Grand Fiesta Americana Sumiya Cuernavaca

4.5 star property

Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(23 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 2 Double Beds

9.0 out of 10
Wonderful
(28 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Pool View

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed, Pool View

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Pool View

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 2 Double Beds, Pool View

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Plus)

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed (Plus)

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Plus)

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 2 Double Beds (Plus)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

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About the area

Jiutepec

With a stay at Grand Fiesta Americana Sumiya Cuernavaca in Jiutepec (Sumiya), you'll be a 4-minute drive from Balneario La Cascada and 7 minutes from Forum Cuernavaca. .This luxury hotel is 3.3 mi (5.4 km) from Tabachines Golf Club and 3.4 mi (5.5 km) from Ethnobotanical Garden and Museum of Traditional and Herbal Medicine.

What's nearby

  • Chapultepec Ecological Park - 11 min drive - 4.2 km
  • Balneario La Cascada - 11 min drive - 3.8 km
  • Galerias Cuernavaca Mall - 14 min drive - 8.3 km
  • Forum Cuernavaca - 14 min drive - 7.2 km
  • Cuernavaca Cathedral - 25 min drive - 9.8 km

Getting around

  • Benito Juarez International Airport (MEX) - 100 min drive

Restaurants

  • ‪Hotel Camino Real Sumiya - ‬3 min walk
  • ‪Los Cazadores Cuernavaca - ‬6 min drive
  • ‪Cecina De Yecapixtla La Autentica - ‬3 min drive
  • ‪Antojitos Evelyn - ‬4 min drive
  • ‪Cecina de Yecapixtla - ‬8 min walk

About this property

Grand Fiesta Americana Sumiya Cuernavaca

Luxury hotel with 2 restaurants and a full-service spa
Grand Fiesta Americana Sumiya Cuernavaca offers 163 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Beds feature down comforters and premium bedding. 65-inch Smart televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
From Wednesday to Sunday has 2 treatment rooms. Services include massages. The spa is open select days.
Make yourself at home in one of the 163 air-conditioned rooms featuring minibars and Smart televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Cable television is provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers.
Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy Asian cuisine at Sumiya, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Sumiya - This family restaurant specializes in Asian cuisine and serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
La Distral - This family restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.
Snak Bar La Cascada - This poolside bar serves light fare only. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 270 to 750 per person
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • La Distral
  • Snak Bar La Cascada
  • Sumiya

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

More

  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 65-inch smart TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 270 to 750 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is required for transportation to and from this property

Property is also known as

Camino Real Sumiya
Camino Real Sumiya Cuernavaca
Camino Real Sumiya Hotel
Camino Real Sumiya Hotel Cuernavaca
Sumiya
Sumiya Camino Real
Cuernavaca Hotel Camino Real Sumiya

Grand Fiesta Americana Sumiya Cuernavaca Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 641 out of 1007 reviews
Rating 8 - Good. 214 out of 1007 reviews
Rating 6 - Okay. 83 out of 1007 reviews
Rating 4 - Poor. 34 out of 1007 reviews
Rating 2 - Terrible. 35 out of 1007 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jose Alberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in zone
Stayed 1 night in Sep 2025

10/10 Excellent

Enrique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2025

10/10 Excellent

MONICA

Liked: Cleanliness, staff & service, room comfort
Nice, spacious room, great gardens and amazing service.
Stayed 1 night in Sep 2025

10/10 Excellent

Jorge A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

javier

Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comida deliciosa sin duda el mejor brunch que he probado, muy completo, el personal muy amable y el hotel cuida cada detalle para que estés cómodo.
Stayed 2 nights in Aug 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Jessica

Stayed 2 nights in Apr 2025

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Cesar Augusto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Increíble y el personal excelente servicio y atención
Stayed 1 night in Jun 2025

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great lawns and japanesse arquitecture

The hotel and landscape is great with the japanesse gardens and great lawns. The offer in the restaurant on sundays afternoon (there were open 1 of 3 resraurants) was limited.
Stayed 1 night in Jun 2025

