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Biwako Hotel

4.0 star property

Photo gallery for Biwako Hotel

Hot springs
Exterior
In-room safe, desk, blackout curtains, iron/ironing board
Premium Luxury Twin Room VISTA with Lounge Access [Adult-Only], Non-Smoking | Lake view
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
2-40 Hama-Machi, Otsu, Shiga-ken, 520-0041
  • Place, Biwako Hall
    ‪10 min walk‬
  • Place, Lake Biwa Canal
    ‪11 min walk‬
  • Place, Mii-dera
    ‪4 min drive‬

Room options

View all photos for Deluxe Twin Room [Non-Smoking] - Lake View (40sqm)

Deluxe Twin Room [Non-Smoking] - Lake View (40sqm)

Deluxe Twin Room [Non-Smoking] - Lake View (40sqm)

8.6 out of 10
Excellent
(21 reviews)
  • Lake view
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Double Room [Non-Smoking] - Lake View (30sqm)

Deluxe Double Room [Non-Smoking] - Lake View (30sqm)

Deluxe Double Room [Non-Smoking] - Lake View (30sqm)

10.0 out of 10
Exceptional
(3 reviews)
  • Lake view
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Luxury Twin Room AQUA with Lounge Access [Adult-Only], Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Premium Luxury Twin Room AQUA with Lounge Access [Adult-Only], Non-Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room [Non-Smoking] - Lake View (33sqm)

Deluxe Twin Room [Non-Smoking] - Lake View (33sqm)

Deluxe Twin Room [Non-Smoking] - Lake View (33sqm)

10.0 out of 10
Exceptional
(2 reviews)
  • Lake view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room [Non-Smoking] - Lake View (40sqm)

In-room safe, desk, blackout curtains, iron/ironing board

Superior Twin Room [Non-Smoking] - Lake View (40sqm)

9.8 out of 10
Exceptional
(7 reviews)
  • Lake view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Twin Room [Non-Smoking] - Lake View (33sqm)

Superior Twin Room [Non-Smoking] - Lake View (33sqm)

Superior Twin Room [Non-Smoking] - Lake View (33sqm)

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Luxury Twin Room VISTA with Lounge Access [Adult-Only], Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Premium Luxury Twin Room VISTA with Lounge Access [Adult-Only], Non-Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Lake view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About the area

Otsu

With a stay at Biwako Hotel, you'll be centrally located in Otsu, within a 10-minute walk of Otsu Port and Biwako Flower Fountain. .This hotel is 0.8 mi (1.2 km) from Lake Biwa Canal and 1.2 mi (2 km) from Mii-dera.

What's nearby

  • Biwako Quasi-National Park - 1 min walk - 0.2 km
  • Biwako Hall - 10 min walk - 0.9 km
  • Lake Biwa Canal - 11 min walk - 1.0 km
  • Otsu City Museum of History - 4 min drive - 2.0 km
  • Mii-dera - 4 min drive - 1.9 km

Getting around

  • Biwako-Hamaotsu Station - 9 min walk
  • Higashino Station - 9 min drive
  • Itami Airport (ITM) - 61 min drive

Restaurants

  • ‪天下ご麺 大津店 - ‬9 min walk
  • ‪モダン・ミール（近江牛グリルバー） - ‬7 min walk
  • ‪旬遊 あゆら - ‬9 min walk
  • ‪Gururi - ‬4 min walk
  • ‪天衣無縫 - ‬8 min walk

About this property

Biwako Hotel

Biwako Hotel offers 175 accommodations with safes and complimentary bottled water. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include shower/tub combinations, toilets with an electronic bidet, and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
A children's pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 2:00 PM to midnight. There are hot springs on site.
Make yourself at home in one of the 175 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms feature shower/tub combinations, hair dryers, and toilets with an electronic bidet. Conveniences include safes and desks, and housekeeping is provided daily.
Don't miss out on the many recreational opportunities, including hot springs, a seasonal outdoor pool, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at one of the hotel's many dining establishments, which include 4 restaurants and a coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. A train station pick-up service is provided at no charge, and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Biwako Hotel has 4 restaurants serving breakfast, lunch, and dinner.
The Garden - Onsite buffet restaurant. Open daily.
OHMI - This steakhouse specializes in Japanese cuisine. Open daily.
HOSHI - This restaurant specializes in barbecue and serves lunch and dinner. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free train station pick-up shuttle from 8:00 AM to 10:00 PM
  • Train station shuttle at scheduled times
  • Free train station drop-off
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 3,500 to 5,500 for adults and JPY 1,750 to 2,750 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • HOSHI
  • OHMI
  • The Garden

Things to do

  • Bicycle rentals
  • Children's pool
  • Hot springs
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space

Outdoors

  • Barbecue grill
  • Garden
  • On a lake
  • Rooftop terrace

Spa

  • Hot springs
  • Public bath open from 2:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 12 floors
  • Banquet hall
  • Built in 1998
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • TV

