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Hotel Goldener Adler, BW Signature Collection

4.0 star property

Photo gallery for Hotel Goldener Adler, BW Signature Collection

Lunch and dinner served, international cuisine
Terrace/patio
Exterior
Reception
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available

Explore the area

View map
Herzog-Friedrich-Strasse 6, Innsbruck, Tirol, 6020
  • Place, Innsbruck Old Town Christmas Market
    ‪2 min walk‬
  • Place, Golden Roof
    ‪2 min walk‬
  • Place, Hofburg
    ‪3 min walk‬
  • Airport, Innsbruck (INN-Kranebitten)
    ‪5 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Classic Room, 1 Double Bed

9.6 out of 10
Exceptional
(25 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Traditional Room, 1 Double Bed

Traditional Room, 1 Double Bed

Traditional Room, 1 Double Bed

9.4 out of 10
Exceptional
(12 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Classic Room, 2 Single Beds

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 Single Bed

Classic Room, 1 Single Bed

Classic Room, 1 Single Bed

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed

10.0 out of 10
Exceptional
(13 reviews)
  • Sleeps 2
  • 1 Double Bed

Classic Double Room

  • Sleeps 2

Traditional Double Room

  • Sleeps 2

Classic Twin Room

  • Sleeps 2

Classic Single Room

  • Sleeps 1

Deluxe Double Room

  • Sleeps 2

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About the area

Innsbruck

A stay at Hotel Goldener Adler, BW Signature Collection places you in the heart of Innsbruck, steps from Ottoburg and Helbling House. .This hotel is 0.1 mi (0.1 km) from City Tower and 0.1 mi (0.1 km) from Inn.

What's nearby

  • Innsbruck Old Town Christmas Market - 2 min walk - 0.2 km
  • Golden Roof - 2 min walk - 0.2 km
  • Maria Theresa Street - 3 min walk - 0.3 km
  • Hofburg - 3 min walk - 0.3 km
  • Court Church - 3 min walk - 0.3 km

Getting around

  • Innsbruck Technik Tram Stop - 11 min drive
  • Innsbruck Central Station - 13 min walk
  • Kranebitten Airport (INN) - 9 min drive

Restaurants

  • ‪Gelateria Tomaselli - ‬2 min walk
  • ‪Cafe Katzung - ‬1 min walk
  • ‪Gasthaus Goldenes Dachl - ‬3 min walk
  • ‪Kaiser Max - ‬2 min walk
  • ‪Franzs - ‬1 min walk

About this property

Hotel Goldener Adler, BW Signature Collection

Hotel in Innsbruck with a 24-hour front desk and a restaurant
Hotel Goldener Adler, BW Signature Collection offers 39 air-conditioned accommodations with safes and coffee/tea makers. Digital television is provided. Bathrooms include showers and hair dryers.

This Innsbruck hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 39 air-conditioned guestrooms. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.
Satisfy your appetite for lunch or dinner at Goldener Adler, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning.
Goldener Adler - This restaurant specializes in international cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 18 per day)
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available for a fee: EUR 24 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Goldener Adler

Things to do

  • Art gallery
  • Designer stores
  • Library
  • Shopping centre
  • Ski storage

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
During the exterior renovation period, views from some guestrooms will be obstructed.
This property is in a car-free zone and can be reached only by foot.
Parking for SUVs, RVs, buses, trailers, and large vehicles (over 2.10 meters high) is not available.

Renovations and closures

The property will be renovating from May 15 2026 to June 30 2026 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 59.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 24 per person
  • Self parking fee: EUR 18 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 59.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Best Western Plus Goldener Adler Innsbruck
Best Western Plus Hotel Goldener Adler Innsbruck
Best Western Plus Hotel Goldener Adler
Best Western Plus Goldener Adler
Best Western Goldener Adler
Best Western Innsbruck
Innsbruck Best Western
Best Western Plus Hotel Goldener Adler
Hotel Goldener Adler, BW Signature Collection Hotel
Hotel Goldener Adler, BW Signature Collection Innsbruck
Hotel Goldener Adler, BW Signature Collection Hotel Innsbruck

Hotel Goldener Adler, BW Signature Collection Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 461 out of 642 reviews
Rating 8 - Good. 153 out of 642 reviews
Rating 6 - Okay. 24 out of 642 reviews
Rating 4 - Poor. 2 out of 642 reviews
Rating 2 - Terrible. 2 out of 642 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Darcie

Liked: Cleanliness, staff & service, property conditions & facilities
It's a historical building, or at least it looks like one, lots of character and couldn't be more centrally located.
Stayed 1 night in Sep 2025

8/10 Good

Lequn

Liked: Cleanliness, staff & service
One issue was the shower temperature. It got suddenly too hot and then cold, again and again.
Stayed 2 nights in Sep 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, only issue was WiFi and TV signal a bit weak
Stayed 2 nights in Sep 2025

10/10 Excellent

Suzanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception desk staff was so helpful.
Stayed 2 nights in Aug 2025

10/10 Excellent

Beatriz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms, close to restaurants and attractions, would recommend.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mukta

Liked: Amenities
Historical bldg. Courteous staff.
Stayed 1 night in Aug 2025

8/10 Good

Jane

Stayed 2 nights in Aug 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay!
Stayed 3 nights in Aug 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff!
Stayed 2 nights in Aug 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, couldn’t be more conveniently placed and the restaurant was excellent
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended!

This hotel is in a fabulous location and we had a lovely big room, although the bathroom was rather small. I didn't think the bed/pillows were that comfortable, which stopped me from giving full marks, but I would highly recommend this place, which also served a great breakfast. The German woman on reception every afternoon/evening was also particularly helpful and friendly. Definitely worth staying when visiting this gorgeous city.
Stayed 4 nights in Aug 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Drew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was nice
Stayed 1 night in Jun 2025

6/10 Okay

JOSHUA

Stayed 1 night in Jul 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay!
Stayed 1 night in Jul 2025

10/10 Excellent

Rodolfo, Miami

Stayed 3 nights in Jul 2025

10/10 Excellent

Theodore, North Palm Beach

Stayed 1 night in Jul 2025

10/10 Excellent

Lisa, Wimberley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

RAYMOND, TORONTO

Stayed 3 nights in Jun 2025

10/10 Excellent

Sylvia

Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Melissa

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent - friendly and efficient. Breakfast has many options and great made to order eggs and bacon, dinner at the restaurant was one of our best meals, location is amazing and hotel itself is historic!
Stayed 2 nights in Jun 2025

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was perfect! An absolutely amazing location right in the heart of the city. Plenty of restaurants and stores in the area. Staff was very friendly and helpful
Stayed 2 nights in Jun 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Mike

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025