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Quality Inn Downtown

2.5 star property

Photo gallery for Quality Inn Downtown

Exterior
Seasonal outdoor pool
Free daily on-the-go breakfast
Lobby
Free daily on-the-go breakfast

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

View map
1900 S Roan St, Johnson City, TN, 37601
  • East Tennessee State University
    ‪3 min drive‬
  • Freedom Hall Civic Center
    ‪5 min drive‬
  • Johnson City Medical Center
    ‪6 min drive‬
  • Tri-Cities, TN (TRI-Tri-Cities Regional)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Non Smoking

7.2 out of 10
Good
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(13 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Smoking (Efficiency)

Free toiletries, hair dryer, towels

Room, 2 Queen Beds, Smoking (Efficiency)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Red Roof Inn Johnson City

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
3.9 out of 5, Good, 1,005 reviews
The price is AU$108
includes taxes & fees
16 Sept - 17 Sept
Red Roof Inn Johnson City

About the area

Johnson City

A stay at Quality Inn Downtown places you in the heart of Johnson City, within a 5-minute drive of Tweetsie Trail Trailhead and Yee-Haw Brewing Company. .This hotel is 1.1 mi (1.7 km) from Tipton-Haynes Historic Site and 1.3 mi (2 km) from Founders Park.

What's nearby

  • Yee-Haw Brewing Company - 2 min drive - 2.4 km
  • East Tennessee State University - 3 min drive - 2.7 km
  • Johnson City Mall - 5 min drive - 6.4 km
  • Freedom Hall Civic Center - 5 min drive - 4.8 km
  • Johnson City Medical Center - 6 min drive - 6.4 km

Getting around

  • Tri-Cities, TN (TRI-Tri-Cities Regional) - 24 min drive

Restaurants

  • ‪Burger King - ‬1 min walk
  • ‪Cranky's Pump N Pints - ‬15 min walk
  • ‪La Perla - ‬17 min walk
  • ‪Southern Craft BBQ - ‬17 min walk
  • ‪Little Animals Brewery - ‬2 min drive

About this property

Quality Inn Downtown

Hotel in Johnson City with free breakfast and a seasonal outdoor pool
Quality Inn Downtown offers 44 air-conditioned accommodations with safes and complimentary newspapers. Flat-screen televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Make yourself at home in one of the 44 air-conditioned rooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary on-the-go breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a business center, a 24-hour front desk, and a vending machine. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay
  • Service fee: USD 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators

Property is also known as

Comfort Inn Hotel Johnson City
Quality Inn Downtown Hotel
Quality Inn Johnson City
Quality Johnson City
Quality Inn Downtown Johnson City
Quality Inn Downtown Hotel Johnson City

Reviews

Quality Inn Downtown Reviews

7.4

Good

7.4/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness
Rating 10 - Excellent. 162 out of 524 reviews
Rating 8 - Good. 165 out of 524 reviews
Rating 6 - Okay. 87 out of 524 reviews
Rating 4 - Poor. 56 out of 524 reviews
Rating 2 - Terrible. 54 out of 524 reviews

Reviews

10/10 Excellent

Brenda

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Jun 2025

2/10 Terrible

James

Travelled with family
Disliked: Amenities, property conditions & facilities
DO NOT STAY HERE! The carpet and furniture were very dated, but that was not really a problem. When we entered the room, the AC was set on 80 and di not get much lower than that the entire stay. the desk chair was missing screws and I fell when I tried to sit in it. The bed pillows were only half pillows. There was mildew on the edge of one of the comforters. On the second day, my husband happened to look up at the shower ceiling; it had black mold on it. I guess the old addage "you get what you pay for" applied.
Stayed 2 nights in May 2025

8/10 Good

Nicole

Stayed 1 night in May 2025

4/10 Poor

Barbara

Travelled with family
Disliked: Cleanliness, staff & service

Very dissatisfied

The carpet and tile in the bathroom were filthy! To get clean towels you had to take the soiled ones to the front desk to get clean ones. I would never stay there again and would have left except it was college graduation week and everything was booked.
Stayed 4 nights in May 2025

