Homewood Suites by Hilton Kalamazoo-Portage

3.0 star property

Photo gallery for Homewood Suites by Hilton Kalamazoo-Portage

Terrace/patio
Lobby
Exterior
In-room safe, desk, travel cot, free WiFi
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Laundry
  • Kitchen
  • Gym

Explore the area

Map
500 Trade Centre Way, Portage, MI, 49002
  • Wings Event Center
    ‪5 min drive‬
  • Western Michigan University
    ‪7 min drive‬
  • Kalamazoo College
    ‪9 min drive‬
  • Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.)
    ‪4 min drive‬

Room options

Suite, 2 Queen Beds, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Bathtub

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 6
  • 2 Queen Beds

King Suite, Accessible

  • Sleeps 4
  • 1 King Bed

King Suite, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

King Suite, Suite

  • Sleeps 4
  • 1 King Bed

Suite, Multiple Beds, Accessible

  • Sleeps 8
  • 2 King Beds

Suite, 2 Bedrooms, Accessible

  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Suite, 2 Bedrooms

8.0 out of 10
Very good
(1 review)
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

King, Studio, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

King, Studio, Accessible

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

King, Studio, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

King, Studio

9.0 out of 10
Wonderful
(17 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Portage

With a stay at Homewood Suites by Hilton Kalamazoo-Portage in Portage (Crossroad Park), you'll be within a 10-minute drive of Western Michigan University and Portage Creek Bicentennial Park. .This hotel is 1.1 mi (1.8 km) from Southland Shopping Center and 1.3 mi (2.1 km) from Huskie Stadium.

What's nearby

  • Air Zoo - 5 min drive - 6.4 km
  • Wings Event Center - 5 min drive - 7.8 km
  • Western Michigan University - 7 min drive - 6.0 km
  • Kalamazoo State Theatre - 8 min drive - 7.0 km
  • Kalamazoo College - 9 min drive - 8.1 km

Getting around

  • Kalamazoo Transportation Center - 15 min drive
  • Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.) - 4 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Panda Express - ‬14 min walk
  • ‪Apoptosis Brewing Company - ‬3 min drive
  • ‪Olive Garden - ‬4 min drive

About this property

Homewood Suites by Hilton Kalamazoo-Portage

Hotel in Portage with free breakfast and a fitness center
Homewood Suites by Hilton Kalamazoo-Portage offers 97 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with unspecified sofa beds. LCD televisions are featured in guestrooms. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 97 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Complimentary wired and wireless internet access keeps you connected, and LCD televisions are provided for your entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and barbecue grills.
Grab a bite from the snack bar/deli serving guests of Homewood Suites by Hilton Kalamazoo-Portage. A complimentary buffet breakfast is served daily.
Featured amenities include a business center, express check-in, and express check-out. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Separate in-room dining area
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Lift (152 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 4 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Separate dining area

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood Suites Hilton Kalamazoo-Portage Hotel
Homewood Suites Hilton Kalamazoo-Portage Hotel
Homewood Suites Hilton Kalamazoo-Portage
Hotel Homewood Suites by Hilton Kalamazoo-Portage Portage
Portage Homewood Suites by Hilton Kalamazoo-Portage Hotel
Hotel Homewood Suites by Hilton Kalamazoo-Portage
Homewood Suites by Hilton Kalamazoo-Portage Portage
Homewood Suites by Hilton Kalamazoo Portage
Homewood Suites Hilton Hotel
Homewood Suites Hilton
Homewood Suites by Hilton Kalamazoo Portage
Homewood Suites by Hilton Kalamazoo-Portage Hotel
Homewood Suites by Hilton Kalamazoo-Portage Portage
Homewood Suites by Hilton Kalamazoo-Portage Hotel Portage

