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Best Western Plus Kansas City Airport-KCI East

3.0 star property

Photo gallery for Best Western Plus Kansas City Airport-KCI East

Free daily on-the-go breakfast
Suite, 1 King Bed, Non Smoking (with Sofabed)
Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly;with Sofabed)
Lobby
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View map
11130 N Ambassador Drive, Kansas City, MO, 64153
  • Place, KCI Expo Center
    ‪2 min drive‬
  • Place, Zona Rosa Shopping Mall
    ‪3 min drive‬
  • Place, Argosy Casino
    ‪11 min drive‬
  • Airport, Kansas City, MO (MCI-Kansas City Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Pet Friendly)

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking (Pet Friendly)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(23 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(12 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

8.0 out of 10
Very good
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

Suite, 1 King Bed, Non Smoking (with Sofabed)

Suite, 1 King Bed, Non Smoking (with Sofabed)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly;with Sofabed)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (1st Floor;Pet Friendly)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
4.3 out of 5, Excellent, 2,463 reviews
The price is AU$164
includes taxes & fees
29 Mar - 30 Mar
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About the area

Kansas City

With a stay at Best Western Plus Kansas City Airport-KCI East in Kansas City (KCI), you'll be a 3-minute drive from KCI Expo Center and 6 minutes from Tiffany Greens Golf Course. .This hotel is 4 mi (6.4 km) from Zona Rosa Shopping Mall and 4.9 mi (7.8 km) from St. Lukes Hospital.

What's nearby

  • KCI Expo Center - 2 min drive - 2.5 km
  • Zona Rosa Shopping Mall - 3 min drive - 5.4 km
  • Argosy Casino - 11 min drive - 18.9 km
  • Legends Outlets Kansas City - 18 min drive - 34.9 km
  • Harrah's Casino - 18 min drive - 26.4 km

Getting around

  • Kansas City Union Station - 23 min drive
  • Kansas City International Airport (MCI) - 7 min drive

Restaurants

  • ‪Stockyards Brewing Co. - ‬5 min drive
  • ‪Cracker Barrel - ‬4 min drive
  • ‪Jason's Deli - ‬6 min drive
  • ‪Soiree Steak & Seafood House - ‬7 min drive
  • ‪Wendy's - ‬4 min drive

About this property

Best Western Plus Kansas City Airport-KCI East

Best Western Plus Kansas City Airport-KCI East offers 79 accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with queen sofa beds. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 79 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with premium bedding, and all rooms are furnished with queen sofa beds. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and a banquet hall.
A complimentary on-the-go breakfast is served on weekdays from 6:00 AM to 9:00 AM.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Kansas City? This hotel has 1200 square feet (111 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is complimentary during limited hours.
A complimentary on-the-go breakfast is served between 6:00 AM and 9:00 AM on weekdays.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 4:00 AM to 11:00 PM
  • Free self parking on site
  • Uncovered extended parking on site (USD 7 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (1,200 square foot of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Uncovered extended parking fee: USD 7.00 per day
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Best Western Plus Airport-KCI
Best Western Plus Airport-KCI Hotel
Best Western Plus Airport-KCI Hotel Kansas City East
Best Western Plus Kansas City Airport-KCI East
Best Western Plus Kansas City Airport-KCI East Hotel
Best Western Plus Airport-KCI East Hotel
Best Western Plus Airport-KCI East
Best Western Plus Kansas City Airport-Kci East Hotel Kansas City
Best Western Plus Kansas City Airport KCI East
Holiday Inn Kansas City
Kansas City Holiday Inn
Holiday Inn Express Kansas City
Best Western Plus Kansas City Airport-KCI East Hotel
Best Western Plus Kansas City Airport-KCI East Kansas City
Best Western Plus Kansas City Airport-kci East Hotel Kansas City

Best Western Plus Kansas City Airport-KCI East Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 528 out of 1002 reviews
Rating 8 - Good. 256 out of 1002 reviews
Rating 6 - Okay. 122 out of 1002 reviews
Rating 4 - Poor. 46 out of 1002 reviews
Rating 2 - Terrible. 50 out of 1002 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Marc, Cheyenne

