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Best Western Plus Kalamazoo Suites

2.5 star property

Photo gallery for Best Western Plus Kalamazoo Suites

Indoor pool
Exterior
Down duvets, in-room safe, desk, laptop workspace
Lobby sitting area
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
2575 S 11th Street, Kalamazoo, MI, 49009
  • Place, Crystal Woods
    ‪10 min walk‬
  • Place, Oasis Hot Tub Gardens
    ‪2 min drive‬
  • Place, Flesher Field
    ‪2 min drive‬
  • Airport, Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Down duvets, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Down duvets, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Down duvets, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Down duvets, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Down duvets, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.6 out of 10
Exceptional
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Down duvets, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

1 King Bed and Sofabed Wifi Microwave Refrigerator Working Desk Wetbar Non Smoking

  • Sleeps 4

1 Queen Bed Wifi Microwave Refrigerator Working Desk Wetbar Non Smoking

  • Sleeps 2

2 Queen Beds, Non-Smoking, Wet Bar, Work Desk, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

2 Queen Bed and Sofabed Wifi Microwave Refrigerator Working Desk Wetbar Non Smoking

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Sofabed, Sitting Area, Work Desk, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

Accessible-1 King, Mobility Accessible, Bathtub, Work Desk, Microwave and Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Roll in Shower, Work Desk, Microwave and Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 2

2 Queen Beds Room, Non-Smoking

  • Sleeps 4

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2

Queen Room-Non-Smoking

  • Sleeps 2

Similar properties

Indoor pool, open 7:00 AM to 11:00 PM, pool loungers
Holiday Inn Kalamazoo West by IHG
  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.1 out of 5, Very good, 526 reviews
The price is AU$166
includes taxes & fees
22 Jan - 23 Jan 2026
Holiday Inn Kalamazoo West by IHG

About the area

Kalamazoo

With a stay at Best Western Plus Kalamazoo Suites in Kalamazoo (Oshtemo), you'll be within a 5-minute drive of Western Michigan University and Crystal Woods. .This hotel is 1.3 mi (2.2 km) from Oasis Hot Tub Gardens and 1.5 mi (2.4 km) from Flesher Field.

What's nearby

  • Crystal Woods - 10 min walk - 0.8 km
  • Oasis Hot Tub Gardens - 2 min drive - 2.5 km
  • Flesher Field - 2 min drive - 2.5 km
  • Western Michigan University - 5 min drive - 4.3 km
  • Wings Event Center - 9 min drive - 16.0 km

Getting around

  • Kalamazoo Transportation Center - 12 min drive
  • Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.) - 9 min drive

Restaurants

  • ‪McDonald's - ‬20 min walk
  • ‪The Big Burrito - ‬2 min drive
  • ‪Nonla Burger - ‬19 min walk
  • ‪Starbucks - ‬16 min walk
  • ‪Crumbl Cookies - ‬18 min walk

About this property

Best Western Plus Kalamazoo Suites

Suburban hotel with free breakfast and a fitness center
Best Western Plus Kalamazoo Suites offers 64 accommodations with safes and coffee/tea makers. Beds feature down comforters. 48-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Kalamazoo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 64 guestrooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 48-inch LCD televisions with cable programming provide entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreational opportunities offered, including an indoor pool, a hot tub, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite from the grocery/convenience store serving guests of Best Western Plus Kalamazoo Suites. A complimentary continental breakfast is served on weekdays from 6:00 AM to 7:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Kalamazoo? This hotel has facilities measuring 1195 square feet (111 square meters), including conference space. Free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 6:00 AM and 7:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 7:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,195 square feet of conference space
  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2009
  • Communal living room
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 48-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 150.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay and Samsung Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Best Western Kalamazoo
Best Western Kalamazoo Suites
Best Western Plus Kalamazoo
Best Western Plus Kalamazoo Suites
Best Western Plus Suites Hotel Kalamazoo
Best Western Suites Kalamazoo
Kalamazoo Best Western
Best Western Plus Kalamazoo Hotel Kalamazoo
Best Western Plus Kalamazoo Suites Hotel
Best Western Plus Kalamazoo Hotel
Best Plus Kalamazoo Suites
Best Western Plus Kalamazoo Suites Hotel
Best Western Plus Kalamazoo Suites Kalamazoo
Best Western Plus Kalamazoo Suites Hotel Kalamazoo

