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Hotel Neo+ Airport - Jakarta

4.0 star property

Photo gallery for Hotel Neo+ Airport - Jakarta

Front of property
Superior Room, City View (Premiere)
Deluxe Room
Restaurant
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Cengkareng Business City Tower PQR, Lot 5, Jl. Atang Sanjaya No.21 RT.2 RW.2, Tangerang, Banten, 15125
  • Place, Soewarna Business Park
    ‪2 min drive‬
  • Place, Cengkareng Golf Club
    ‪2 min drive‬
  • Place, White Sand Beach PIK 2
    ‪5 min drive‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪5 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 30 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Superior Room

In-room safe, laptop workspace, free WiFi, bed sheets

Superior Room

8.0 out of 10
Very good
(1 review)
  • 16 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Superior Room, City View (Premiere)

Superior Room, City View (Premiere)

Superior Room, City View (Premiere)

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Suite Room

Suite Room

Suite Room

  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

In-room safe, laptop workspace, free WiFi, bed sheets

Superior Room

  • Sleeps 2

View all photos for Superior City View

In-room safe, laptop workspace, free WiFi, bed sheets

Superior City View

  • Sleeps 2

View all photos for Deluxe Room

Bathroom

Deluxe Room

  • Sleeps 2

View all photos for Suite Room

In-room safe, laptop workspace, free WiFi, bed sheets

Suite Room

  • Sleeps 2

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Lobby
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  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.1 out of 5, Very good, 172 reviews
The price is AU$103
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About the area

Tangerang

A stay at Hotel Neo+ Airport - Jakarta places you in the heart of Tangerang, a 4-minute drive from Cengkareng Golf Club and 12 minutes from Mangrove Ecotourism Centre PIK. .This spa hotel is 7.5 mi (12.1 km) from White Sand Beach PIK 2 and 14.1 mi (22.6 km) from Thamrin City Shopping Mall.

What's nearby

  • Soewarna Business Park - 2 min drive - 1.8 km
  • Cengkareng Golf Club - 2 min drive - 2.5 km
  • White Sand Beach PIK 2 - 5 min drive - 6.8 km
  • Thamrin City Shopping Mall - 18 min drive - 27.5 km
  • Grand Indonesia - 19 min drive - 27.8 km

Getting around

  • Tangerang Batu Ceper Station - 10 min drive
  • Soekarno-Hatta Intl. Airport (CGK) - 12 min drive

Restaurants

  • ‪Swiss-Bel Hotel Airport - ‬13 min walk
  • ‪Hugo Lounge - ‬14 min walk
  • ‪Swiss-Cafe - ‬13 min walk
  • ‪Rumah Makan Lembur Kuring - ‬17 min walk
  • ‪Gudeg Jogja Bu Hani - ‬10 min walk

About this property

Hotel Neo+ Airport - Jakarta

Hotel in Tangerang with a full-service spa and a 24-hour front desk
Hotel Neo+ Airport - Jakarta offers 149 air-conditioned accommodations with safes and slippers. 29-inch Smart televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and toothbrushes and toothpaste. This Tangerang hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Alaya Spa. Services include massages and body treatments. The spa is open daily.
Make yourself at home in one of the 149 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desk chairs, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages and body treatments. Additional features at this hotel include concierge services and a banquet hall.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A shuttle from the hotel to the airport is complimentary (available on request).
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Hotel Neo+ Airport - Jakarta has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free airport drop-off shuttle from 3:00 AM to 6:00 PM at scheduled times and on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 100,000 for adults and IDR 50,000 for children
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Full-service spa

  • Body treatments
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (120 centimetre wide door)
  • Visual fire alarm
  • Wheelchair-accessible path to lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 29-inch smart TV with digital channels

More

  • Air conditioning
  • Desk chair
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 100000 for adults and IDR 50000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Neo Airport Jakarta Tangerang
Hotel Neo+ Airport - Jakarta Hotel
Hotel Neo+ Airport - Jakarta Tangerang
Hotel Neo+ Airport - Jakarta Hotel Tangerang

Hotel Neo+ Airport - Jakarta Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 22 out of 36 reviews
Rating 8 - Good. 6 out of 36 reviews
Rating 6 - Okay. 7 out of 36 reviews
Rating 4 - Poor. 1 out of 36 reviews
Rating 2 - Terrible. 0 out of 36 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Vorifin, Bothell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying with family total 4 people. The rooms were clean. Our rooms with windows which were pretty good but they were very warm/hot when we got there. It took long to get comfortable room temperature. The shuttle to airport departed on-time and the driver was very professional. Will stay again in the future!
Stayed 1 night in Aug 2025

