Comfort Suites Independence - Kansas City

2.5 star property

Photo gallery for Comfort Suites Independence - Kansas City

Blackout curtains, iron/ironing board, free WiFi, bed sheets
Lobby
Fitness facility
Free daily continental breakfast
Laundry room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Pool
  • Housekeeping
  • Gym
  • Pet-friendly

Explore the area

View map
19751 E Valley View Pkwy, Independence, MO, 64057
  • Place, Cable Dahmer Arena
    ‪11 min walk‬
  • Place, Kauffman Stadium
    ‪9 min drive‬
  • Place, GEHA Field at Arrowhead Stadium
    ‪10 min drive‬
  • Airport, Kansas City, MO (MCI-Kansas City Intl.)
    ‪46 min drive‬

Room options

Suite, Non Smoking

8.6 out of 10
Excellent
(42 reviews)
  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds OR 1 Twin Sofa Bed

Suite, Non Smoking

7.4 out of 10
Good
(13 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.2 out of 10
Very good
(14 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.0 out of 10
Very good
(14 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Suite, Multiple Beds, Accessible, Non Smoking

7.0 out of 10
Good
(8 reviews)
  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

Similar properties

About the area

Independence

Located in Independence, Comfort Suites Independence - Kansas City is in the business district, a 2-minute drive from Cable Dahmer Arena and 6 minutes from Midwest Genealogy Center. .This hotel is 8.1 mi (13 km) from Independence Square and 8.5 mi (13.6 km) from National Frontier Trails Museum.

What's nearby

  • Cable Dahmer Arena - 11 min walk - 1.0 km
  • Midwest Genealogy Center - 5 min drive - 5.7 km
  • Kauffman Stadium - 9 min drive - 13.5 km
  • GEHA Field at Arrowhead Stadium - 10 min drive - 14.2 km
  • Harry S. Truman Library and Museum - 13 min drive - 12.9 km

Getting around

  • Independence Station - 17 min drive
  • Kansas City International Airport (MCI) - 38 min drive

Restaurants

  • ‪Culver's - ‬7 min walk
  • ‪McDonald's - ‬18 min walk
  • ‪Corner Cafe - ‬12 min walk
  • ‪Dutch Bros Coffee - ‬3 min drive
  • ‪Whataburger - ‬18 min walk

About this property

Comfort Suites Independence - Kansas City

Suburban hotel with free breakfast and a 24-hour fitness center
Comfort Suites Independence - Kansas City offers 88 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with single sofa beds. 38-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 14 years old are not allowed in the hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 88 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include microwaves and coffee/tea makers, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access and a banquet hall.
A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2005
  • Renovated entire property - September 2014
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Single sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 38-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served or permitted at this property
Guests under 14 years old are not allowed in the hot tub, and guests under 16 years old are only allowed in the swimming pool, fitness facility, and hot tub with adult supervision

Property is also known as

Comfort Suites Hotel Independence
Comfort Suites Independence
Comfort Suites Independence Kansas City Hotel
Comfort Suites Independence Kansas City
Comfort Suites Independence - Kansas City Hotel
Comfort Suites Independence - Kansas City Independence
Comfort Suites Independence - Kansas City Hotel Independence

Reviews

Comfort Suites Independence - Kansas City Reviews

8.4

Very good

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 487 out of 1002 reviews
Rating 8 - Good. 301 out of 1002 reviews
Rating 6 - Okay. 118 out of 1002 reviews
Rating 4 - Poor. 54 out of 1002 reviews
Rating 2 - Terrible. 42 out of 1002 reviews

Reviews

8/10 Good

Lindsay

Travelled with family
Stayed 1 night in Jul 2025

2/10 Terrible

samantha

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Rooms were very dirty, smelt bad, there was hair in our bed,blood on our blankets, and a bug in the bathroom
Stayed 2 nights in Jul 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Do not recommend.

This hotel did not match the rating it has on hotels.com. It’s long overdue for a renovation. Mold all over the ceiling in bathroom. Dirty and old. Cracks in tile. Blanket was not clean (blood spots). Food left in fridge. Sub-par breakfast. Black specks in hot water dispenser for tea. Hot water dispenser for oatmeal etc was cold. Staff was friendly however, this hotel needs a serious overhaul.
Stayed 3 nights in Jul 2025

8/10 Good

Devin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Clean room with a few Inconveniences

We were very surprised how nice and clean the rooms were considering the great price. Unfortunately we only book hotwls with hottubs for a bit of relaxing and it was not working at the time. No warning when booking. I had called prior to confirn they had a hottub i should of asked if it was working. Also the cleaning staff came into our room prior to checkout.
Stayed 1 night in Jul 2025

8/10 Good

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Patricia

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

The issue was addressed

Our room had not been properly cleaned. We found a leftover bath towel in the bathroom and hair in the tub and sink. The bathroom and entry way didn't look swept. The management did apologize and give us another room and they made sure we had everything we needed.
Stayed 2 nights in Jul 2025

6/10 Okay

Trevor

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Find something else!

