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Ashford International Hotel & Spa

4.0 star property

Photo gallery for Ashford International Hotel & Spa

Lobby sitting area
Indoor pool, pool loungers
Lobby sitting area
Gym
Body treatments, hot stone massages, deep-tissue massages

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
Simone Weil Avenue, Ashford, England, TN24 8UX
  • Place, St Mary The Virgin Church
    ‪15 min walk‬
  • Place, Hollywood Bowl
    ‪18 min walk‬
  • Place, Ashford Designer Outlet
    ‪4 min drive‬
  • Airport, London (SEN-Southend)
    ‪87 min drive‬

Room options

View all photos for Classic Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Classic Double Room

8.6 out of 10
Excellent
(50 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

8.2 out of 10
Very good
(19 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior King Room

Superior King Room

Superior King Room

9.0 out of 10
Wonderful
(16 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Deluxe King Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe King Room

7.6 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic King Room

In-room safe, desk, blackout curtains, iron/ironing board

Classic King Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Family Room

Classic Family Room

Classic Family Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Lobby
Hampton by Hilton Ashford International
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.3 out of 5, Excellent, 661 reviews
The price is AU$122
includes taxes & fees
6 Apr - 7 Apr
Hampton by Hilton Ashford International

About the area

Ashford

Located in Ashford, Ashford International Hotel & Spa is within a 5-minute drive of Ashford Golf Club and Hollywood Bowl. .This hotel is 16.2 mi (26.1 km) from Leeds Castle and 1.3 mi (2.1 km) from Cineworld Ashford.

What's nearby

  • Cineworld Ashford - 10 min walk - 0.9 km
  • St Mary The Virgin Church - 15 min walk - 1.3 km
  • Hollywood Bowl - 18 min walk - 1.6 km
  • Ashford Golf Club - 2 min drive - 2.7 km
  • Ashford Designer Outlet - 4 min drive - 2.8 km

Getting around

  • Ashford, England, UK (QDH-Ashford Intl. Train Station) - 5 min drive
  • Gatwick Airport (LGW) - 70 min drive

Restaurants

  • ‪McDonald's - ‬20 min walk
  • ‪The Bybrook Barn - ‬16 min walk
  • ‪Greggs - ‬18 min walk
  • ‪Starbucks - ‬18 min walk
  • ‪McDonald's - ‬15 min walk

About this property

Ashford International Hotel & Spa

Ashford International Hotel & Spa offers 179 accommodations with safes and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, facials, and body wraps.
Stay in one of 179 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax and unwind with massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, shopping on site, and wedding services.
Enjoy a satisfying meal at Horizon Restaurant serving guests of Ashford International Hotel & Spa. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and 19 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM.
Horizon Restaurant - This restaurant specializes in British cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Quench Bar - This bar serves light fare only. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Horizon Restaurant
  • Quench Bar

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Shopping
  • Yoga classes

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 19 meeting rooms
  • Business centre
  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15.00 per person
  • Pet fee: GBP 25.00 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Ashford International Hotel Kent
Ashford International Kent
Hotel Ashford International
Hotel Ashford International Kent
Ashford Hotel International
Ashford International Hotel
Ashford International
Ashford Hotel Kent
Ashford & Spa Ashford
Ashford International Hotel
Ashford International Hotel Spa
Ashford International Hotel & Spa Hotel
Ashford International Hotel & Spa Ashford
Ashford International Hotel & Spa Hotel Ashford

Ashford International Hotel & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 409 out of 1000 reviews
Rating 8 - Good. 309 out of 1000 reviews
Rating 6 - Okay. 160 out of 1000 reviews
Rating 4 - Poor. 71 out of 1000 reviews
Rating 2 - Terrible. 51 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Neil

Business traveller
Liked: Cleanliness, staff & service, amenities
I must admit what a beautiful room we had really clean and very comfortable to stay in would definitely recommend a stay
Stayed 1 night in Dec 2025

6/10 Okay

Becky

Travelled with group
Liked: Cleanliness
Disliked: Amenities
It was ok for the price but I’ve been in travelodges that have more room amenities. No glasses, just mugs and a kettle. All the sockets are extremely low and so it’s either difficult to or you’re not able to get the plugs in you need that you’ve bought with you. In our room the air con came on in the middle of the night, and in our room it had a spanner showing that it had a problem…so I was unable to turn it off and it was pretty noisy so had about 1.5 hours of trying to get back to sleep. Not the worst but also not the best.
Stayed 1 night in Dec 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice spaceous room, accepts pets, really good buffet breakfast, helpfull staff, lovely hotel
Stayed 1 night in Dec 2025

