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Prima Palace Hotel

Photo gallery for Prima Palace Hotel

Lobby
Dinner served
Lobby
Front of property
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View map
2 Pines Street, Jerusalem, 9128002
  • Place, Machane Yehuda Market
    ‪3 min walk‬
  • Place, Ben Yehuda Street
    ‪5 min walk‬
  • Place, Mamilla Mall
    ‪17 min walk‬
  • Airport, Tel Aviv (TLV-Ben Gurion)
    ‪52 min drive‬

Room options

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

8.4 out of 10
Very good
(11 reviews)
  • 17 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Comfort New

Comfort New

Comfort New

  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior New

Superior New

Superior New

  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for New Deluxe

In-room safe, individually decorated, individually furnished, desk

New Deluxe

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Twin Room, Balcony

Deluxe Twin Room, Balcony

Deluxe Twin Room, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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About the area

Jerusalem

With a stay at Prima Palace Hotel, you'll be centrally located in Jerusalem, within a 10-minute drive of Western Wall and Tiferet Yisrael Synagogue. .This hotel is 0.1 mi (0.1 km) from Mount Herzl and 0.5 mi (0.8 km) from Ben Yehuda Street.

What's nearby

  • Machane Yehuda Market - 3 min walk - 0.3 km
  • Ben Yehuda Street - 5 min walk - 0.5 km
  • Jerusalem Great Synagogue - 14 min walk - 1.2 km
  • Mamilla Mall - 17 min walk - 1.5 km
  • Jaffa Gate - 5 min drive - 2.3 km

Getting around

  • Jerusalem (JRS-Malha Railway Station) - 16 min drive
  • Yekuti'el Adam Station - 16 min drive
  • Ben Gurion Airport (TLV) - 57 min drive

Restaurants

  • ‪Marzipan - ‬3 min walk
  • ‪Beer Bazaar Jerusalem - ‬4 min walk
  • ‪Trattoria Haba (טראטוריה חבה) - ‬4 min walk
  • ‪Tap & Tail - ‬4 min walk
  • ‪המוציא Hamotzi - ‬3 min walk

About this property

Prima Palace Hotel

Prima Palace Hotel offers 76 air-conditioned accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. 32-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Jerusalem hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Make yourself at home in one of the 76 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.
Enjoy a satisfying meal at Barrakat Hall serving guests of Prima Palace Hotel. Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Buffet breakfasts are available for a surcharge between 7:00 AM and 10:30 AM on weekdays.
Barrakat Hall - This restaurant serves dinner only. A children's menu is available.
Shoham Hall - This restaurant serves breakfast only. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Weekday buffet breakfast available 7:00 AM to 10:30 AM for a fee: ILS 80 for adults and ILS 40 for children
  • A restaurant

Restaurants on site

  • Barrakat Hall
  • Shoham Hall

Family friendly

  • In-room babysitting
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height counter and sink
  • No lift
  • Wheelchair accessibility

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Check-in time ends at 8 PM on Fridays and Jewish holidays, and check-in on Saturdays starts after 10 PM.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Israel Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Israel.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately ILS 80 for adults and ILS 40 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Hotel Prima Palace

Prima Palace

Prima Palace Hotel

Prima Palace Hotel Jerusalem

Prima Palace Jerusalem

Prima Palace Hotel Hotel

Prima Palace Hotel Jerusalem

Prima Palace Hotel Hotel Jerusalem

Prima Palace Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 170 out of 384 reviews
Rating 8 - Good. 127 out of 384 reviews
Rating 6 - Okay. 47 out of 384 reviews
Rating 4 - Poor. 21 out of 384 reviews
Rating 2 - Terrible. 19 out of 384 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service
It is always on a high level standard. They were all very courteous the whole time
Stayed 5 nights in Jan 2026

4/10 Poor

Tzvi

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Didn't look like expected. Staff wasn't the nicest. Went in to the room without putting on the paper on the door that its okay to enter.
Stayed 2 nights in Jan 2026

10/10 Excellent

sarah

Liked: Cleanliness, amenities, property conditions & facilities
nice staff, clean room, very cozy hotel.
Stayed 4 nights in Jan 2026

10/10 Excellent

Yaakov

Stayed 3 nights in Jan 2026

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

RIVKA

Liked: Cleanliness, amenities, property conditions & facilities
Great stay, friendly staff, place was clean and breakfast was amazing. Thank you. We will come again.
Stayed 7 nights in Dec 2025

4/10 Poor

Avigail

Stayed 2 nights in Jan 2026

8/10 Good

michael and shoshana

Travelled with family
Liked: Cleanliness
Food great & overall very nice place.
Stayed 1 night in Dec 2025

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and facility. Very kind staff
Stayed 1 night in Dec 2025

10/10 Excellent

Fruma

Liked: Cleanliness, amenities
Dina and Ahmed at the front desk were super nice.
Stayed 5 nights in Dec 2025

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Incredible hotel for kosher travellers. Not many other options for those who keep Mehadrin.
Stayed 2 nights in Dec 2025

10/10 Excellent

Solomon

Stayed 1 night in Nov 2025

10/10 Excellent

ahron hoffman

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel is a nice experience, and good breakfast
Stayed 5 nights in Nov 2025

4/10 Poor

Adam

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Room had broken handles and was not maintained well. There’s no parking don’t even bank on it and the guy at the desk directed me to a parking lot and told me it was 150 shekels for the night. It wasn’t. It was 300 shekels. Breakfast was average. Great location but there are way better hotels in the area that have even better location and with parking
Stayed 1 night in Oct 2025

8/10 Good

Leah

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food was average. Good but not over the top
Stayed 1 night in Oct 2025

10/10 Excellent

Ephraim

Stayed 2 nights in Oct 2025

10/10 Excellent

Karen

Stayed 4 nights in Sep 2025

10/10 Excellent

Moshe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Abraham, Spring Valley

Stayed 2 nights in Sep 2025

6/10 Okay

Joel, Brooklyn

Liked: Cleanliness, staff & service, amenities
Property has refurbished much better then it used to be still not a beautiful place but very convenient
Stayed 1 night in Aug 2025

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 3 nights in Aug 2025

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautifully kept
Stayed 3 nights in Jul 2025

10/10 Excellent

zipporah

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great!
Stayed 2 nights in Jul 2025

6/10 Okay

Jessica, kiryat ata

Travelled with family
Disliked: Amenities, property conditions & facilities
Very close to Ben yehuda street, and the shuk, close to all public transportation. Rooms very small, no balconies, no pool. Breakfast was like motel 8 quality, not as fancy as I expected for the price.
Stayed 2 nights in Jun 2025

8/10 Good

Jennifer

Stayed 1 night in May 2025