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Staz Hotel Heritage

3.0 star property

Photo gallery for Staz Hotel Heritage

Exterior
Property video
Exterior
Reception
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Housekeeping

Explore the area

View map
26, Gwandeok-Ro, Jeju City, Jeju, 63168
  • Place, Jeju Gwandeokjeong Pavilion
    ‪1 min walk‬
  • Place, Tapdong Beach Plaza
    ‪11 min walk‬
  • Place, Dongmun Market
    ‪11 min walk‬
  • Airport, Jeju (CJU-Jeju Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed, Pets not allowed, City View

Standard Double Room, 1 Double Bed, Pets not allowed, City View

Standard Double Room, 1 Double Bed, Pets not allowed, City View

  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, 2 Single Beds, Pets not allowed, City View

Standard Twin Room, 2 Single Beds, Pets not allowed, City View

Standard Twin Room, 2 Single Beds, Pets not allowed, City View

  • City view
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Double Room, 1 Double Bed, Pets not allowed, City View

Classic Double Room, 1 Double Bed, Pets not allowed, City View

Classic Double Room, 1 Double Bed, Pets not allowed, City View

  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Multiple Beds, Pets not allowed, City View

Deluxe Twin Room, Multiple Beds, Pets not allowed, City View

Deluxe Twin Room, Multiple Beds, Pets not allowed, City View

  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Triple Room, 3 Single Beds, Pets not allowed, City View

Deluxe Triple Room, 3 Single Beds, Pets not allowed, City View

Deluxe Triple Room, 3 Single Beds, Pets not allowed, City View

  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Quadruple Room, Multiple Beds, Pets not allowed, City View

Deluxe Quadruple Room, Multiple Beds, Pets not allowed, City View

Deluxe Quadruple Room, Multiple Beds, Pets not allowed, City View

  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Premier Twin Room, 2 Double Beds, Pets not allowed, City View

Premier Twin Room, 2 Double Beds, Pets not allowed, City View

Premier Twin Room, 2 Double Beds, Pets not allowed, City View

  • City view
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Heritage Smart Single

Down duvets, in-room safe, desk, blackout curtains

Heritage Smart Single

  • Sleeps 1
  • Free Wi-Fi

View all photos for Heritage Essential Twin

Down duvets, in-room safe, desk, blackout curtains

Heritage Essential Twin

  • Sleeps 2
  • Free Wi-Fi

View all photos for Heritage Essential Double

Down duvets, in-room safe, desk, blackout curtains

Heritage Essential Double

  • Sleeps 2
  • Free Wi-Fi

View all photos for Heritage Essential Ondol

Down duvets, in-room safe, desk, blackout curtains

Heritage Essential Ondol

  • Sleeps 2
  • Free Wi-Fi

View all photos for Prestige Noble Twin

Down duvets, in-room safe, desk, blackout curtains

Prestige Noble Twin

  • Sleeps 3
  • Free Wi-Fi

View all photos for Privilege Signature Prime

Down duvets, in-room safe, desk, blackout curtains

Privilege Signature Prime

  • Sleeps 3
  • Free Wi-Fi

View all photos for Prestige Grand Quadruple

Down duvets, in-room safe, desk, blackout curtains

Prestige Grand Quadruple

  • Sleeps 4
  • Free Wi-Fi

View all photos for Prestige Moment Triple

Down duvets, in-room safe, desk, blackout curtains

Prestige Moment Triple

  • Sleeps 3
  • Free Wi-Fi

Pet Essential Twin

  • Sleeps 2
  • Free Wi-Fi

Pet Essential Double

  • Sleeps 2
  • Free Wi-Fi

View all photos for Privilege Signature Family

Down duvets, in-room safe, desk, blackout curtains

Privilege Signature Family

  • Sleeps 4
  • Free Wi-Fi

Pet Smart Single

  • Sleeps 1
  • Free Wi-Fi

Twin Room, Annex Building (Located behind the Main Building)

  • Sleeps 2
  • Free Wi-Fi

Double Room, Annex Building (Located behind the Main Building)

  • Sleeps 2
  • Free Wi-Fi

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Daedong Hotel
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  • Parking included
  • Free Wi-Fi
  • Air-conditioning
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4.4 out of 5, Excellent, 446 reviews
The price is AU$51
includes taxes & fees
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About the area

Jeju City

With a stay at Staz Hotel Heritage in Jeju City (Downtown Jeju City), you'll be steps from Jeju Gwandeokjeong Pavilion and 9 minutes by foot from Dongmun Market. .This hotel is 0.5 mi (0.8 km) from Tapdong Beach Plaza and 1 mi (1.6 km) from Samsunghyeol Shrine.