Homewood Suites by Hilton Kalamazoo-Portage Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 260 out of 464 reviews
Rating 8 - Good. 111 out of 464 reviews
Rating 6 - Okay. 44 out of 464 reviews
Rating 4 - Poor. 19 out of 464 reviews
Rating 2 - Terrible. 30 out of 464 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Centerria, Kalamazoo

Disliked: Cleanliness, staff & service
The sheets were stained I had to go get cleaner sheets from the front desk they have charged my card twice for some holding fee
Stayed 2 nights in Mar 2025

10/10 Excellent

Charlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, always a great stay. Right off the interstate. Close to restaurants.
Stayed 1 night in Jan 2025

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip

Clean, great breakfast, convenient to highway.
Stayed 2 nights in Mar 2025

8/10 Good

Jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent enough

Business trip last week of February. Breakfast was very good. Staff was nice but they didn't have enough... We never did get any type of cleaning of a room for three nights. But we were able just to replace our towels which is really all we needed.
Stayed 3 nights in Feb 2025

8/10 Good

Becky

Stayed 1 night in Feb 2025

6/10 Okay

Mark

Liked: Cleanliness, staff & service
Floorlamp unpluged and bent plug so very difficult to plug back in. Main elevator out of service, so had to walk to very end of building with luggage on cart to walk back to area near main elevator (where my room was). Expect more from Hilton property. May not be back....
Stayed 1 night in Feb 2025

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Camessa

Stayed 1 night in Feb 2025

6/10 Okay

Maureen

Travelled with family, Travelled with group
The room was nice, the pool was closed, the website listed a bar but there wasn't one onsite. The breakfast was included with the stay but it was not good. There were little omelets that didn't taste like eggs & the sausage offered was not breakfast sausage. 1/10 for the breakfast
Stayed 1 night in Jan 2025

2/10 Terrible

Jaclyn

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
When we arrived we were told the pool was not in working order and hasn’t been for some time. It would have been nice to have been notified even via email before arrival so we could have made alternative plans. We also needed bedding for the pull out and there was no staff on duty so the front desk person could not bring it to our room.
Stayed 1 night in Feb 2025

8/10 Good

Fang, Okemos

Travelled with family
Liked: Property conditions & facilities
Nice
Stayed 1 night in Jan 2025

10/10 Excellent

Mia

Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

4/10 Poor

Katherine

Disliked: Staff & service, property conditions & facilities, room comfort

Minimal service and cleaning and supplies

Stayed for over 7 days and they did not come and clean until day 6.
Stayed 9 nights in Dec 2024

8/10 Good

Kristen

Liked: Staff & service, property conditions & facilities
You should let people know that the pool is closed indefinitely. We booked this hotel because it had an indoor pool. We were disappointed with that. The clerk said that it has been closed for a while because there is a leak.
Stayed 1 night in Dec 2024

10/10 Excellent

Natorious

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Dec 2024

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff. Excellent breakfast every morning with great variety. Hot chocolate bar 24 hour coffee, homemade cookies. Wonderful customer service will stay again. Booked the King size studio. Only downfall his bed was very hard.
Stayed 8 nights in Dec 2024

8/10 Good

Daniel

Liked: Cleanliness, property conditions & facilities, room comfort

Convenient stop right off the highway.

Quick overnight stop on the way home from visiting family. Convenient location, decent breakfast.
Stayed 1 night in Dec 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Kristie

Travelled with family
Stayed 1 night in Dec 2024

8/10 Good

Charlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, easy check in. Clean. Only recommendation is better options for breakfast. Perhaps offer some gluten free food options for us with allergies.
Stayed 1 night in Dec 2024

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent. Also the breakfast was way better than expected. The best hotel breakfast I’ve ever had!!! Hot and fresh with tons of options.
Stayed 1 night in Dec 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff. Clean room and hotel
Stayed 1 night in Nov 2024

6/10 Okay

Paula

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

8/10 Good

Janel

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
This is a great hotel to stay at for work trip but front desk staff rushed me a bit and were a bit rude in general.
Stayed 1 night in Nov 2024