6/10 Okay

Melanie

Travelled with family
Liked: Staff & service
Disliked: Amenities
The dining room manager was clearly very stressed and was quite abrupt because they had been having issues in the kitchen and the main coffee machine wasn’t working. The food was nice but shared yoghurt and jams are not great when some guests put the wrong spoons in the wrong jars/dishes. Individual pots of preserve and yoghurts would be better. There weren’t any tongs to pick up the pastries and Some guests were picking them up with their hands and putting them back. Also a lot of the chairs and tables in the dining room weren’t clean with food residues left behind! Also the pool and hot tub weren’t working and the fixtures and fittings looked tired and some were broken, I.e., locker doors, handle on steam room and lights. We have been given a complimentary voucher for a revisit to the Spa but I don’t live in the area, so I will have to pass this onto family who in the area. This was booked for me as a birthday treat!!
Stayed 1 night in Dec 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities
Room was spotless and staff were great.
Stayed 1 night in Nov 2025

10/10 Excellent

Poppy

Stayed 1 night in Dec 2025

8/10 Good

Claire

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall good but bin in bathroom full on arrival
Stayed 1 night in Nov 2025

6/10 Okay

Catherine

Business traveller
Liked: Amenities
Disliked: Property conditions & facilities
Functional heating for room during sub-zero weather. And staff who don’t resent you for asking for a replacement heater that actually worked. Air con was broken, and a known long-term fault apparently. Replacement electric heater (already in the room), was both pathetic (tiny) and not fit-for-purpose, as not on thermostat so could not be run unattended overnight. When asked, staff told me that the air con was broken, then told me it wasn’t, then were obviously displeased when I asked for suitable alternative. I was polite throughout, and expected a consistent and constructive response- I was treated like an annoyance. And all this in the absence of a properly maintained room. In addition, the ‘non smoking’ bedroom stank of cigarettes, the bath plug was broken, and lots of black mould around window and bath. I did not complain about these other issues, due to the unsympathetic response when I discussed the heating. What’s the point. Everything else was lovely.
Stayed 1 night in Nov 2025

10/10 Excellent

Nikki

Stayed 1 night in Nov 2025

8/10 Good

Marfelous

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, little disappointed to find no jacuzzi but still very lovely relax with the other amenities. Lovely staff .
Stayed 1 night in Nov 2025

8/10 Good

Kristina, Vulcan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Allover a good place with many options around and inside the complex - restaurant, spa, fitness, meetings .... nearby Canterbury and Dover for extensive history buffs
Stayed 4 nights in Nov 2025

10/10 Excellent

F

Travelled with family
Liked: Cleanliness, staff & service, amenities
Perfect room.
Stayed 2 nights in Nov 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities
Excellent hotel, fantastic food, very comfortable
Stayed 1 night in Nov 2025

6/10 Okay

Stephen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Three night stay to visit Ashford designer outlet and relax. Check in simple but hotel computer system down so some delay. Room clean and tidy, courtyard view. Hotel did not service the room after the second night despite the appropriate notice hanging on the door. Breakfast ok but could do with some charcuterie selection, also hot buffet somewhat tired. Weekday breakfast ends at 9.30am on the dot with everything cleared away so don’t turn up late! Pool and Spa facilities good. Staff friendly and helpful.
Stayed 2 nights in Nov 2025

10/10 Excellent

Luke

Stayed 1 night in Nov 2025

10/10 Excellent

Jessica

Stayed 1 night in Nov 2025

10/10 Excellent

Philip

Stayed 2 nights in Oct 2025

10/10 Excellent

shailesh, Canterbury

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice bath
Stayed 1 night in Nov 2025

6/10 Okay

Gary

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2025

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was great design had been thought about & everything was easy access Bathroom was stunning Bed & pillows really comfy
Stayed 1 night in Nov 2025

10/10 Excellent

Brent

Business traveller
Liked: Cleanliness, staff & service, amenities
Very clean room
Stayed 1 night in Oct 2025

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities
Spacious room,nice food. Good value stay.
Stayed 1 night in Nov 2025

6/10 Okay

Ruth

Stayed 1 night in Nov 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities
Good pool
Stayed 1 night in Oct 2025

8/10 Good

Sophie

Stayed 1 night in Nov 2025