10/10 Excellent

Abdulkarim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

ABDUL RAHIM BIN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comment I be back to this hotel again
Stayed 1 night in Sep 2025

10/10 Excellent

Ranjit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service at the reception.
Stayed 1 night in Sep 2025

8/10 Good

Ryna

It was just a stopover night, everythg was ok except for its water pressure that is low while using the water closet.
Stayed 1 night in Aug 2025

10/10 Excellent

Krisdianto

Stayed 1 night in Jun 2025

8/10 Good

Netti

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Romanus

Stayed 2 nights in Jul 2025

8/10 Good

Susanna

Stayed 2 nights in Jun 2025

8/10 Good

nishikanta

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is a very neat and clean. Hotel staff are friendly and courteous. Only one suggestion that they could not speak english well baring 1 or 2 . I would still recommend hotel for stay as the hotel is clean and hosts a lot of corporate events so maintans a good standard
Stayed 4 nights in Jun 2025

10/10 Excellent

Roland

Stayed 1 night in Jun 2025

10/10 Excellent

Murni

Stayed 1 night in May 2025

10/10 Excellent

Milinda

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are small but for an airport hotel, it’s plenty. The staff is very helpful. Special mention on the baggage storage for the helpfulness of the staff and the care they take.
Stayed 1 night in May 2025

10/10 Excellent

Jamal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value.

Fani and her staff was great. They are on top of everything and treat you with the upmost respect.
Stayed 2 nights in May 2025

6/10 Okay

Timothy

Disliked: Staff & service
Stayed 1 night in Feb 2025

6/10 Okay

uete

Stayed 1 night in Jul 2025

6/10 Okay

Soichiro

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
部屋は綺麗でしたが、小さいゴキブリがいた。冷蔵庫がなかった。
Stayed 1 night in Sep 2025

6/10 Okay

YEONYEUNG

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
식기들은 설겆이가 안 한 상태로 나와서 기분이 나빴어요 룸 청결상태도 그닥 좋지가 않아서 난감했습니다
Stayed 1 night in Aug 2025

10/10 Excellent

Kartika

Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

気になったのは

もう少し清掃に力を入れてください。 部屋にミネラルウォーターがなかったのは困りました。廊下に給水器があるなら最初に伝えて欲しかったです。シャトルの運行時間も夕方までと、予約前に情報提供して下さい。受付のかた、運転手の方など、好印象でしたので、是非改善を。
Stayed 1 night in Aug 2025

4/10 Poor

Adele

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La camera purtroppo non era pulitissima ed il bagno con uno spazio veramente limitato per muoversi. Inoltre farei trovare egli ospiti che arrivano dall’aeroporto da un viaggio potenzialmente lungo almeno una bottiglia di acqua.
Stayed 1 night in Aug 2025

6/10 Okay

Bianca

Travelled with family and small children
Sadly we were not ao pleased with our stay. It just began with the airport transfer: via expedia it only says "free airport shuttle" the hotel itself didn't send any informations until I asked them about. Comes out there are 6 times a day for pick up and drop of which are free - i think it is very unlikely that one of them fits your flight time. For that Hotel price you can easily find another airport hotel with really free shuttle service. The woman at the reception seemed to hate her job. Neither was she friendly nor did she tell us anything, we needed to ask every question by ourselves. Then to the room: in the so calles "deluxe room" there are no windows. This isn't mentioned anywhere during the booking, if you want a room with a window you need to pay more. Also the room was ok clean, but definitely could be better. The breakfast in the restaurant is more asian food, which is ok, but would be nice to know beforehand. Anyways the staff was kind in the restaurant but also really slow. There was a water fountain to refill your water, which we appreciated. During our stay our toddler broke one cup in the room. At checkout we informed the same lady as during check-in about it, and we needed to pay 50k idr for it... Never heard about any hotel/restaurant which let pay there guest for such things. Also would guess they buy this cup for 10k idr or less... All in all we wouldn't stay again. For this price you can get a ton of better stays nearby.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ali

Stayed 1 night in Jul 2025

10/10 Excellent

Khalid

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super à cause du personnel vraiment très gentil.
Stayed 4 nights in Jul 2025

10/10 Excellent

Hanan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025