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JW Marriott Hotel Jakarta

5.0 star property

Photo gallery for JW Marriott Hotel Jakarta

Lounge
City view
Billiards
Outdoor pool, open 7:00 AM to 8 PM, pool umbrellas, pool loungers
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Spa
  • Free WiFi

Explore the area

View map
Jalan DR Ide Anak Agung Gde Agung Kav, E.1.2 No1&2, Kawasan Mega Kuningan, Jakarta, Jakarta, 12950
  • Balai Sidang Jakarta Convention Center
    ‪3 min drive‬
  • Grand Indonesia
    ‪4 min drive‬
  • Gelora Bung Karno Stadium
    ‪4 min drive‬
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪25 min drive‬

Room options

View all photos for Executive Suite, 1 Bedroom, Non Smoking, Kitchenette

37-inch LCD TV with cable channels, TV

Executive Suite, 1 Bedroom, Non Smoking, Kitchenette

  • 84 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Presidential Suite, 2 Bedrooms, Kitchenette, City View (Executive Lounge Access - High Floor)

Presidential Suite, 2 Bedrooms, Kitchenette, City View (Executive Lounge Access - High Floor)

Presidential Suite, 2 Bedrooms, Kitchenette, City View (Executive Lounge Access - High Floor)

  • 210 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 3 King Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, City View

City view

Executive Room, 1 King Bed, Non Smoking, City View

8.0 out of 10
Very good
(1 review)
  • 42 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

2 bedrooms, premium bedding, down duvets, free minibar items

Premier Room, 1 King Bed

  • 43 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds

2 bedrooms, premium bedding, down duvets, free minibar items

Premier Room, 2 Queen Beds

  • 42 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

City view

Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(6 reviews)
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking

37-inch LCD TV with cable channels, TV

Executive Suite, 1 Bedroom, Non Smoking

  • 84 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Executive Level (JW Marriott Suite - High Floor)

Executive Suite, 1 King Bed, Executive Level (JW Marriott Suite - High Floor) | Living room

Executive Suite, 1 King Bed, Executive Level (JW Marriott Suite - High Floor)

  • 84 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, City View, Executive Level (Larger Suite - High Floor)

37-inch LCD TV with cable channels, TV

Executive Suite, 1 King Bed, City View, Executive Level (Larger Suite - High Floor)

  • 126 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

City view

Room, 2 Queen Beds, Non Smoking

  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Jakarta

Located in Jakarta (Kuningan), JW Marriott Hotel Jakarta is a 4-minute walk from One Satrio and 8 minutes by foot from Lotte Shopping Avenue. .This luxury hotel is 1.9 mi (3 km) from Setiabudi One and 1.9 mi (3.1 km) from Jakarta World Trade Center.

What's nearby

  • Lotte Shopping Avenue - 6 min walk - 0.6 km
  • Kuningan City Mall - 6 min walk - 0.6 km
  • Balai Sidang Jakarta Convention Center - 3 min drive - 3.2 km
  • Grand Indonesia - 4 min drive - 4.3 km
  • Gelora Bung Karno Stadium - 4 min drive - 4.2 km

Getting around

  • Bendungan Hilir Station - 3 min drive
  • Kuningan Station - 16 min walk
  • Soekarno-Hatta Intl. Airport (CGK) - 25 min drive

Restaurants

  • ‪Loewy - ‬3 min walk
  • ‪Club Lounge - ‬4 min walk
  • ‪Asia Restaurant - ‬3 min walk
  • ‪Noesaka - ‬3 min walk
  • ‪Sailendra - ‬4 min walk

About this property

JW Marriott Hotel Jakarta

Luxury hotel with 3 restaurants and a full-service spa
JW Marriott Hotel Jakarta offers 317 air-conditioned accommodations with minibars (stocked with some free items) and laptop-compatible safes. Beds feature down comforters and premium bedding. A pillow menu is available. 37-inch LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

Children under 18 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision. Guests under 18 years old are not allowed in the health club, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Alameda Spa & Health Club has 10 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 317 air-conditioned rooms featuring minibars (stocked with some free items) and LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can catch a ride on the complimentary shuttle, which operates within 1.00 km.
Enjoy international cuisine at Sailendra Restaurant, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Jakarta? This hotel has 31215 square feet (2900 square meters) of space consisting of conference space and 17 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
Sailendra Restaurant - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required.
Asuka Japanese Dining - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.
Pearl Chinese Restaurant - This restaurant specializes in Chinese cuisine and serves brunch, lunch, and dinner. Reservations are required. Open daily.
Blu Martini Bar & Lounge - This bar specializes in local and international cuisine and serves light fare only. Happy hour is offered. Open daily.
Chaiholics - This coffee shop specializes in American cuisine and serves breakfast, lunch, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Indonesian, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle up to 1 km
  • Limo/town car service
  • Parking on site (IDR 100,000 per day)
  • Valet parking on site (IDR 50,000 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; IDR 305,000 for adults and IDR 152,500 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Asuka Japanese Dining
  • Blu Martini Bar & Lounge
  • Chaiholics
  • Pearl Chinese Restaurant
  • Sailendra Restaurant