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Meals are not included in the room rate for children ages 3 years and younger whose stay is included

Disposable personal items (toothbrush, razor, hair brush) are available on request in the lobby.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child per adult, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3500 to 5500 for adults, and JPY 1750 to 2750 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from July to August
Pool access available from 9:00 AM to 5:00 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Parking height restrictions apply
Guests with tattoos will be required to follow specific instructions when using the onsite public bathing facilities; more details are available at check-in

Property is also known as

Biwako Hotel

Biwako Hotel Otsu

Biwako Otsu

Biwako

Biwako Hotel Otsu

Biwako Hotel Hotel

Biwako Hotel Hotel Otsu

Biwako Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 419 out of 673 reviews
Rating 8 - Good. 201 out of 673 reviews
Rating 6 - Okay. 28 out of 673 reviews
Rating 4 - Poor. 13 out of 673 reviews
Rating 2 - Terrible. 12 out of 673 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Swe

Stayed 1 night in Jan 2026

10/10 Excellent

Udo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice, large, twin bedroom facing Lake Biwa. The room had a couch seating area and was still large enough for us to comfortably keep to big suitcases open in the room and easily get around. Breakfast service was good, with a variety of Japanese and Western dishes available. We also used the Club Lounge in the afternoons for tea and in the evenings for drinks and canapés. The staff were excellent, very friendly and professional. The hotel provides shuttle bus service to & from Otsu station plus there is a local tram line within a 5 min walk. The Lake Biwa cruise boat dock is within easy walking distance.
Stayed 3 nights in Nov 2025

10/10 Excellent

Samuel

Stayed 2 nights in Nov 2025

8/10 Good

Bronwyn

Liked: Cleanliness, staff & service, amenities
The room was spotless and had great views over the harbour. It was a pity there were no chairs to sit on the small balcony. Another chair in the room was needed. The hotel is close to train transport which is why we chose it. We dtayed 4 nights and ate once at the restaurant. The receprion staff were very kind to microwave supermarket meals we purchased.
Stayed 4 nights in Nov 2025

8/10 Good

Paul

Stayed 3 nights in Oct 2025

10/10 Excellent

?

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, good location with great view at reasonable price. Nice lake view public bath.
Stayed 2 nights in Sep 2025

10/10 Excellent

Vince

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a cruise ship experience. 10/10 Staff & Service. The view from their balcony was breathtaking. Definitely worth it
Stayed 3 nights in Sep 2025

10/10 Excellent

Jackson

Liked: Amenities
Absolutely delightful experience!
Stayed 3 nights in Aug 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, easy-to-get to hotel with wonderful lake view; very good place to stay and access Kyoto/Uji etc. The only slight criticism would be the swimming pool - access earlier in the day (from 7:00 am ? and maybe keeping it open later than 17:00) would be highly desirable !!
Stayed 4 nights in Jul 2025

4/10 Poor

Stephen, Dallas

Stayed 1 night in Jul 2025

10/10 Excellent

Misty

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel and staff with great food options
Stayed 2 nights in Jun 2025

10/10 Excellent

Igor

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

Honcy, TIN SHUI WAI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful English speaking staffs! Well maintained facilities and building!
Stayed 1 night in Apr 2025

10/10 Excellent

David N

Travelled with partner
Liked: Amenities
A wonderful break from sightseeing and a good home base to venture in Kyoto and Osaka
Stayed 4 nights in Apr 2025

10/10 Excellent

Mari

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay Breakfast was amazing
Stayed 1 night in Mar 2025

10/10 Excellent

Yan Por

Liked: Cleanliness, staff & service, property conditions & facilities
Good environment. See view is beautiful.
Stayed 2 nights in Feb 2025

10/10 Excellent

Taro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Mihoko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Patrick

Liked: Staff & service, property conditions & facilities, room comfort
The carpet is dusty. Toilet has smell. The air ventilation is ni good. The room view is good. Breakfast is average. The eggs are watery. It should be cooked more.
Stayed 2 nights in Jan 2025

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel on Lake Biwa - lovely rooms with beautiful lake view. Nice onsen and good breakfast 😀
Stayed 2 nights in Dec 2024

10/10 Excellent

Basil

Stayed 1 night in Oct 2024

10/10 Excellent

Matheus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Tamsin, Edithvale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with very attentive staff, although the dining options were quite expensive. Some vegan options would have been perfect! Beautiful views of Lake Biwa from our room, and loved the hotel shuttle bus to and from Otsu station. Thanks!
Stayed 1 night in Jun 2024

10/10 Excellent

Ryozo, Kakamigahra-shi

Stayed 1 night in May 2024

10/10 Excellent

Etsuko

Liked: Cleanliness, staff & service, property conditions & facilities
We had a room with a view of Lake Biwa. It was a beautiful. And the breakfast was delicious.
Stayed 1 night in May 2024