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Ashford International Hotel & Spa

4.0 star property

Photo gallery for Ashford International Hotel & Spa

Exterior
Terrace/patio
Reception
Lobby sitting area
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

Explore the area

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Simone Weil Avenue, Ashford, England, TN24 8UX
  • Place, Willesborough Windmill
    ‪3 min drive‬
  • Place, Ashford Designer Outlet
    ‪4 min drive‬
  • Place, Port Lympne Wild Animal Park and Gardens
    ‪11 min drive‬
  • Airport, London (SEN-Southend)

Room options

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

8.6 out of 10
Excellent
(47 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

8.2 out of 10
Very good
(16 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior King Room

Superior King Room

Superior King Room

9.0 out of 10
Wonderful
(15 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Double Room

7.6 out of 10
Good
(9 reviews)
  • Sleeps 2
  • 1 Double Bed

Similar properties

Free daily buffet breakfast
Hampton by Hilton Ashford International
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, 605 reviews
The price is AU$151
includes taxes & fees
13 Nov - 14 Nov
Hampton by Hilton Ashford International

About the area

Ashford

With a stay at Ashford International Hotel & Spa in Ashford, you'll be within a 15-minute drive of Port Lympne Wild Animal Park and Gardens and Ashford Golf Club. .This hotel is 16.2 mi (26.1 km) from Leeds Castle and 1.3 mi (2.1 km) from Cineworld Ashford.

What's nearby

  • St Mary The Virgin Church - 15 min walk - 1.3 km
  • Willesborough Windmill - 3 min drive - 4.7 km
  • Ashford Designer Outlet - 4 min drive - 2.8 km
  • Port Lympne Wild Animal Park and Gardens - 11 min drive - 18.0 km
  • Gusbourne Estate Winery - 16 min drive - 19.3 km

Getting around

  • Ashford, England, UK (QDH-Ashford Intl. Train Station) - 5 min drive
  • Gatwick Airport (LGW) - 70 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪McDonald's - ‬20 min walk
  • ‪The Bybrook Barn - ‬16 min walk
  • ‪Burger King - ‬12 min walk
  • ‪KFC - ‬12 min walk

About this property

Ashford International Hotel & Spa

Hotel in Ashford with a health club and a sauna
Ashford International Hotel & Spa offers 179 accommodations with safes and complimentary bottled water. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, facials, and body wraps.
Stay in one of 179 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax and unwind with massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, shopping on site, and wedding services.
Enjoy a satisfying meal at Horizon Restaurant serving guests of Ashford International Hotel & Spa. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and 19 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM.
Horizon Restaurant - This restaurant specializes in British cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Quench Bar - This bar serves light fare only. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Horizon Restaurant
  • Quench Bar

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Shopping
  • Yoga classes

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 19 meeting rooms
  • Business centre
  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15.00 per person
  • Pet fee: GBP 25.00 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Ashford International Hotel Kent
Ashford International Kent
Hotel Ashford International
Hotel Ashford International Kent
Ashford Hotel International
Ashford International Hotel
Ashford International
Ashford Hotel Kent
Ashford & Spa Ashford
Ashford International Hotel
Ashford International Hotel Spa
Ashford International Hotel & Spa Hotel
Ashford International Hotel & Spa Ashford
Ashford International Hotel & Spa Hotel Ashford

Ashford International Hotel & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 409 out of 1006 reviews
Rating 8 - Good. 311 out of 1006 reviews
Rating 6 - Okay. 157 out of 1006 reviews
Rating 4 - Poor. 75 out of 1006 reviews
Rating 2 - Terrible. 54 out of 1006 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Bhaskaran

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Paid a good price for room.It was clean smelt fresh and was a good size i wish they would put apps like Netflix on the TV's in the rooms as no entertainment other than pool table in bar area.Breakfast was great set out well, fresh fruit, pastries hot cooked breakfasts etc was pleasantly surprised..Would definitely stay here again its good value, even though its looking a bit tired in areas.
Stayed 1 night in Jul 2025

8/10 Good

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Had some concerns with check-in. Only as our name, no ID required.
Stayed 1 night in Jul 2025

10/10 Excellent

Joe

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Florence

Stayed 3 nights in Jul 2025

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First visit

Nice hotel and comfortable room
Stayed 1 night in Jul 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very relaxing experience

On a long bike packing adventure, stayed for one night and enjoyed a massage at the spa. Top notch hotel, very helpful solo receptionist also stored my bike in the concierge room. I slept well and had a great breakfast.
Stayed 1 night in Jul 2025

10/10 Excellent

John, Great Yarmouth

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jul 2025

8/10 Good

Roger

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and professional staff Nice spa and pool
Stayed 1 night in Jul 2025

8/10 Good

Samantha

Stayed 1 night in Jul 2025

8/10 Good

Alex

Stayed 1 night in Jul 2025

10/10 Excellent

Keely

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jon-Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff were super helpful
Stayed 1 night in Jul 2025

10/10 Excellent

Clive

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stay here a lot. Always great. Just book dinner before you get there!
Stayed 1 night in Jul 2025

10/10 Excellent

MArk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very good thanks you
Stayed 1 night in Jul 2025

6/10 Okay

Lucy

Liked: Cleanliness, room comfort

The Key To a Good Night's Sleep

Hotel was decent however i definitely had higher expectations due to being an International Hotel and Spa, lady who checked us in at reception was very lovely, our room was in a good condition, despite a few faults however the air con wasn't working and in 30 degree heat it wasn't ideal. The restaurant in the hotel is lovely and portion sizes were perfect for us slightly overpriced but it was worth it. The lobby and reception was modern and kept very clean. We did check out the spa however the staff didn't seem as friendly and the pool etc didn't meet our expectation as we thought it would also the juccuzi wasn't working either.
Stayed 2 nights in Jul 2025

8/10 Good

Nicola

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel

Nice hotel but they need to ensure reception staff are trained and know what they are doing to avoid delays and give good customer service.
Stayed 1 night in Jul 2025

2/10 Terrible

Joseph

Stayed 2 nights in May 2025

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to. Comfortable
Stayed 1 night in Jul 2025

2/10 Terrible

Joseph

Business traveller
Disliked: Staff & service, property conditions & facilities

NOT RUNNING WATER IN ROOM!

I thought about writing a really poor review on this hotel, however, previous stays have been not too bad. However, this business stay was not good. After eating in the bar was really poorly the next day, to top this off, there was no running water in the room from 10am-3pm. This was reported but nothing done about it. When requesting some kind of compensation for this the hotel flatly refused. The hotel clearly has no consideration for loyal customers. I have now lost faith in this hotel, so I think finding a new hotel for business trips is the way forward.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

BRIAN

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the Hotel was Excellent, Well done to you All
Stayed 1 night in Jun 2025

8/10 Good

Adam

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Stephen

Travelled with family
Disliked: Cleanliness

Leisure facilities let's you down big time 👎

Everything in hotel room and lobbies and what you would expect from a 4 Star hotel however the leisure centre is very poor everything you look at can do with a deep clean drains in showers smelling doors hanging of locker's. New lights have been fitted where old one's obviously were not even filled the old holls or bothered to paint the old outline I would have done a better job in my garage so the star ratting doesn't reflect the pool or changing facilities. It's a shame because when last revamped was obviously very good job it's just not been maintained. A good powerwash of all loungers and fixtures and fittings would go a long way.
Stayed 1 night in Jun 2025