Stayed 2 nights in Dec 2025

4/10 Poor

Toby

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

2/10 Terrible

Nelson

Travelled with family
Disliked: Property conditions & facilities
The room’s furnace was not on, as we entered the room we were greeted by a freezing cold room during our winter stay. I turned on the furnace, which helped to warm up the room, how ever the thermostat was not working properly or something was wrong that the heat didn’t stop at 72 it kept climbing up making the room too hot. Throughout the night I had to get up to turn off the heat since it was too hot, and then turning it on since the room was freezing ( by the furnace/ ac vent there was cold air coming in). Our plan was to come a day before our flight and have a relaxed and restful night before our trip the next day. However this was not the case!
Stayed 1 night in Dec 2025

6/10 Okay

Teela

Stayed 2 nights in Oct 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice to have airport shuttle service
Stayed 1 night in Dec 2025

6/10 Okay

Julie

Stayed 1 night in Dec 2025

8/10 Good

Talalelei

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, friendly service, affordable option convenient location to airport.
Stayed 1 night in Dec 2025

2/10 Terrible

Edward

Travelled with family, Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service
I slept with dead bugs on my headboard 3 out of 4 nights even after telling staff then the manager reply back with I’m sorry lol how about you refund me some of my money not all cause I stayed but you could of done better
Stayed 3 nights in Dec 2025

8/10 Good

Ronald

Liked: Cleanliness, amenities, property conditions & facilities
Generally clean and updated, but the window in our room let cold air and road/airplane noise in. Didn't get to try breakfast because it started too late.
Stayed 1 night in Dec 2025

8/10 Good

Susan

Travelled with group
Liked: Cleanliness, staff & service
Sadly the breakfast gravy side was cold, muffins seemed stale. The room was very clean. The TV that they replaced in the room was very small. Could not get the climate in the room to stay a normal temp either too hot or too cold.
Stayed 1 night in Dec 2025

6/10 Okay

DAWN Genella, Newburgh

The hotel was okay the furniture is dated but I would stay there again as they are currently renovating.
Stayed 3 nights in Dec 2025

10/10 Excellent

Kyle, Boerne

Stayed 1 night in Dec 2025

8/10 Good

Eileen

Liked: Property conditions & facilities
The room was clean. The staff was courteous and friendly. We used the “Park & Fly” option and that worked out perfectly even with having to be at the airport at 430 am. If you’re looking for something close to the airport for a reasonable rate, I would recommend this property.
Stayed 1 night in Dec 2025

10/10 Excellent

Sofia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
great room and great breakfast. i will say there is one front desk guy that is kind of rude, but the other one is amazing. he fired up the shuttle for me at 4am when i had forgotten to reserve it and even brewed me coffee.
Stayed 4 nights in Dec 2025

10/10 Excellent

Adji

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 1 night in Dec 2025

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was clean. Front desk staff courteous when we checked in. Breakfast was more than a continental. Is an older hotel but trying to maintain.
Stayed 5 nights in Dec 2025

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was amazing and staff was very friendly
Stayed 3 nights in Dec 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Good price. Convenient to MCI
Stayed 1 night in Dec 2025

10/10 Excellent

Twila

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly. Very clean. Easy access. Would stay again.
Stayed 1 night in Dec 2025

10/10 Excellent

KEVIN

Stayed 3 nights in Dec 2025

4/10 Poor

Toby

Disliked: Cleanliness, staff & service, amenities
I don't normally like to leave bad reviews, but very disappointed in this hotel. Booked it because of good reviews and a pool. Pool was closed for maintenance all three days and room needed to be cared for. Chipped paint, torn carpet, torn couch, cobwebs, mildew on the window shade. None of the ice machines worked, key cards stopped working multiple times, which the staff blamed on cell phones, but we kept them isolated after the first time and it continued to happen. Staffing seemed sparse as well. We will stay somewhere else next time we are in KC.
Torn/worn out carpet
Torn couch
Chipped paint
Mildew
Stayed 2 nights in Dec 2025

2/10 Terrible

Jimmy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is very dirty and filthy. The heater was not even working. Where is bedbugs all over this place is so filthy and it’s run all by Indians. This place needs to be shut down completely.
Stayed 2 nights in Nov 2025

10/10 Excellent

Philip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shuttle was on snow routes...so cant judge.
Stayed 3 nights in Nov 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities
Staff was helpful, room was great and so was the breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Paula

Liked: Cleanliness, property conditions & facilities
Staff. Cleanliness.
Stayed 1 night in Dec 2025