Resort Hotel
Hotel Veranda Natural Resort
Veranda Natural Resort Kep
Veranda Natural Resort Hotel
Veranda Natural Resort Hotel Kep

Reviews

Veranda Natural Resort Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 29 out of 39 reviews
Rating 8 - Good. 8 out of 39 reviews
Rating 6 - Okay. 2 out of 39 reviews
Rating 4 - Poor. 0 out of 39 reviews
Rating 2 - Terrible. 0 out of 39 reviews

Reviews

10/10 Excellent

wayne

Stayed 3 nights in Mar 2025

10/10 Excellent

Sann, Verdun

Travelled with family
Liked: Cleanliness, staff & service, amenities
Always a relaxing place. Wonderful pool. Breakfast was good but they were not eager to refill when items are gone. A reinvestment of this property is sorely need to maintain its quality.
Stayed 2 nights in Nov 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Relaxing break from the cities. Extremely kind and helpful service. Substantial breakfast buffet. Beautiful views.
Stayed 3 nights in Nov 2024

10/10 Excellent

Laurin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Great staff.
Stayed 2 nights in Apr 2024

10/10 Excellent

Dora

Travelled with group
Liked: Amenities, property conditions & facilities
Beautiful and restful retreat. Despite being some of the only guests, all facilities were open and we were treated like royalty - the two swimming pools are beautiful, spa provided full service and food was excellent. We would definitely go back again and recommend it to anyone who needs a break.
Stayed 3 nights in Apr 2024

10/10 Excellent

Eugene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

long stay was too short

I stayed for only 6 nights and wished I could stay 3 weeks; a place where I was able to relax and feel pampered, make a home base for local touring, but also to read, contemplate, and heal. Also ate nearly all my meals at Secret restaurant: Amazing food and sincerely warm hospitality.
Stayed 6 nights in Feb 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best in Kep

Really lovely spot. Great service. The best thing about this hotel is the excellent infinity pool and brilliant spa treatments. Don’t even think of going to someone local to save money. The girls here are amazing at massage and nail treatments.
Stayed 3 nights in Mar 2024

8/10 Good

Lurae

Travelled with partner
Liked: Staff & service, amenities
Ok resort. Shower does not drain. Bathroom flooded everytime we showered. Hotel is outdated. Ok for short term
Stayed 2 nights in Feb 2024

10/10 Excellent

Patrick

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed at the Veranda Natural several times. It really is a unique and amazing property that I highly recommend. The rooms are blended into the surrounding natural landscape and both pools are well maintained. Each room is created differently. Beautiful place to relax and enjoy.
Stayed 1 night in Jan 2024

10/10 Excellent

Jeremy

Stayed 3 nights in Nov 2023

10/10 Excellent

ERIC

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rustic elegance, surrounded by natural beauty. Spent 2 nights. Late check out gracias granted.
Stayed 2 nights in Aug 2023

10/10 Excellent

Helen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, great breakfast, nice pool and beautiful sunsets.
Stayed 3 nights in Feb 2023

10/10 Excellent

mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome, scenery, staff, and food.
Stayed 3 nights in Jul 2022

8/10 Good

Verified traveller

Travelled with family and small children, Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I spent 3 nights at the resort with many friends. The staff is excellent, easy to understand/speak English and always check how things where and all staff greeted me as they past.While the room was very large and comfortable with nice view it's a bit worse for wear. The entire resort looks like Covid-19 has been difficult over the last 18 months. I was at the resort about two and half years ago and the property was incredible. While the structure is there many thing look in disrepair from a lack of staff. I wish the resort well and hopefully Covid will end soon so they can get more guest to pay for the proper amount of employees such a large property requires. Perhaps I will try again next year.
Stayed 2 nights in Jun 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice place to stay but my only problem was the number of stairs! If you are elderly or handicapped, it is not the place to stay. If you are young, healthy, and no problems climbing many stairs you would like it. The room was large, clean, and had all that was needed for a pleasant stay. The staff was very helpful and pleasant. The breakfast was the usual fare and good. There are 2 swimming pools and both clean and set in relaxing areas of the hotel. The only other thing I can say is I would have preferred a softer bed.
Stayed 2 nights in Jun 2020

10/10 Excellent

Johan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanest place in Kep. Beautiful location and setting. If you make it to Kep this is the place to stay.
Stayed 2 nights in Jan 2020

8/10 Good

Bunleng

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Veranda Resort is absolutely unique! Set amongst tropical gardens and the use of stone and timber in all buildings is awesome. Loved the Infinity pool and the garden pool. Both really well maintained and look beautiful. We were sad to leave.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best resort I have ever stayed at, just outstanding in every way.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked most of the staff. Those I liked were all friendly and helpful. The property was beautiful and very clean. I would recommend this resort to anyone I know. What I didn't like was the fact that I was made to pay for extra person for breakfast. I booked 2 rooms. Room 1 had my wife and I and my daughters age 2 and 5. Room 2 had 3 adults, 1 child age 2. When I booked, it said 3 adults per room (breakfast included). I don't think I should have been charged extra breakfast fee. The kids don't even eat much. They should not be considered. This place is high class, but the way they charged kids for the free breakfast was very petty and not a good look. Also, my other annoyance was the fact that there was one person who obviously appeared to work there, appear to monitor us the whole time during breakfast. He was not cambodian. He only seemed to greet non cambodians. It made me and my group feel awkward. He just stared and looked and not talk to us. That rubbed me the wrong way.
Stayed 2 nights in Jun 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort

Great Resort

This was a great experience, as usual. Great rooms, and the resort is built to make you feel like you are wondering through a jungle. Two pools are fantastic. Lots of places to lounge around.the only downside is that the road to the resort is in terrible condition, making it difficult for cars, tuk tuks, and even walking. I received a kind and honest note from the manager describing the situation and their stand-off with the government about paving it. Despite this, it does make it reduce my rating from a 5 to a 4. Hopefully they will rectify this in the future, because it’s a fantastic resort.
Stayed 1 night in Jun 2019

10/10 Excellent

Florence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Juste incroyable !

Fantastique séjour que nous avons choisi de prolonger malgré le fait que nous avions déjà réglé notre prochain hôtel. L'Hôtel Véranda Naturel Ressort propose un hébergement dans un cadre naturel somptueux, nous avions le cottage familial avec 2 chambres et 2 SDB, sur 2 niveaux et la visite des singes sur les terrasses en fin de journée était une vraie attraction. La corbeille de fruits dans la chambre à l'arrivée leur était-elle destinée ? C'est le choix que nous avons fait. La piscine à débordement est juste fantastique avec une vue mer à couper le souffle. Le restaurant est également un incontournable, le petit déjeuner y est juste le meilleur de notre voyage de plus de 3 semaines entre Cambodge et Singapour. Choix incroyable, cuisinier à l'écoute des demandes particulières, service parfait. Nous reviendrons avec énormément de plaisir ! Merci pour cette parenthèse enchantée.
Stayed 1 night in Feb 2025

10/10 Excellent

Bo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hilltop jungle settings.

Normally we are not ‘resort people’ but this might just be the nicest, coziest, friendliest place we have ever stayed. What a wonderful hotel secluded in lush green hilltop jungle settings. It’s really like living in a soft and comforting paradise. Our garden room including a private balcony was just so so nice! The restaurant is just awesome. Food and staff! And unbeatable views! Breakfast buffet is good, wifi works well….just nothing to complain about! Wow, we shall return next year! At least for two weeks!! ⭐️⭐️⭐️⭐️⭐️
Stayed 5 nights in Feb 2025