The host responded to any questions very quickly. It was a great place to stay with a soft and comfortable bed. Being in a gated community we felt very safe.The only negative about the amenities is that we had planned to use the washer and dryer but learned that there would be a 10 fee for that, which was not disclosed on the website, so we decided not to pay 10 to do a load of wash. In fact, the website indicated that the prices included all fees, and no hidden fees.So, we feel that the 10 washer use fee should be disclosed.