4/10 Poor

Barbara

Travelled with family
The carpet was very dirty and to get fresh towels you had to take the dirty ones to the front desk yourself. Never experienced that before.
Stayed 1 night in May 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Amenities
Stayed 1 night in Apr 2025

4/10 Poor

Shanna

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
People hanging out in the parking lot doing ddrugs .. scared me room was outdated and humid.
Stayed 1 night in Apr 2025

8/10 Good

Linton M

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Sufficient
Stayed 2 nights in Apr 2025

4/10 Poor

William

Travelled with family
Disliked: Cleanliness

Race trip

Was in town for a race. Booked last minute online due to our other hotel being an issue. Staff was very nice, grounds clean. Bed was comfy, pillows were weird half pillows. Bedding needs updated. Clean but worn, same with towels. Room and floors need a deep cleaning. Did ok for a short stay.
Stayed 2 nights in Apr 2025

6/10 Okay

Lana

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Needs to be updated as the dirty carpet and spotted walls and ceiling gave me an un clean and un easy feeling
Stayed 1 night in Apr 2025

6/10 Okay

Heather

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Amenities
My biggest complaint is that this Quality Inn is advertised as a hotel but is in fact a motel. As a woman traveling with her 20 yo daughter, i wanted a hotel. The room was mostly clean as long as you didn't look behind things, something nasty was clogging the sink drain, and the area around the place was sketchy. We felt a little vulnerable. The lady behind the front desk was the only bright spot - she was lovely. Still, my last stay at a Quality Inn!
Stayed 1 night in Mar 2025

8/10 Good

Timothy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Charles

Stayed 1 night in Feb 2025

6/10 Okay

Lisa

Travelled with pets
Liked: Staff & service, amenities
Disliked: Cleanliness
When i went in it stu k really badly there was hair on the tub and blood splatters on the wass and on ceiling.When i called the front deak,I was told that they didnt have anymore smoking room,I told her that I did t ask for a smoking room because I dont smoke around my girls,so could i switch rooms,but then she said that they were booked up,so I asked her for some cleaner and rags and ill clean the room myawlf, she .The night before I left I called the front desk to see uf I stayed(i had already cleaned tge room)could i get aome kind of discount,the man told me no,that he didnt do that celing
Stayed 2 nights in Feb 2025

10/10 Excellent

Lisa

Liked: Staff & service
Disliked: Property conditions & facilities
In my room ,the fridge didnt get cold the heat jad to be turned up very high to get it warm in room,coffee pot doesnt work,had to borrow some cleaner from office before i could take bath
Stayed 2 nights in Feb 2025

10/10 Excellent

Wilma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Connie J

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Lost Confidence

The bathroom door wouldnt shut due to the latch being severly damaged. The TV would not work and kept saying 'weak or no connection'.The beding and the curtains were dirty. We stay here a lot and typcially the rooms are mich cleaner but not this time.
Stayed 1 night in Feb 2025

10/10 Excellent

Wilma

Stayed 1 night in Jan 2025

2/10 Terrible

Connie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Just Dirty

The barhroom door would not shut. The tv never worked and kept a message saying low or no signal. There was blood on the window sheers and the bed linens were very dirty. Definitely the worst visit to this hotel and we stay an avarrage of 1 nifht a week
Stayed 1 night in Jan 2025

6/10 Okay

April, Albertville

Travelled with partner
Liked: Staff & service
Fine for a 1 night stay! We got in super late but Pat at the front desk was super nice! We asked for a quiet room which she attempted to accommodate. Its an old property but the room was clean & the beds were comfy. Price and location were good.
Stayed 1 night in Jan 2025

10/10 Excellent

Wilma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Rebecca

Stayed 1 night in Dec 2024

8/10 Good

Keith

Liked: Property conditions & facilities
Disliked: Amenities
Don’t like having $100 taken from my card for any amenities that might be taken. And if we didn’t when do I get it back???
Stayed 1 night in Jan 2025

10/10 Excellent

Joan

Stayed 1 night in Dec 2024