What's nearby

  • Jeju Gwandeokjeong Pavilion - 1 min walk - 0.1 km
  • Jejumok-Gwana - 1 min walk - 0.1 km
  • Tapdong Beach Plaza - 11 min walk - 1.0 km
  • Dongmun Market - 11 min walk - 1.0 km
  • Dragon Head Rock - 15 min walk - 1.3 km

Getting around

  • Jeju Intl. Airport (CJU) - 9 min drive

Restaurants

  • ‪Mom’s Touch - ‬3 min walk
  • ‪원조미풍해장국 - ‬4 min walk
  • ‪순아커피 - ‬1 min walk
  • ‪정성듬뿍제주국 - ‬4 min walk
  • ‪송림반점 - ‬3 min walk

About this property

Staz Hotel Heritage

Staz Hotel Heritage offers 138 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters. 40-inch flat-screen televisions come with cable channels.

Bathrooms include showers, slippers, and hair dryers. This Jeju City hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 138 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, hair dryers, and slippers. Conveniences include safes and desks, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and a reception hall.
Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include express check-in, multilingual staff, and luggage storage. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: KRW 30,000 for adults and KRW 20,000 for children

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (110 centimetre wide door)
  • Smooth flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom

More

  • 2 buildings
  • 9 floors
  • Beaux Arts architecture
  • Reception hall
  • Renovated entire property - April 2026
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in fee: KRW 11000

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 6:00 AM - 1:00 AM

Front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Children can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KRW 30000 for adults and KRW 20000 for children
  • Early check-in fee: KRW 11000 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Housekeeping is included for stays of 3 nights or more. The listed housekeeping fee applies for additional cleaning requests.

We should mention

Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 November to 30 April
Alcohol is not served at this property

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Hotel Robero Jeju

Hotel Robero

Robero Jeju

STAZ HOTEL ROBERO

STAZ JEJU ROBERO

STAZ ROBERO

STAZ HOTEL JEJU ROBERO

Jeju Robero Hotel Hotel

Jeju Robero Hotel Jeju City

Jeju Robero Hotel Hotel Jeju City

Staz Hotel Heritage Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 365 out of 1000 reviews
Rating 8 - Good. 381 out of 1000 reviews
Rating 6 - Okay. 165 out of 1000 reviews
Rating 4 - Poor. 50 out of 1000 reviews
Rating 2 - Terrible. 39 out of 1000 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Yara

Liked: Cleanliness, property conditions & facilities
No physical interaction with staffs. All via phone and they were happy to accommodate. Rooms are decently sized and 3 separate beds
Stayed 3 nights in Jan 2026

6/10 Okay

Jeff

Travelled with partner
Liked: Cleanliness
Rooms are dated, check in was hectic and confusing. Self check in needs help along with registration of car parking. Nice location
Stayed 2 nights in Dec 2025

6/10 Okay

DERRICK

Travelled with family
Liked: Cleanliness
This hotel has no front desk and is on self check in basis. You need to have a booking reference to do the self check in from 3pm onwards. I was not given the booking reference prior even though I contacted the hotel few days earlier. Fortunately, there was a WhatsApp number which we could contact the service desk and were given the number promptly after some verification on the booking details.
Stayed 1 night in Nov 2025

10/10 Excellent

Caitlyn

Travelled with group
Liked: Cleanliness, staff & service, amenities
Excellent location, very spacious and clean room.
Stayed 3 nights in Oct 2025

8/10 Good

Man

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff and location
Stayed 1 night in Sep 2025

6/10 Okay

Tina

Travelled with family and small children
It’s an AI hotel so you check in by yourself. I wouldn’t say I feel very safe because I do prefer having a real person at the front desk for security - the other hotels I’ve stayed at in Seoul have 1-2 people at the desk 24/7 so that’s what I’m used to. The walls and doors were a lot thinner than expected because I could hear noise in all directions whenever people were checking in and out. I woke up quite a few times and didn’t get restful sleep because of that reason. A little odd that they offer shampoo but no conditioner.
Stayed 2 nights in Oct 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location. Clear check-in instructions and easy communication. Easy parking. Clean common areas and rooms.
Stayed 1 night in Oct 2025