Best Western Plus Kalamazoo Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 437 out of 1002 reviews
Rating 8 - Good. 281 out of 1002 reviews
Rating 6 - Okay. 145 out of 1002 reviews
Rating 4 - Poor. 73 out of 1002 reviews
Rating 2 - Terrible. 66 out of 1002 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Eileen

Stayed 1 night in Sep 2025

2/10 Terrible

Kelly

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Margaret

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
Stayed 2 nights in Sep 2025

8/10 Good

Arthur

Liked: Staff & service, property conditions & facilities
Nice stay visiting WMU elevators floor very dirty and sticky, friendly staff
Stayed 3 nights in Sep 2025

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel. They definitely could update a bit but overall what we expected. Breakfast is good and location is also great.
Stayed 2 nights in Sep 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

LaToya

Travelled with family
Liked: Cleanliness, staff & service, room comfort

A Stay Worth the Money

The hotel was a descent stay. The staff was super nice but the room didn't smell the greatest and many of the electrical outlets didn't work.
Stayed 1 night in Sep 2025

8/10 Good

Kim

Stayed 1 night in Sep 2025

8/10 Good

Nancy

Liked: Cleanliness
The room was comfortable!
Stayed 1 night in Sep 2025

8/10 Good

Troy

Travelled with partner
Liked: Cleanliness, staff & service
Very dated and need updates. Way over prices. Clean and helpful staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and when I called to get an early check in I the person was polite and accommodating my room was ready at 1pm as I asked. The breakfast was ready and good Yes I would stay there again
Stayed 2 nights in Sep 2025

6/10 Okay

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Overall, our one night stay was fine. Front desk staff was friendly, and the room was clean. However, we had booked a queen room and ended up in a full, as the door lock on the original room was not working and we had to be moved. Looking at the emergency floor map on the backside of our new room door, we could see that this replacement room was half the size of all other rooms on the floor. Disappointing.
Stayed 1 night in Sep 2025

10/10 Excellent

Andrea

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in, hot tub works, friendly staff, breakfast selection options . Will stay again
Stayed 1 night in Sep 2025

10/10 Excellent

malita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

John

Liked: Staff & service, room comfort
For a Best Western Plus, maintenance is lacking. The bathroom faucet was practically falling off. There was carpeting by the fridge that was soaked, with noticeable water on the floor. Miscellaneous dirt and bottlecaps were just under the bed.
Stayed 1 night in Sep 2025

6/10 Okay

William

Travelled with family
Liked: Staff & service, amenities
Staff was friendly. Had to change rooms when we first arrived due to pet hair being on the couch cushions. Second room was better, but the refrigerator was leaking and maintenance never showed up to address the issue. Management offered no explanation or attempted to at least pacify us for the inconvenience.
Stayed 1 night in Sep 2025

10/10 Excellent

Patrick

Stayed 1 night in Aug 2025

8/10 Good

Grace, miami

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 4 nights in Aug 2025

10/10 Excellent

Randall

Stayed 1 night in Sep 2025

8/10 Good

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

2/10 Terrible

Juventina

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The breakfast could be improved: gravy was too thick and so was the waffle mix. The sausage was not good. Food was bland overall. The rooms seem to have poor insulation, you can hear everything from the little kids in the hallway to the people walking upstairs.
Stayed 1 night in Sep 2025

8/10 Good

Dana

Stayed 1 night in Sep 2025

2/10 Terrible

Emma

Disliked: Staff & service, property conditions & facilities
I unfortunately stayed here for 3 nights. The first night, a creepy male followed my friend and I around the hotel - to the point we asked the hotel to have someone walk her to her car. The window to my hotel room only had sheer curtains to it. The light blocking/privacy curtains were only decorative and didn't actually close. The room had no privacy to it. The following night, a male aggressively banged on hotels doors from 2:30-4:30AM. After myself and other occupants called in, someone from the hotel finally came to speak with him. I asked to have my room moved after that, but was told it wasn't necessary since he'd checked out. When I left me room, I notice the lock to my door had been gutted. I took a photo and showed the hotel desk person who claimed it was because they were doing renovations to the hotel. I told her it wasn't safe and she argued with me until I just had to turn around and walk away. Each time I felt unsafe and communicated it - I was met with an attitude that implied I was overreacting. I'm a single female traveling alone and slept terrified in my room. I will definitely never stay here again, but would like to warn others as well. It was a nightmare experience.
Stayed 3 nights in Aug 2025

10/10 Excellent

Wanicka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service
Stayed 1 night in Aug 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Quick friendly check in. Clean room. Breakfast buffet. Hot tub works.
Stayed 2 nights in Aug 2025