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Holiday Inn Express and Suites Kalamazoo West by IHG

2.5 star property

Photo gallery for Holiday Inn Express and Suites Kalamazoo West by IHG

Exterior
In-room safe, desk, laptop workspace, blackout curtains
Terrace/patio
Exterior
Free daily self-service breakfast

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Laundry
  • Parking included

Explore the area

View map
1315 Westgate Drive, Kalamazoo, MI, 49009
  • Place, Oasis Hot Tub Gardens
    ‪3 min drive‬
  • Place, Western Michigan University
    ‪5 min drive‬
  • Place, Kalamazoo College
    ‪7 min drive‬
  • Airport, Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Room

8.0 out of 10
Very good
(4 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

8.4 out of 10
Very good
(36 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Corner (Accessible Tub)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Corner (Accessible Tub)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(18 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Accessible Tub)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Accessible Tub)

8.0 out of 10
Very good
(5 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Communications)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Communications)

7.2 out of 10
Good
(5 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Additional Living Area)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds (Additional Living Area)

  • 37 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

Suite, 1 King Bed (Additional Living Area)

Suite, 1 King Bed (Additional Living Area)

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Mobility Accessible (Accessible Tub)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Mobility Accessible (Accessible Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Mobility Accessible (Communications, Accessible Tub)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Mobility Accessible (Communications, Accessible Tub)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Mobility Accessible (Accessible Tub)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Mobility Accessible (Accessible Tub)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Corner

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Indoor pool, open 7:00 AM to 11:00 PM, pool loungers
Holiday Inn Kalamazoo West by IHG
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, 503 reviews
The price is AU$157
includes taxes & fees
23 Nov - 24 Nov
Holiday Inn Kalamazoo West by IHG

About the area

Kalamazoo

Located in Kalamazoo, Holiday Inn Express and Suites Kalamazoo West by IHG is within a 10-minute drive of Western Michigan University and Kalamazoo College. .This hotel is 4.5 mi (7.3 km) from Kalamazoo Valley Museum and 4.6 mi (7.4 km) from Kalamazoo Institute of Arts.

What's nearby

  • Oasis Hot Tub Gardens - 3 min drive - 5.0 km
  • Crystal Woods - 4 min drive - 6.4 km
  • Western Michigan University - 5 min drive - 4.3 km
  • Kalamazoo College - 7 min drive - 5.8 km
  • James W. Miller Auditorium - 7 min drive - 7.5 km

Getting around

  • Kalamazoo Transportation Center - 14 min drive
  • Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.) - 14 min drive

Restaurants

  • ‪Chick-fil-A - ‬19 min walk
  • ‪Taco Bell - ‬19 min walk
  • ‪Steak 'n Shake - ‬13 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Panera Bread - ‬18 min walk

About this property

Holiday Inn Express and Suites Kalamazoo West by IHG

Hotel with free breakfast, in the vicinity of Western Michigan University
Holiday Inn Express and Suites Kalamazoo West by IHG offers 105 accommodations with safes and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Kalamazoo hotel provides complimentary wireless Internet access. 50-inch flat-screen televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 105 guestrooms featuring refrigerators and microwaves. 50-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
A complimentary self-serve breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Kalamazoo? This hotel has 1001 square feet (93 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary self-serve breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,001 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 7:00 AM to 11:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Kalamazoo West Hotel
Holiday Inn Express Kalamazoo West
Inn Express Kalamazoo West
Holiday Inn Express Suites Kalamazoo West
Holiday Inn Express Suites Kalamazoo West
Holiday Inn Express Suites Kalamazoo West by IHG
Holiday Inn Express Suites Kalamazoo West an IHG Hotel
Holiday Inn Express and Suites Kalamazoo West by IHG Hotel
Holiday Inn Express and Suites Kalamazoo West by IHG Kalamazoo

Holiday Inn Express and Suites Kalamazoo West by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 400 out of 774 reviews
Rating 8 - Good. 170 out of 774 reviews
Rating 6 - Okay. 85 out of 774 reviews
Rating 4 - Poor. 60 out of 774 reviews
Rating 2 - Terrible. 59 out of 774 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Stayed 1 night in Aug 2025

6/10 Okay

MaryBeth

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Mark

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
There was hair all over the bathroom floor. We called to have them clean it. Did a poor job. Looked under head board behind mattress...skin flakes and god knows whatever else. Will never stay at a Holiday inn again.
Stayed 4 nights in Jul 2025

