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Aparthotel

Swiss Garden Residences Kuala Lumpur

5.0 star property

Photo gallery for Swiss Garden Residences Kuala Lumpur

Outdoor pool
Penthouse | Living area
Front of property – evening/night
Front of property – evening/night
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Kitchen
  • Outdoor space
  • Parking included
  • Room service

Explore the area

View map
No. 2A Jalan Galloway, Kuala Lumpur, 50150
  • Place, Berjaya Times Square
    ‪3 min walk‬
  • Place, Pavilion Kuala Lumpur
    ‪14 min walk‬
  • Place, Petronas Twin Towers
    ‪3 min drive‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪49 min drive‬

Room options

View all photos for Premier Suite (650 sq ft)

Premier Suite (650 sq ft)

Premier Suite (650 sq ft)

  • 60 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite, 2 Bedrooms (750 sq ft)

Suite, 2 Bedrooms (750 sq ft) | Living area

Suite, 2 Bedrooms (750 sq ft)

  • 70 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Residence Suite (550 sq ft)

Residence Suite (550 sq ft)

Residence Suite (550 sq ft)

  • 51 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Penthouse

Penthouse

Penthouse

  • Sleeps 10
  • 3 King Beds and 1 Twin Bed

Similar properties

Lobby

Swiss-Garden Hotel Bukit Bintang Kuala Lumpur

  • Pool
  • Kids pool
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, 275 reviews
Swiss-Garden Hotel Bukit Bintang Kuala Lumpur

About the area

Kuala Lumpur

With a stay at Swiss Garden Residences Kuala Lumpur, you'll be centrally located in Kuala Lumpur, a 6-minute walk from Berjaya Times Square and 14 minutes by foot from Jalan Alor. .This family-friendly aparthotel is 1.7 mi (2.8 km) from Petaling Street and 1.8 mi (2.9 km) from Central Market.
View more Aparthotels in Kuala LumpurOpens in a new window

What's nearby

  • Berjaya Times Square - 3 min walk - 0.3 km
  • Jalan Alor - 7 min walk - 0.6 km
  • Pavilion Kuala Lumpur - 14 min walk - 1.2 km
  • Petronas Twin Towers - 3 min drive - 2.3 km
  • KLCC Park - 3 min drive - 1.9 km

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Imbi Station - 7 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah) - 37 min drive

Restaurants

  • ‪Ippudo - ‬4 min walk
  • ‪Ken-Chan Curry - ‬4 min walk
  • ‪SHABU-YO - ‬4 min walk
  • ‪Kedai Makanan Teochew (潮州粥家 Porridge Restaurant) - ‬4 min walk
  • ‪Fong Wah Teochew Porridge 峰华潮洲粥 - ‬3 min walk

About this property

Swiss Garden Residences Kuala Lumpur

Luxury aparthotel with a fitness center and a sauna
Swiss Garden Residences Kuala Lumpur offers 93 accommodations, which are accessible via exterior corridors and feature iPod docking stations and safes. These individually furnished accommodations have separate sitting areas. LCD televisions are featured in guestrooms. Accommodations at this 5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 93 individually furnished guestrooms, featuring kitchenettes with refrigerators and stovetops. 32-inch LCD televisions and iPod docking stations are provided, while complimentary wireless internet access keeps you connected. Private bathrooms have deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and complimentary newspapers.
Enjoy a range of recreational amenities, including an outdoor pool, a sauna, and a fitness center. This aparthotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Satisfy your appetite for lunch or dinner at Sino Scene, a restaurant which specializes in Chinese cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Event facilities at this aparthotel consist of a conference center and a meeting room. Free self parking is available onsite.
Sino Scene - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
24-hour room service is available.

Property amenities

Pool/Spa

  • Outdoor pool
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Airport shuttle available
  • Car hire
  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)
  • Children's pool
  • Playground

Restaurants on site

  • Sino Scene

Kitchenette

  • Coffee/tea maker
  • Hob
  • Microwave
  • Refrigerator

Dining

  • 24-hour room service
  • A bar/lounge
  • A restaurant

Bedrooms

  • Rollaway/extra bed: MYR 85.77 per night

Bathroom

  • Bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • 32-inch LCD TV
  • IPod dock
  • TV in common areas

Outdoor areas

  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Conference centre
  • Meeting room

Climate control

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Free daily newspapers
  • Grocery/convenience store
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In the city centre
  • Near a metro station
  • Near a train station
  • On the boardwalk/promenade

Things to do

  • Children's pool
  • Gym
  • Racquetball/squash

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 2 buildings
  • 37 floors
  • 93 units
  • Access via exterior corridors
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Garden
  • Individual furnishings