6/10 Okay

Shane

Liked: Cleanliness
Disliked: Staff & service
No staff with a remote check-in that will leave you confused. The area is not bad, near a market, a temple, and food. However, you can tell the hotel is cutting corners with no staff or people at all inside the building.
Stayed 1 night in Oct 2025

2/10 Terrible

sung

Travelled with family
Disliked: Staff & service, property conditions & facilities
When I booked, there wasnt lot of negative reviews and pictures of the room looked ok, worst decision and worst hotel of my 5 nights stay at Jeju. I moved around the island so stayed at different locations as I moved around. Self check in didnt work for me as my reservation mut not have been updated in their system. You need to use kako, whats app etc to contact staff. The 1 staff member seemed miserable with his job but did help me with updating my reservation so that i could self check in, and it woked the second time. I went to breakfast the next morning, and the ‘chef’ who was on the backside of the restaurant was the peron who collected th breakfast coupons, however, doesnt greet or acknowledge guests, nor indicates he collects the breakfast coupons. I went to th front desk to ask, who do I give the coupon to. As I rentered the breakfast area, another staff member stated in korean, most guest do the same thing I did as no one realizes thier process. You would think, to lessen guest confusion, signage could be added at the front of the breakfast area, as its not staffed. Entry to breakfast must be before 9:30 and the area closes at 10. Shortly after 9:30 they began to clear out the food; I understand if they dont refill the food but as its already buffet style laid out, didnt understand why they cleared the food There were other families still eating. A couple came in around 9:40 and they were asked to leave as they missed the 9:30 time. AC was very weak in our room.
Stayed 1 night in Sep 2025

6/10 Okay

Sharon

Liked: Cleanliness
Stayed 5 nights in Aug 2025

10/10 Excellent

Michelle

Stayed 3 nights in Jul 2025

8/10 Good

Justin

Travelled with family
Liked: Staff & service, room comfort

Basic but comfortable

Basic but good enough for few nights. Well positioned to access the food/fish market and other walking streets with big selection of shops and restaurants
Stayed 3 nights in Apr 2025

6/10 Okay

Anna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I chose this hotel for a couple of main reasons: - easy parking (in a lot next to hotel) - close to shopping and dining (underground shopping is right there, and it’s a few blocks to Black Pork Street and Dongmun market The hotel lived up to these expectations. Room was spacious, especially bigger bathroom than a lot of hotels that I’ve been at, but the key drawback was the room temperature. It was at 28 degrees and even though we set it much lower to try to reduce it, it was still too hot so we had to open window to cool down. Unfortunately no luggage rack but good nooks for them to keep them out of the way. There was a bit of a hiccup with the check in, which is all automated but I was able to connect to the reception via WhatsApp and they were able to come out of the office to assist. It was a very comfortable stay in a great location and convenient for parking.
Stayed 1 night in Mar 2025

6/10 Okay

Minje

Stayed 1 night in Oct 2024

10/10 Excellent

Eul Sup

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything
Stayed 4 nights in Oct 2024

8/10 Good

Youngkil B

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good!
Stayed 4 nights in Sep 2024

6/10 Okay

Yajun

Disliked: Property conditions & facilities
No charger for recharging cell phone. Sound proof quality is poor. I can hear the water running when people other was taking shower.
Stayed 2 nights in Sep 2024

6/10 Okay

Carmen

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in May 2024

10/10 Excellent

Chad, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 3 nights in May 2024

4/10 Poor

Amara

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Musky smell, unwelcoming staff with bad customer service, dusty, only 4 plugs for a room for 4 (one was closed off). Area was convenient for the airport and free luggage storage was good. Walkable to Dongmun Market and underground shopping center. Easy for taxi service.
Stayed 3 nights in May 2024

8/10 Good

Estrella Luz

Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice area in jeju city. good location.
Stayed 1 night in May 2024

8/10 Good

KyungEun

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to go from the airport to old downtown area and old market place also.
Stayed 1 night in May 2024

8/10 Good

hazwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to shopping district and food
Stayed 6 nights in Apr 2024

10/10 Excellent

Donnalee, Taylor

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice 4 individual twin beds for us friends. Not a lot of electrical outlet for charging. The location is along the main road and 10 mins to the airport.
Stayed 2 nights in Apr 2024