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DoubleTree by Hilton Hotel Johnson City

4.0 star property

Photo gallery for DoubleTree by Hilton Hotel Johnson City

Reception
Lobby sitting area
Lobby sitting area
Buffet
Indoor pool, outdoor pool, pool loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Room service
  • Gym
  • 24/7 front desk

Explore the area

View map
211 Mockingbird Ln, Johnson City, TN, 37604
  • Place, Johnson City Mall
    ‪6 min walk‬
  • Place, Freedom Hall Civic Center
    ‪3 min drive‬
  • Place, East Tennessee State University
    ‪5 min drive‬
  • Airport, Tri-Cities, TN (TRI-Tri-Cities Regional)
    ‪23 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds

8.6 out of 10
Excellent
(42 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(33 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Johnson City

In the heart of Johnson City, DoubleTree by Hilton Hotel Johnson City is within a 5-minute drive of Johnson City Mall and Freedom Hall Civic Center. .This hotel is 2.5 mi (4.1 km) from East Tennessee State University and 3.2 mi (5.1 km) from Johnson City Medical Center.

What's nearby

  • Johnson City Mall - 6 min walk - 0.5 km
  • Freedom Hall Civic Center - 3 min drive - 1.7 km
  • East Tennessee State University - 5 min drive - 4.0 km
  • Johnson City Medical Center - 6 min drive - 5.0 km
  • Winged Deer Park - 7 min drive - 7.6 km

Getting around

  • McGhee Tyson Airport (TYS) - 112 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Texas Roadhouse - ‬7 min walk
  • ‪Taco Bell - ‬7 min walk
  • ‪7 Brew Coffee - ‬4 min walk
  • ‪McAlister's Deli - ‬9 min walk

About this property

DoubleTree by Hilton Hotel Johnson City

Hotel with free parking, a quick walk to Johnson City Mall
DoubleTree by Hilton Hotel Johnson City offers 184 accommodations with complimentary newspapers and complimentary bottled water. Beds feature premium bedding. Premium cable television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Johnson City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 184 guestrooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and complimentary newspapers.
Be sure to enjoy recreational amenities, including an outdoor pool, an indoor pool, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy American cuisine at Burger Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are served on weekdays from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Johnson City? This hotel has 4704 square feet (437 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge between 7:00 AM and 10:00 AM on weekdays.
Burger Bar - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekday full breakfast available 7:00 AM to 10:00 AM for a fee: USD 7 to 15 for adults and USD 5 to 7 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Burger Bar

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business centre
  • 4,704 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from October 6 2025 to February 28 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 7.00 to 15 for adults, and USD 5.00 to 7.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel Johnson City
DoubleTree Hilton Johnson City
DoubleTree Hotel Johnson City
DoubleTree Johnson City
Johnson City DoubleTree
DoubleTree by Hilton Hotel Johnson City Hotel
DoubleTree by Hilton Hotel Johnson City Johnson City
DoubleTree by Hilton Hotel Johnson City Hotel Johnson City

DoubleTree by Hilton Hotel Johnson City Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 443 out of 934 reviews
Rating 8 - Good. 281 out of 934 reviews
Rating 6 - Okay. 122 out of 934 reviews
Rating 4 - Poor. 48 out of 934 reviews
Rating 2 - Terrible. 40 out of 934 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Roderick

Liked: Cleanliness, staff & service, property conditions & facilities
Professional and kind staff. Makes a great experience
Stayed 3 nights in Jul 2025

2/10 Terrible

Justin

Disliked: Cleanliness, staff & service, property conditions & facilities
….
Stayed 1 night in Jul 2025

10/10 Excellent

Matt

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Maaziar

Stayed 2 nights in Jul 2025

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy walk to and from the airport. If you have a super early flight, this is a good choice.
Stayed 1 night in Jul 2025

6/10 Okay

Erin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Lobby is large, open and welcoming. Elevator is easy access and has viewable window.
Stayed 2 nights in Jul 2025

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this location on and off for 30 years. Way before doubletree. The location is excellent, right beside the mall. I guess my only complaint is the price of the room. It was higher than other motels in the area. I went ahead and chose it because of my familiarity with the property.
Stayed 2 nights in Jul 2025

10/10 Excellent

CAROL, Oriental

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly and professional. The room was very nice, and the bed was perfect for a good night's sleep.
Stayed 1 night in Jul 2025

10/10 Excellent

Brent

Business traveller
Liked: Cleanliness
Staff very helpful. Location is close to restaurants shopping
Stayed 6 nights in Jun 2025

6/10 Okay

Jodi

Liked: Staff & service, room comfort
The staff is a solid 5-star team—friendly, helpful, smiling, and courteous—from the front desk to the bar/restaurant to the cleaning crew. However, the facility itself is pretty dated and in need of attention. I would stay here again, but the prices are very high for a hotel in this condition.
Stayed 2 nights in Jun 2025

10/10 Excellent

Maricela, Chicago

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and close to many restaurants.
Stayed 1 night in Jun 2025

2/10 Terrible

Susie

Travelled with family
My rate changed after i checked in. the person working at the desk said he could do nothing about it. incompetent desk personel
Stayed 3 nights in May 2025

10/10 Excellent

ROBERT, FORT MYERS

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Angel

Stayed 1 night in May 2025

10/10 Excellent

Amor

Liked: Amenities
Clean rooms and comfortable bed.
Stayed 1 night in May 2025

10/10 Excellent

Angel

Stayed 2 nights in May 2025

4/10 Poor

Ron, Ghent

Travelled with family
Liked: Cleanliness, staff & service
Lights and outlets in my room were out. Floor had not been cleaned!
Stayed 1 night in May 2025

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issue i has was the pools heating element went out
Stayed 2 nights in May 2025

6/10 Okay

Peggy

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property was OK, but the walls were so paper thin we could hear every word of the people on either side of us. It was not a restful place to stay.
Stayed 2 nights in May 2025

2/10 Terrible

Daniel

Stayed 1 night in Apr 2025

6/10 Okay

kelsey

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The pool was closed “for maintenance” for most of my visit. No one was actively working in the pool area during that time. When it did open, it was very cold and the solarium windows were open. Breakfast was overpriced and the room was too. The staff were friendly but I would not stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Talia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this location from check in to check out!!!
Stayed 1 night in Apr 2025

8/10 Good

Sarah

Stayed 2 nights in Apr 2025

8/10 Good

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is amazing and I would stay there again.
Stayed 2 nights in Mar 2025

4/10 Poor

Jason

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Cold Shower

At check in staff was nice. But after a long drive I finally arrived at the hotel around 1:30 am, got in my room, unpacked and got situated . My son was sleepy so he went straight to bed . I finally was able to get me a well deserved shower, but when I got in the shower it was no hot water! Very disappointed! At that point I decided that the best course of action was to make it quick and get it over with. I did not want to call the front desk and hear the suggestion of changing rooms after I was already settled . Nevertheless Disappointing.
Stayed 1 night in Mar 2025