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Quality Inn & Suites Kennewick Tri-cities

3.0 star property

Photo gallery for Quality Inn & Suites Kennewick Tri-cities

Meeting facility
Lobby
Premium bedding, desk, soundproofing, iron/ironing board
View from property
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Kitchen
  • Room service
  • Pet-friendly
  • Housekeeping
  • Parking included

Explore the area

View map
5616 West Clearwater Avenue, Kennewick, WA, 99336
  • Toyota Center
    ‪3 min drive‬
  • Three Rivers Convention Center
    ‪3 min drive‬
  • Columbia Center Mall
    ‪5 min drive‬
  • Pasco, WA (PSC-Tri-Cities)
    ‪11 min drive‬

Room options

Similar properties

Property amenity

Red Lion Hotel Kennewick Columbia Center

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
3.8 out of 5, Good, 1,293 reviews
The price is AU$133
includes taxes & fees
24 Aug - 25 Aug
Red Lion Hotel Kennewick Columbia Center

About the area

Kennewick

A stay at Quality Inn & Suites Kennewick Tri-cities places you in the heart of Kennewick, within a 5-minute drive of Toyota Center and Three Rivers Convention Center. .This golf hotel is 1.6 mi (2.6 km) from Columbia River and 2.3 mi (3.8 km) from Columbia Center Mall.

What's nearby

  • Toyota Center - 3 min drive - 1.7 km
  • Three Rivers Convention Center - 3 min drive - 2.4 km
  • Columbia Center Mall - 5 min drive - 3.7 km
  • Southridge Sports and Events Complex - 7 min drive - 5.0 km
  • 911 World Trade Center Memorial - 7 min drive - 5.0 km

Getting around

  • Pasco Station - 15 min drive
  • Tri-Cities Airport (PSC) - 13 min drive

Restaurants

  • Maverik
  • ‪McDonald's - ‬3 min drive
  • ‪Jack in the Box - ‬14 min walk
  • ‪Bruchi's - ‬19 min walk
  • ‪The Village Bistro - ‬5 min walk

About this property

Quality Inn & Suites Kennewick Tri-cities

Hotel in Kennewick with free breakfast and a 24-hour front desk
Quality Inn & Suites Kennewick Tri-cities offers 58 air-conditioned accommodations with hair dryers and irons/ironing boards. Accommodations offer separate sitting areas. Beds feature premium bedding. Premium cable television is provided. Accommodations at this 3-star hotel have kitchenettes with microwaves and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

This Kennewick hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 58 air-conditioned rooms featuring kitchenettes. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a picnic area. Additional features at this hotel include a banquet hall and a vending machine.
Take advantage of the hotel's room service. A complimentary continental breakfast is included.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
Guests are offered a complimentary continental breakfast.
Room service is available.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free extended parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Golf driving range
  • TV in common areas

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways (86 centimetre high)
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (127 centimetre high)

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with premium cable channels

Food and drink

  • Freezer
  • Kitchenette
  • Microwave
  • Room service
  • Separate dining area
  • Wet bar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Living room
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

This property does not have elevators

Property is also known as

GuestHouse Inn Kennewick Hotel
GuestHouse Inn Kennewick
GuestHouse Suites
Guesthouse Kennewick Hotel
Guesthouse Kennewick Kennewick
Guesthouse Kennewick Hotel Kennewick
Red Lion Inn Suites Kennewick Tri Cities

Quality Inn & Suites Kennewick Tri-cities Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 399 out of 1000 reviews
Rating 8 - Good. 270 out of 1000 reviews
Rating 6 - Okay. 157 out of 1000 reviews
Rating 4 - Poor. 84 out of 1000 reviews
Rating 2 - Terrible. 90 out of 1000 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Adam

Stayed 1 night in May 2025

2/10 Terrible

Kevin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unprofessional Service

We did not stay, hotel kept our money and would not refund. Avoiding this franchise for all future bookings.
Stayed 1 night in May 2025

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and well kept
Stayed 2 nights in May 2025

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Greg

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful experience. We had 2 nights booked for a tournament and the first night we didn’t get any sleep because the air conditioning unit sounded like a jet plane and there was no maintenance staff to fix it. Without the air on it was a muggy 80 degrees. No breakfast was left at 7am. The next day we were offered to switch rooms if we could do it before 11am, this was after we had already left at 8am to go to our tournament, so that was obviously not an option for us. They were ready to clean our room and just stick the next sucker in the same room without doing a thing about the air conditioning. They also offered a fan that was never delivered to our room. We asked for a refund on our second night so we could try and find another hotel to get some actual sleep. They are refusing the refund because we weren’t out of our room before 11am and “didn’t leave the keys behind”?! Awful service, sketchy motel in a terrible area. Didn’t feel safe and I would never stay here again. Definitely wasn’t cheap either! This place should be $80 a night and we paid triple that for no sleep. Do not book here.
Stayed 2 nights in Apr 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Dagoberto

Stayed 1 night in Apr 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean property definitely staying again!
Stayed 1 night in Apr 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

2/10 Terrible

Lacie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Dirty and unkept.

The lady at the front desk was the only nice thing about our stay. She was very pleasant and friendly. One of the beds in our room had eyelashes, hair, and what appeared to be a public hair. Everything was dusty and unkept and it smelled very musty in the room. The carpets also had definitely not been vacuumed. Sadly our visit with family was during a big soccer event and a training for firefighters apparently so finding another room last minute was not an option. I would never stay in this hotel again. I’ve never stayed someone this dirty.
Stayed 1 night in Apr 2025

10/10 Excellent

Mureke

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not very nice

Not very clean. Room had an odor.
Stayed 1 night in Mar 2025

10/10 Excellent

Trent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Daniel

Stayed 1 night in Apr 2025

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staff members
Stayed 2 nights in Apr 2025

4/10 Poor

shelly

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst motel ever
Stayed 2 nights in Mar 2025

8/10 Good

Bruce

Travelled with partner
Liked: Cleanliness, staff & service
Bed wasn't good, seemed old. Clean and friendly
Stayed 1 night in Apr 2025

4/10 Poor

Jeremy

Travelled with partner
Disliked: Cleanliness, amenities
Kinda strange how the staff can say what ever deposit they want, hole in the floor, bloody booger on the wall , curtains were stained and really gross. Funky smell, hair on the sink counter, crumbs by the sink in the living quarters. Really noisy!!!
Stayed 1 night in Apr 2025

10/10 Excellent

Joshua

Stayed 1 night in Mar 2025

6/10 Okay

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that it was dog friendly and outside access was close. Found a great Mexican restaurant next door.
Stayed 1 night in Mar 2025

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

james

Business traveller
Disliked: Room comfort
The check in service was mediocre. I made it clear I would need some handicap access, and was initially given a room on the second floor even though there are only stairs. There was a dog that barked for hours during the middle of the night, and staff did nothing to stop it. The matresses were very hard and lumpy just like the pillows. The neither shift made no attempt to help compensate for disruption. Would not recommended
Stayed 1 night in Mar 2025