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Comfort Suites Johnson City near University

2.5 star property

Photo gallery for Comfort Suites Johnson City near University

Suite, 2 Queen Beds, Non Smoking
Exterior
Front of property
Gift shop
Suite, 1 King Bed, Accessible, Non Smoking

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Pet-friendly
  • Breakfast included
  • Laundry
  • Housekeeping

Explore the area

View map
3118 Browns Mill Rd, Johnson City, TN, 37604
  • Johnson City Mall
    ‪3 min drive‬
  • Freedom Hall Civic Center
    ‪6 min drive‬
  • East Tennessee State University
    ‪9 min drive‬
  • Tri-Cities, TN (TRI-Tri-Cities Regional)
    ‪19 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(34 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(70 reviews)
  • Sleeps 3
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

7.0 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

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About the area

Johnson City

A stay at Comfort Suites Johnson City near University places you in the heart of Johnson City, within a 5-minute drive of Wallabies and Johnson City Mall. .This hotel is 2.1 mi (3.4 km) from Franklin Woods Community Hospital and 3.5 mi (5.6 km) from Winged Deer Park.

What's nearby

  • Johnson City Mall - 3 min drive - 4.1 km
  • Freedom Hall Civic Center - 6 min drive - 6.0 km
  • Winged Deer Park - 7 min drive - 5.0 km
  • Johnson City Medical Center - 7 min drive - 7.6 km
  • East Tennessee State University - 9 min drive - 9.0 km

Getting around

  • Tri-Cities, TN (TRI-Tri-Cities Regional) - 17 min drive

Restaurants

  • ‪Chick-fil-A - ‬19 min walk
  • ‪Sonic Drive-In - ‬2 min drive
  • ‪McDonald's - ‬5 min walk
  • ‪Panera Bread - ‬19 min walk
  • ‪Mellow Mushroom - ‬13 min walk

About this property

Comfort Suites Johnson City near University

Hotel in Johnson City with free breakfast and a fitness center
Comfort Suites Johnson City near University offers 80 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers with deep soaking bathtubs and hydromassage showerheads, and hair dryers.

This Johnson City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 80 individually decorated guestrooms, featuring refrigerators and microwaves. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have deep soaking bathtubs and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Don't miss out on recreational opportunities including a fitness center and a seasonal outdoor pool.
A complimentary on-the-go breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or hydromassage showerhead
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 66 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Hotel Johnson City
Comfort Suites Johnson City
Comfort Suites Johnson City Hotel
Comfort Suites Johnson City
Comfort Suites Johnson City near University Hotel
Comfort Suites Johnson City near University Johnson City
Comfort Suites Johnson City near University Hotel Johnson City

Comfort Suites Johnson City near University Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 427 out of 1002 reviews
Rating 8 - Good. 280 out of 1002 reviews
Rating 6 - Okay. 153 out of 1002 reviews
Rating 4 - Poor. 79 out of 1002 reviews
Rating 2 - Terrible. 63 out of 1002 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Susanne

Travelled with family
Liked: Cleanliness, staff & service, amenities
I been coming to this location many times and always had great experiences. This time however i have to give a lower rating. I arrived around midnight due my guest mate having to work late and construction on the way. I seemed like our room was a handicap type room with a very low Bed and a bathtub type shelf for sitting. I was happy to have a place to stay, but please make sure ALL YOUR ROOMS have been cleaned properly (removal of previous guest items and all thing's like hsir dryers are functional and working properly.) I will still come back and stay at this location as needed, but I am disappointed to pay my hard earned money for thing's not working or not perfection cleaned rooms. I wrote this review to shed light to those above issues to help the Hotel correct this and keep customers coming back.
Stayed 1 night in May 2025

10/10 Excellent

Alisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Greg

Lights out in the bathroom, door keys didn’t work.
Stayed 1 night in May 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Worked out well
Stayed 1 night in May 2025

6/10 Okay

Megan

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Overall the bed was comfortable but the room was not clean with numerous stains on the carpet, the wall outlets did not work, the AC was loud and screeched when it went in and off and the bathroom was not clean.
Stayed 1 night in May 2025

6/10 Okay

Mindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Too early

Was great until the morning came. Check-out is at 11AM. So I would like to know why a man collecting trash tries to come in at 10:45!!! No thanks.
Stayed 1 night in May 2025

6/10 Okay

Dorene

Liked: Cleanliness, staff & service, property conditions & facilities

OK stay.

The bed at this hotel was not comfortable. Neither my husband nor myself slept well in this bed. The breakfast was mediocre but the facility was clean and the front desk friendly.
Stayed 1 night in May 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
I thought the hotel was nice and clean. I was very disappointed in the breakfast. It was not tasty or appealing at all. It is a standard fare for biscuits and gravy, waffles, and scrambled eggs and sausage. The taste was just not there.
Stayed 2 nights in May 2025

6/10 Okay

Lisa

Lots of construction or some other kind of workers were staying there. A lot of talking in the hall.
Stayed 1 night in Apr 2025

10/10 Excellent

LESLIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a super experience checking in, The receptionist on the front desk was very accommodating, Opening the pool area for me to enjoy even though the pool doesn't officially open until the end of May.
Stayed 1 night in Apr 2025

10/10 Excellent

Levi

Stayed 1 night in Apr 2025

4/10 Poor

Daniel

Business traveller
Liked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Pamela

Stayed 2 nights in Apr 2025

6/10 Okay

Jessica

Business traveller
Dirty wash cloths and pillow cases; sink stopped up when water was running to brush my teeth; price was high for what you get
Stayed 1 night in Apr 2025

8/10 Good

Wally

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Clare

Stayed 1 night in Apr 2025

8/10 Good

Miriam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 3 nights in Apr 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service
The woman at the front desk (Nita?) was wonderful—friendly and gave us info on dining options in the area that were quite helpful. Shampoo container in the shower was filled with conditioner, as was the conditioner container—not good— and the Kleenex had only a few tissues in it
Stayed 1 night in Apr 2025

6/10 Okay

Dustin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Breakfast was just so so. Rooms need some maintenance and AC in our room barley worked.
Stayed 2 nights in Apr 2025

6/10 Okay

Kristy

Travelled with pets, Travelled with partner
Liked: Staff & service
The staff was helpful and friendly. The property was outdated, but it was affordable and worked out great for what we needed. We traveled with our dog so we had to stay in a pet-friendly room. The smell of urine was sooo strong. The room had carpeting and while it was “clean”, it just smelled so bad! The carpeting really needs to go!
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been staying here for six years. It's been a great home away from home every time.
Stayed 1 night in Apr 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

8/10 Good

Heather

Stayed 1 night in Mar 2025

6/10 Okay

Andrea

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Ryan

Stayed 7 nights in Mar 2025