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Quality Inn Downtown

2.5 star property

Photo gallery for Quality Inn Downtown

Exterior
Seasonal outdoor pool
Free daily on-the-go breakfast
Lobby
Free daily on-the-go breakfast

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

View map
1900 S Roan St, Johnson City, TN, 37601
  • Place, East Tennessee State University
    ‪3 min drive‬
  • Place, Freedom Hall Civic Center
    ‪5 min drive‬
  • Place, Johnson City Medical Center
    ‪6 min drive‬
  • Airport, Tri-Cities, TN (TRI-Tri-Cities Regional)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Room amenity

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Non Smoking

7.4 out of 10
Good
(15 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room amenity

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Smoking

Room amenity

Room, 1 King Bed, Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Smoking (Efficiency)

Free toiletries, hair dryer, towels

Room, 2 Queen Beds, Smoking (Efficiency)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room amenity

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Red Roof Inn Johnson City
  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
4.0 out of 5, Very good, 1,006 reviews
The price is AU$104
includes taxes & fees
30 Nov - 1 Dec
Red Roof Inn Johnson City

About the area

Johnson City

A stay at Quality Inn Downtown places you in the heart of Johnson City, within a 5-minute drive of Tweetsie Trail Trailhead and Yee-Haw Brewing Company. .This hotel is 1.1 mi (1.7 km) from Tipton-Haynes Historic Site and 1.3 mi (2 km) from Founders Park.

What's nearby

  • Yee-Haw Brewing Company - 2 min drive - 2.4 km
  • East Tennessee State University - 3 min drive - 2.7 km
  • Johnson City Mall - 5 min drive - 6.4 km
  • Freedom Hall Civic Center - 5 min drive - 4.8 km
  • Johnson City Medical Center - 6 min drive - 6.4 km

Getting around

  • Tri-Cities, TN (TRI-Tri-Cities Regional) - 24 min drive

Restaurants

  • ‪Burger King - ‬1 min walk
  • ‪Cranky's Pump N Pints - ‬15 min walk
  • ‪La Perla - ‬17 min walk
  • ‪Southern Craft BBQ - ‬17 min walk
  • ‪Little Animals Brewery - ‬2 min drive

About this property

Quality Inn Downtown

Hotel in Johnson City with free breakfast and a seasonal outdoor pool
Quality Inn Downtown offers 44 air-conditioned accommodations with safes and complimentary newspapers. Flat-screen televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Make yourself at home in one of the 44 air-conditioned rooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary on-the-go breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a business center, a 24-hour front desk, and a vending machine. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators

Property is also known as

Comfort Inn Hotel Johnson City
Quality Inn Downtown Hotel
Quality Inn Johnson City
Quality Johnson City
Quality Inn Downtown Johnson City
Quality Inn Downtown Hotel Johnson City

Quality Inn Downtown Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 168 out of 540 reviews
Rating 8 - Good. 171 out of 540 reviews
Rating 6 - Okay. 88 out of 540 reviews
Rating 4 - Poor. 58 out of 540 reviews
Rating 2 - Terrible. 55 out of 540 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Guy

Liked: Cleanliness
Disliked: Staff & service
Staff was terrible
Stayed 1 night in Jul 2025

6/10 Okay

Robert

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff members were pleasant and friendly. Breakfast was good. Mattress was comfortable. Nice tv. Safe didn’t work. Toenails were on and in the pullout sofa. Girlfriend emerged from the pool with a large bandaid in her hair and corner of unit by the sofa was dirty but other than that bed was comfortable and clean as well as the bathroom. Stayed 2 nights and price was reasonable for the stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Ericka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Marcus

Stayed 1 night in Jun 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Disliked: Room comfort

Hinder

Nice jetted tub, but the mattress topper was really thick and soft. Every time I moved, the bed shook like it was Jello. The bathroom door would stick and not close all the way like the door jam is warped. The a/c smelled like musty mildew when it first comes on. Otherwise, tge room was large and had a microwave and mini fridge.
Stayed 1 night in Jul 2025