4/10 Poor

Ryan

Liked: Cleanliness, property conditions & facilities, room comfort

I wouldn’t recommend this hotel …

Room was clean. Staff was not friendly. Breakfast had signs that said no milk or juice but had a large amount of cereal containers. Rest of the breakfast was very bland as well as a lack of coffee .. Horrible breakfast…
Stayed 1 night in Aug 2025

6/10 Okay

Kara

Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great newer property in Kalamazoo. Clean and comfortable. Access road is wonky due to construction.
Stayed 1 night in Jul 2025

2/10 Terrible

Vyvian, Plymouth

Disliked: Cleanliness, property conditions & facilities
What can I say. When you enter the hotel the rug was dirty. Indifferent reception. Pool out of service. Poor breakfast. Bathroom floor dirty. Shower stall floor super slippery. Toilet wobbly. Mattress needs to be changed. Room smelled. In general we had a terrible experience. The worst HI Express experience we have had.
Stayed 2 nights in Jul 2025

8/10 Good

Lillian

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just okay

The room was spacious but I thought the bathroom could have been cleaner. Also, there was no hair dryer in the room. The breakfast was sub par and the coffee machine wasn’t working. Luckily, we could use the Keurig in our room.
Stayed 1 night in Jul 2025

8/10 Good

Angie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel itself was good, efficient. But our room was a bit disappointing. You could tell it was new’ish, but you could also tell attention to detail in cleaning and upkeep was lacking. Dirt on the bathroom floor and the toilet paper roll was nearly about to fall out of the wall.
Stayed 1 night in Jul 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was pleasant and helpful. The facilities were clean and up t o date.
Stayed 2 nights in Jul 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 7 nights in May 2025

10/10 Excellent

Stanley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice attention to details!
Stayed 1 night in Jul 2025

8/10 Good

norman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room for families. Clean and spacious. Everything you need for good stop over
Stayed 1 night in Jul 2025

8/10 Good

Lisa

Liked: Cleanliness, property conditions & facilities
Right price via a travel booking app!
Stayed 1 night in Jul 2025

8/10 Good

Dyllen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty typical Holiday Inn express stay. The breakfast left some to be desired considering ive stayed at their properties across the nation. Also this location is close to US131 but seculded from the main road. I observed a very suspicious Ford Taurus, with no license plate, sweeping the lot on 2 different occasion during my one night travel stop. Always be aware of your surroundings.
Stayed 1 night in Jul 2025

10/10 Excellent

Melissa

Stayed 1 night in Jun 2025

8/10 Good

Lisa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not sure this is my choice to stay again

The room was a King suite. Bed was comfortable however high for a short person. Pool wasnt working so that was not expected. Breakfast started with sour chocolate milk . The waffle machine was broken. The rest was just ok. My banana i thought was just a little bruised but after biting into it the inside was rotten. I gave it a 4 cause room was nice and spacious and clean and comfortable.
Stayed 2 nights in Jul 2025

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice. The pool was under renovation but you had the option to walk next door to their other hotel to swim. The rooms are spacious and clean, but the bathroom had a very areas at the bottom of the shower that needed clean and the floor in the bathroom and shower floor were very slick when wet. We stayed on the first floor and it was very loud all night so, in the future we will request a different floor. The breakfast in the morning was the BEST, it offered a variety of food choices, very clean, very well maintained with food and the staff was super friendly and attentive. They had sausage,sauage gravy and biscuits,eggs,bacon,cinnamon rolls,coffee,milk,yogurt,juice,oatmeal,cereal and fruit. Very well stocked and an option for everyone.
Stayed 1 night in Jul 2025

2/10 Terrible

LA

Liked: Cleanliness
Disliked: Staff & service

Two people entered my room while I was sleeping

I’ve stayed at this hotel several times because I genuinely like it—but unfortunately, the management is consistently absent, and the staff is always changing. The main reason I’m writing this review is that two people—one of them from the front desk—entered my room unannounced at 11:30 p.m., which was extremely frightening. I reported the incident the next morning to Amanda at the front desk, who assured me the night would be credited to my Hotels.com account. That credit never came through. Since then, I’ve called and left two messages for Amanda, but I have received no response. This isn't the only issue I’ve had—there have been other problems over time, and there’s simply no follow-through from the management. It’s such a pity, because the hotel itself is nice and convenient.
Stayed 3 nights in Jun 2025

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was convenient to several restaurants and a movie theater was within a few blocks. The cook Flo was very friendly.
Stayed 2 nights in Jun 2025

6/10 Okay

Catanya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jace

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 3 nights in May 2025

8/10 Good

Donald

Travelled with group
Liked: Amenities, property conditions & facilities
n/a
Stayed 1 night in Jun 2025

10/10 Excellent

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