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Free area shuttle
  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 17 meeting rooms
  • 31,215 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 30 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2001
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 635250.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 305000 for adults and IDR 152500 for children
  • Airport shuttle fee: IDR 506000 per vehicle (one-way, maximum occupancy 5)
  • Self parking fee: IDR 100000 per day
  • Valet parking fee: IDR 50000.00 per day
  • Rollaway bed fee: IDR 635250.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 8 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the health club, fitness facility, or hot tub, while guests under 18 years old are only allowed in the swimming pool, health club, and fitness facility with adult supervision
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Jakarta Marriott Hotel
JW Jakarta
JW Marriott Hotel Jakarta
JW Marriott Jakarta
Marriott Hotel Jakarta
Jakarta Marriott
Marriott Jakarta
Jw Marriott Jakarta Jakarta
JW Marriott Hotel Jakarta Hotel
JW Marriott Hotel Jakarta Jakarta
JW Marriott Hotel Jakarta Hotel Jakarta

JW Marriott Hotel Jakarta Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 267 out of 473 reviews
Rating 8 - Good. 157 out of 473 reviews
Rating 6 - Okay. 31 out of 473 reviews
Rating 4 - Poor. 9 out of 473 reviews
Rating 2 - Terrible. 9 out of 473 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dillon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfyied

Great hospitality, the breakfast spread was enjoyable.
Stayed 2 nights in May 2025

10/10 Excellent

Wei Chong George

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel is slightly dated but i’m glad they changed their shower mixers into a single type. breakfast spread and variety is awesome!
Stayed 2 nights in Mar 2025

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, room comfort

In-room WiFi malfunction - totally unacceptable 5*

Upon my return to my hotel room after dinner outside on the first night, I found that there was serious connection issues with the in-room WiFi. None of my 3 devices worked on the in-room WiFi. The duty manager offered to place a mobile WiFi dongle in my room, to which I replied, "Are you crazy??! I have paid good money to stay at this 5* hotel; even 2-3 star hotels in developing countries have fully functioning strong WiFi signals in their bedrooms." They only offered to change my room upon my prompting, and even then they took such a long time to find me a bedroom that was in the same room-type as mine. Overall after a long hard day in Jakarta it is not a pleasant experience to be arguing and changing hotel rooms past 10pm at night!!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Wai Hong, Singapore

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice food
Stayed 2 nights in Feb 2025

10/10 Excellent

Benedetta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Kasi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Amazing stay
Stayed 2 nights in Jan 2025

10/10 Excellent

David, Oakland

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, will come again
Stayed 1 night in Jan 2025

10/10 Excellent

Shyamala

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this luxurious stay. The restaurant and concierge staff are very helpful. The buffet breakfast was amazing.
Stayed 7 nights in Dec 2024

10/10 Excellent

Hoong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Anuj

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Good option for a hotel in Kuningan

Great hotel to stay at mega Kuningan, with a nice Indian restaurant as well
Stayed 4 nights in Oct 2024

10/10 Excellent

Anas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best always
Stayed 3 nights in Nov 2024

10/10 Excellent

JIWON

Liked: Cleanliness
Stayed 4 nights in Oct 2024

10/10 Excellent

Oliver

Stayed 3 nights in Aug 2024

6/10 Okay

Eiko

Stayed 3 nights in Aug 2024

10/10 Excellent

Chirag

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jose

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are most helpful and professional, always ready to assist.
Stayed 3 nights in Jun 2024

10/10 Excellent

Oliver

Stayed 2 nights in May 2024

8/10 Good

Tun

Stayed 10 nights in Mar 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Kwong Tak

Liked: Cleanliness, property conditions & facilities
Good service
Stayed 4 nights in Jan 2024

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in Jan 2024

10/10 Excellent

Nur Hasimah Binti

Stayed 3 nights in Dec 2023

10/10 Excellent

HyungSub

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is little aged but well maintained. The room clean and tidy.
Stayed 5 nights in Dec 2023

10/10 Excellent

Guanghui

Stayed 3 nights in Dec 2023

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business trip

Nice hotel. Good security and caring staff. Location is good and executive lounge is well worth the money. The bar is too expensive but that's the only downside
Stayed 7 nights in Nov 2023