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 85.77 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: MYR 85.77 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Garden Residences Kuala Lumpur
Kuala Lumpur Swiss Garden
Kuala Lumpur Swiss Garden Residences
Swiss Garden Residences
Swiss Garden Residences Aparthotel
Swiss Garden Residences Aparthotel Kuala Lumpur
Swiss Garden Residences Kuala Lumpur
Swiss Residences
Swiss Residences Kuala Lumpur
The Residences @ Swiss-Garden Hotel And Residences
Swiss Garden Residences Kuala Lumpur Aparthotel
Swiss Garn Resinces
Swiss Residences Kuala Lumpur
Swiss Garden Residences Kuala Lumpur Aparthotel
Swiss Garden Residences Kuala Lumpur Kuala Lumpur
Swiss Garden Residences Kuala Lumpur Aparthotel Kuala Lumpur

Reviews

Swiss Garden Residences Kuala Lumpur Reviews

7.8

Good

7.8/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

7.8/10

Property conditions & facilities
Rating 10 - Excellent. 99 out of 331 reviews
Rating 8 - Good. 135 out of 331 reviews
Rating 6 - Okay. 57 out of 331 reviews
Rating 4 - Poor. 25 out of 331 reviews
Rating 2 - Terrible. 15 out of 331 reviews

Reviews

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
everything is lousy. tissue not refilled on most days. even if it is, it's only 8 pieces. air con is leaking. tv is not working. sofa is dirty. toilet has flies everywhere. lobby is hot n stuffy, no friendly staff at reception.
Stayed 6 nights in Sep 2019

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value

Definitely worth the price per room. Thank Lenny of room for two to move around and cook if needed. Walking distance to Chinatown and several other landmarks.
Stayed 2 nights in Jun 2019

10/10 Excellent

imran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything just fine except the a/c in the living room. The a/c is noisy.
Stayed 1 night in May 2019

8/10 Good

Charles

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in May 2019

8/10 Good

Ngit Zoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/5

Good overall
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities
The rooms were bigger than i thought, the flavour resturant need to serve alcohol, you are loosing alot of business because of that
Stayed 5 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large spacious rooms poor selection of plates and bowls. Only 4 off coat hangers in the wardrobe / lack of equipment. Decoration quality poor despite a recent facelift. Breakfast facility located in separate building - a little inconvenient. Keep door locked / latched as despite having the "do not disturb sign" on the outside of the door housekeeping entered three times !!!
Stayed 4 nights in Jan 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the location as convenient and cafes etc around the corner and close to shopping areas. Staff were friendly but inefficient and no accountability or urgency to help guests.
Stayed 3 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

8/10 Good

Wendy

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Check in time was suppose to be 3pm. When we arrived at the receptionist at 630pm. Was told that ,the room was not ready and have to wait till 840pm then can check in!
Stayed 2 nights in Dec 2018

8/10 Good

Sohiya

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location good and staff good
Stayed 1 night in Dec 2018

8/10 Good

Muhammad

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and clean,wifi was good. Food was good too. But too crowed in the hotel dining room
Stayed 3 nights in Dec 2018

6/10 Okay

Josephine

Liked: Cleanliness
Disliked: Property conditions & facilities
The wifi n tv channels reception is very very bad
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the layout of the apartment. The toilet is also unique. The bathtub is a step down instead of us climbing in. My room got the best view of Menara KL n the Twin towers. Everything is good.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place
Stayed 1 night in Dec 2018

4/10 Poor

Victor

Disliked: Staff & service

It sucks! Don't go to this hotel/ rediences

It was upsetting to arrive after a long drive at 2000hrs to be informed that my room is not ready. Check in was supposed to be at 1500hrs. What happened during those five hours? On top of this, the counter staff was most unhelpful, unfeeling and to a certain extent rude. No apologies, not even a return requested call so I could speak with the manager I have stayed in swiss garden before and am shocked with the drastic drop in service standards The shower has water spewing from all three outlets. My first time! The location was good as it allows occupant to walk to several prime buildings around this locality
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 7 nights in Nov 2018

2/10 Terrible

Calvin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

This hotel is in dire need of refurbishing.

Room was leaking water, air con was not cold, bedsheet was stain, requested to change room. Next room, the air con was loud and bath area tend to flood after bathe. Service staff was not eager to serve. Requested for iron board, waited for few hours. Very unpleasant stay. Will avoid this hotel next time.
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Travelled with family
Good location and spacious accommodation.
Stayed 2 nights in Nov 2018

8/10 Good

Weng Soon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for value

Housekeeping staff cannot understand or speak English reasonably well. Our calls for extra toileteries, towels and bottled water were promptly answered. However since they knew we were 3 persons, there is no excuse in not getting the room including an extra bed ready for us. The breakfast buffet at the adjacent Swiss Gardens hotel was good. It has warm soya bean milk!
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Generally it was okay, cleanliness and comfort could have been better as stains could be seen from the sofa and the with generally musky smell coming from the fabric. Other than that it was a good place to stay. Cozy and good for a quick getaway.
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Good location

Location of this residences is very convenient access to shopping and night market. Walking distance to mrt station. But on our 3rd night stayed, the air-conditioning was dripping water onto the bed. Due to they can't fixed the air conditioner so need to move us to another room. Not really happy with the new room, it looks like "downgraded " instead of "upgrades ".Also the receptions need to improve their knowledge of guests need to check out at midnight.
Stayed 4 nights in Sep 2018