10/10 Excellent

BIANKA, clifton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was good for rest and good enougs breakfast , easy parking areas, good AC , comfortable bed with tv microwave, fridge, iron, coffee maker, blower ect. The toilet was slow as well as the sink carpet need to be clear look old and dirty, some of receptionists wasn’t the frendly to say a simple good morning overal was good stay , im sure i will come back!
Stayed 3 nights in Jul 2025

10/10 Excellent

Yancy

Clean place.. kind staff!
Stayed 1 night in Jul 2025

4/10 Poor

Kandace

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stained and dirty sheets, flying bugs, freezer ice is brown, stained pillows doors don’t shut properly
Stayed 1 night in Jul 2025

10/10 Excellent

Lendsay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Jun 2025

2/10 Terrible

Joseph

Travelled with partner
Disliked: Staff & service, amenities
Andrea at the front desk was rude and purposely did nothing to accommodate our request. We asked for a first floor non smoking room. She gave us a smoking room where the door didn’t work properly and the bathroom door didn’t close. We asked for a different room on the first floor and were told there were no other rooms available. We were on our motorcycle and explained that since we had a lot of items to carry in, the second floor would be difficult for us since we are senior citizens. A young man came in after us, with no reservations, and she gave him a first floor room that she said was not available for us. I talked to the manager the next morning, he said he would talk to her. It’s their policy to give motorcycles first floor so they can be close to their bike. I hope no one else is discriminated against like we were.
Stayed 1 night in Jun 2025

8/10 Good

lawrence

Liked: Cleanliness, amenities, property conditions & facilities
Gy
Stayed 1 night in Jun 2025

10/10 Excellent

Brenda

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Jun 2025

2/10 Terrible

James

Travelled with family
Disliked: Amenities, property conditions & facilities
DO NOT STAY HERE! The carpet and furniture were very dated, but that was not really a problem. When we entered the room, the AC was set on 80 and di not get much lower than that the entire stay. the desk chair was missing screws and I fell when I tried to sit in it. The bed pillows were only half pillows. There was mildew on the edge of one of the comforters. On the second day, my husband happened to look up at the shower ceiling; it had black mold on it. I guess the old addage "you get what you pay for" applied.
Stayed 2 nights in May 2025

8/10 Good

Nicole

Stayed 1 night in May 2025

4/10 Poor

Barbara

Travelled with family
Disliked: Cleanliness, staff & service

Very dissatisfied

The carpet and tile in the bathroom were filthy! To get clean towels you had to take the soiled ones to the front desk to get clean ones. I would never stay there again and would have left except it was college graduation week and everything was booked.
Stayed 4 nights in May 2025

4/10 Poor

Barbara

Travelled with family
The carpet was very dirty and to get fresh towels you had to take the dirty ones to the front desk yourself. Never experienced that before.
Stayed 1 night in May 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Amenities
Stayed 1 night in Apr 2025

4/10 Poor

Shanna

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
People hanging out in the parking lot doing ddrugs .. scared me room was outdated and humid.
Stayed 1 night in Apr 2025

8/10 Good

Linton M

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Sufficient
Stayed 2 nights in Apr 2025

4/10 Poor

William

Travelled with family
Disliked: Cleanliness

Race trip

Was in town for a race. Booked last minute online due to our other hotel being an issue. Staff was very nice, grounds clean. Bed was comfy, pillows were weird half pillows. Bedding needs updated. Clean but worn, same with towels. Room and floors need a deep cleaning. Did ok for a short stay.
Stayed 2 nights in Apr 2025

6/10 Okay

Lana

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Needs to be updated as the dirty carpet and spotted walls and ceiling gave me an un clean and un easy feeling
Stayed 1 night in Apr 2025

6/10 Okay

Heather

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Amenities
My biggest complaint is that this Quality Inn is advertised as a hotel but is in fact a motel. As a woman traveling with her 20 yo daughter, i wanted a hotel. The room was mostly clean as long as you didn't look behind things, something nasty was clogging the sink drain, and the area around the place was sketchy. We felt a little vulnerable. The lady behind the front desk was the only bright spot - she was lovely. Still, my last stay at a Quality Inn!
Stayed 1 night in Mar 2025

8/10 Good

Timothy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025