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Holiday Inn Kalamazoo West by IHG

3.0 star property

Photo gallery for Holiday Inn Kalamazoo West by IHG

Indoor pool, open 7:00 AM to 11:00 PM, pool loungers
Daily cooked-to-order breakfast for a fee
Exterior
Meeting facility
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Pool
  • Laundry

Explore the area

View map
1247 Westgate Drive, Kalamazoo, MI, 49009
  • Place, Western Michigan University
    ‪5 min drive‬
  • Place, Kalamazoo College
    ‪6 min drive‬
  • Place, James W. Miller Auditorium
    ‪7 min drive‬
  • Airport, Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed (Walk-In Shower)

8.8 out of 10
Excellent
(33 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed (Walk-In Shower)

Standard Room, 1 King Bed with Sofa bed (Walk-In Shower)

Standard Room, 1 King Bed with Sofa bed (Walk-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (Daybed, Walk-In Shower)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed (Daybed, Walk-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Roll-in Shower (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Accessible (Communications)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Bath Shower Combination)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds (Bath Shower Combination)

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Living Area)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom (Living Area)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Living Area)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom (Living Area)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

Room amenity

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Accessible (Communications)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed with Sofa bed, Accessible (Communications)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Communications)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom, Accessible Bathtub (Communications)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Walk-In Shower)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds (Walk-In Shower)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Holiday Inn Express and Suites Kalamazoo West by IHG
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, 764 reviews
The price is AU$158
includes taxes & fees
1 Dec - 2 Dec
Holiday Inn Express and Suites Kalamazoo West by IHG

About the area

Kalamazoo

Located in Kalamazoo, Holiday Inn Kalamazoo West by IHG is within a 10-minute drive of Western Michigan University and Kalamazoo College. .This hotel is 3.8 mi (6.1 km) from James W. Miller Auditorium and 4.5 mi (7.2 km) from Kalamazoo Valley Museum.

What's nearby

  • Oasis Hot Tub Gardens - 3 min drive - 4.6 km
  • Western Michigan University - 5 min drive - 4.7 km
  • Kalamazoo College - 6 min drive - 6.1 km
  • James W. Miller Auditorium - 7 min drive - 7.2 km
  • Kalamazoo State Theatre - 9 min drive - 8.2 km

Getting around

  • Kalamazoo Transportation Center - 14 min drive
  • Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.) - 14 min drive

Restaurants

  • ‪Chick-fil-A - ‬18 min walk
  • ‪Taco Bell - ‬18 min walk
  • ‪Steak 'n Shake - ‬13 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪McDonald's - ‬10 min walk

About this property

Holiday Inn Kalamazoo West by IHG

Hotel with free parking, in the vicinity of Western Michigan University
Holiday Inn Kalamazoo West by IHG offers 130 air-conditioned accommodations with safes and hair dryers. Pillowtop beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 130 air-conditioned rooms featuring flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access is available to keep you connected. Bathrooms have bathtubs or showers and hair dryers.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a communal living room, and a picnic area.
You can enjoy a meal at the restaurant serving the guests of Holiday Inn Kalamazoo West by IHG, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Planning an event in Kalamazoo? This hotel has facilities measuring 2400 square feet (223 square meters), including conference space. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Holiday Inn Kalamazoo West by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 9:30 AM for a fee: USD 4 to 12 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 2,400 square feet of conference space
  • 24-hour business centre
  • Computer station

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 4 to 12 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Kalamazoo West Hotel
Inn Kalamazoo West Hotel
Holiday Inn Kalamazoo West
Holiday Kalamazoo West By Ihg
Holiday Inn Kalamazoo West by IHG Hotel
Holiday Inn Kalamazoo West an IHG Hotel
Holiday Inn Kalamazoo West by IHG Kalamazoo
Holiday Inn Kalamazoo West by IHG Hotel Kalamazoo

Reviews

Holiday Inn Kalamazoo West by IHG Reviews

8.2

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 248 out of 490 reviews
Rating 8 - Good. 114 out of 490 reviews
Rating 6 - Okay. 53 out of 490 reviews
Rating 4 - Poor. 35 out of 490 reviews
Rating 2 - Terrible. 40 out of 490 reviews

Reviews

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Sandra

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Seth was fabulous check in. Check out directed me to self service when I wanted to sign up for points. Im not a self service person so help would help would have been appreciated. Overall, nice stay.
Stayed 2 nights in Jul 2025

6/10 Okay

Karen

Travelled with group
Liked: Room comfort
Hair in shower no handle bar Shower slippery Sink would not drain
Stayed 1 night in Aug 2025

10/10 Excellent

Rajab

Stayed 1 night in Aug 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Christine

Stayed 1 night in Jul 2025

10/10 Excellent

Twyla

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed everything about the property. The staff were friendly. The property was clean. It had plenty of room for trailer, truck, and motorcycle parking. The parking lot was well-lit. The only issue that we had was the AC was not working very well and the rooms were hot. The breakfast and the dinner were a little expensive. But overall we enjoyed our stay and we will stay there again.
Stayed 6 nights in Jul 2025

10/10 Excellent

Mohamed, Niles

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Michigan

Stayed after a wedding, overall nice place the bathroom needed some cleaning and was a bit slippery
Stayed 1 night in Jul 2025

8/10 Good

Adrian

Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Mohamed, Niles

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place!
Stayed 1 night in Jul 2025

4/10 Poor

Jennifer

Stayed 2 nights in Jul 2025

6/10 Okay

Mary

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Emma

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The hotel was nice and easy to get to for our weekend trip. The only downfall was we got there at 2am and the concierge was no where to be seen, we were there for 15 minutes knocking on the door and hitting the ring button, no one answered so I went across the street to another IHG and he tried to help, then the concierge at our hotel walked out to smoke then said “yeah check-in, come on in” then was complaining that we didn’t get there sooner. Sorry sir we have a baby and had to make multiple stops on our way here… also he had thrown about 29 cigarettes in the trash by the elevator, so it smelled like cigarettes and I know they were his because they still smelled fresh… Go smoke out back in the smoking patio not our front and don’t throw your cigarettes in the trash by the elevator. Otherwise the hotel was 10/10 he just needs fired lol
Stayed 2 nights in Jul 2025

2/10 Terrible

Sadikou, Kalamazoo

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty and in very bad condition. The pool was closed and the staff didn't provide any info if not asked.
Stayed 1 night in Jul 2025

10/10 Excellent

Kellie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find. Good breakfast. Kind staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Bertha

Liked: Cleanliness, staff & service, property conditions & facilities
Ice machine was broken
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
I got to my room and immediately needed to shower, during my shower it started raining. After I stepped out of the shower I see that the rain started leaking inside from the window. I notified the staff and they were more than accommodating and helpful. Thank you, I was in town for a funeral and the smiles and small talk from all
Stayed 1 night in Jun 2025

6/10 Okay

Monicah

Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Kristin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
check in went smoothly. it was a nice and quiet room.
Stayed 1 night in Jul 2025

10/10 Excellent

Sabrina, Indianapolis

Stayed 1 night in Jun 2025

8/10 Good

Carl

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Rachel

Stayed 1 night in Jun 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025