Went to check in, and the lady at the desk was super nice! Went up to the room and bedding was dirty. Along with some trash left in the room. Went down let the lady at the desk know. She quickly put us in another room. Bedding appears to be clean however there were some trash left behind. Bathroom door wouldn't latch. Bathroom was dirty with chipping paint. If hadn't been a long day of baseball and availability, I would of asked to get out money back and found another hotel. Really disappointed in this one. On a positive note, the breakfast was pretty decent.
Stayed 1 night in Jul 2025

4/10 Poor

Arlene

Stayed 1 night in Jul 2025

6/10 Okay

Young

Travelled with family
Liked: Cleanliness
like :location don't like ;staff commonsense
Stayed 1 night in Jul 2025

10/10 Excellent

Deb

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quiet and clean rooms, set back from a busy road so little noise. . Request a room facing the rear since it looks directly out onto a lovely wooded area. Reception was lovely and helpful in getting the right room. Recommend!
Stayed 1 night in Jul 2025

4/10 Poor

nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area Air conditioner in our room does not work. It comes on for a moment and then shuts off and doesn’t come back on
Stayed 1 night in Jul 2025

2/10 Terrible

Kirk

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Patricia

Disliked: Amenities
The room was nice, but the shower head barely functioned. It took an hour to check in, although I prepaid and the place seemed almost empty (the manager seemed unhinged, because she thought it was fine for me to wait an hour while she argued with Expedia). The breakfast was fine, but I mostly looked forward to the hot tub (which was not available) and a swim (the pool was very cold and looked dirty, so I didn't get in). So, nice room (except crumby shower), okay breakfast, unacceptable pool and no hot tub. I think I should get a partial refund for false advertising.
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, good breakfast, acceptable exercise equipment and helpful courteous staff. But the rooms are still dated some
Stayed 1 night in Jun 2025

4/10 Poor

Angela

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The air conditioning did not work well and we didn't have hot water in the mornings.
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was fine, bathroom was outdated and the tub drain was slow so we stood in water while showering. Staff was friendly
Stayed 1 night in Jun 2025

4/10 Poor

Gina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again

No hot water, tub didn’t drain well. Bugs and spider webs. I called weeks before arriving and they said they had my joining rooms locked in. Nope that didn’t happen. Very disappointing stay.
Stayed 2 nights in Jun 2025

4/10 Poor

Timothy

Liked: Staff & service
Disliked: Property conditions & facilities
Room was so hot!! No fans available. Toilet clogged with minimal paper. Shower had little pressure. One USB port on a lamp, none near bed. Check in staff friendly and got us a double bed room as our reserved king was not ready.
Stayed 1 night in Jun 2025

4/10 Poor

Amanda

Stayed 1 night in Jun 2025

10/10 Excellent

Charles

Liked: Cleanliness, amenities, property conditions & facilities
Love my stay at Comfort Inn in Independence! Staff was helpful, courteous, and respectful.
Stayed 1 night in Jun 2025

10/10 Excellent

cassonda

Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

Average hotel

We were on a long road trip and stopped for the night. We were really annoyed the hotel did not have hot water in the morning so we weren't able to take a shower before an 9 hour drive. They even know this is an issue so that was even more annoying. The hotel was good but if you stay on a weekend you may not get a shower so won't stay again.
Stayed 1 night in Jun 2025

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a great place to stay. My only issue was that the indoor hot tub was under maintenance and the first floor ice machine was not working either. I would still go back, just hope to have those fixed.
Stayed 3 nights in Jun 2025

6/10 Okay

Melissa

Travelled with family
Liked: Cleanliness, room comfort
It worked for what we needed.. which was a place to sleep on our way somewhere else
Stayed 1 night in Jun 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Okay, except reason for booking, hot tub, was broken or down for maintenence. Figures and no notice until arrival as you advertise availability on hotels. Com.
Stayed 1 night in Jun 2025