10/10 Excellent

Joaquin

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Lourdes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel está increible!!!
Stayed 1 night in Jun 2025

10/10 Excellent

Jorge

Stayed 1 night in May 2025

6/10 Okay

Yvonne, Pembroke Pines

Travelled with family
Tranquil and relaxing place. The gardens and the space dedicated to nature are amazing. Service is great. There was only one restaurant, and it was a Japanese sushi place. Not Mexican cuisine, no air conditioning in the restaurant, and a lot of flies in the food. The Hotel needs an upgrade as soon as possible. The ice machine was not working, and we had to call room service. The room only offered two cups of coffee for the stay; the rest had to be purchased.
Stayed 2 nights in Jun 2025

8/10 Good

fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
buen servicio, buenas instalaciones,
Stayed 1 night in May 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Fidel

Stayed 1 night in May 2025

8/10 Good

Akbar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good experience but it can be better.

Good stage and conforable hotel, but the many buildings were under maintenance for several months so the experience was very limited, not so much restaurant options, no spa nor bar and even lobby was under construction. It would be nice to increase the japanese experience, due to the only refference is the Kabuki museum, the japanese menu in only restaurante is limited.
Stayed 2 nights in May 2025

4/10 Poor

Tania

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Experiencia de fin de semana

Mala experiencia de las expectativas que llevaba cuando era Camino Real. El restaurante principal en remodelacion, es uno de los atractivos, y sin previo aviso, el salon en donde lo sustituyeron muy pobre. La alberca parecia balneario, en el brunch dejaron pasar a un joven sin playera; en el snack muy poca variedad de aliemntos y bebidas, poca variedad de postres en general. El totel muy lindo, pero todo lo escrito anteriormente no le hace justicia y lo demerita mucho. Servicio del personal muy bueno, eso si hay que resaltar.
Stayed 1 night in May 2025

8/10 Good

Eliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bien

Hotel muy cómodo, rodeado de naturaleza, se siente muy agradable, en cuanto a limpieza muy bien, solo diría que falta atención al cliente en cuanto a explicar los servicios, restaurante, spa, etc. Y esperaba que tuviera una alberca más grande o un poco más honda, pero en general muy bien
Stayed 1 night in May 2025

10/10 Excellent

MARIA A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Carlos Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Increible lugar para descansar y comer bien

Gran opcion para ir en pareja o en familia para descansar en las increíbles instalaciones, y el brunch esta increíble
Stayed 1 night in Apr 2025

2/10 Terrible

FELIPE

Travelled with family, Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
EL HOTEL ESTA EN REMODELACION, SOLO UNA TORRE ESTA REMODELADA, EL POCO PERSONAL QUE HAY SE ESMERA POR ATENDER A LOS HUESPEDES. LAS INSTALACIONES ESTAN SUCIAS, DESCUIDADAS, LA VEGETACION PARECE MALEZA. LA NUEVA ADMINISTRACION TIENE MUCHO QUE TRABAJAR. DEBERIAN DE CERRAR PARA NO COMPROMETER LA CALIDAD DE LA MARCA TIPO GRAND. SE TARDAN UNA HORA CON 30MMINUTOS PROMEDIO EN SERVIR UN PLATILLO Y TODO ESTA IMPROVISADO. LOS ESPECIOS PUBLICOS ESTAN QUE UN BALNEARIO POPULAR Y PARECE QUE HAY TURNOS PARA USAR LA ALBERCA. EL AGUA EXTREMADAMENTE TURBIA. HAY MAS GATOS QUE RONDAN LAS INSTALACIONES DEL HOTEL QUE PERSONAL. SI LLEVAN 6 MESES ASI, CREO QUE LES FALTA UN AÑO PARA ESTAR TOTALMENTE RENOVADOS. NO OLVIDEN LLEVAR SU ALMOHADA, POR QUE EN LA RECEPCION CONTESTAN QUE NO TIENEN SUFICIENTES POR QUE ESTAN EN REMODELACION.
Stayed 1 night in Apr 2025

8/10 Good

Marcela

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025