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Holiday Inn Express Jakarta Pluit Citygate by IHG

3.5 star property

Photo gallery for Holiday Inn Express Jakarta Pluit Citygate by IHG

Exterior
Exterior
Free daily continental breakfast
View from room
Fitness facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
Emporium Pluit Mall 10th Floor, Jl. Pluit Selatan Raya, Jakarta, Jakarta, 14440
  • Place, Emporium Pluit Mall
    ‪1 min walk‬
  • Place, Watchtower
    ‪5 min drive‬
  • Place, Mesjid Jami Angke Al-Anwar
    ‪5 min drive‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪36 min drive‬

Room options

View all photos for Standard Room (Free Breakfast)

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room (Free Breakfast)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Queen Bed (Free Breakfast)

Standard Room, 1 Queen Bed (Free Breakfast)

Standard Room, 1 Queen Bed (Free Breakfast)

8.6 out of 10
Excellent
(10 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (with Free Breakfast)

View from room

Standard Room, 1 Queen Bed, Accessible (with Free Breakfast)

  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds (Free Breakfast)

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 2 Single Beds (Free Breakfast)

7.0 out of 10
Good
(8 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed (High Floor with Free Breakfast)

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 1 Queen Bed (High Floor with Free Breakfast)

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Corner (with Free Breakfast)

Standard Room, 1 Queen Bed, Corner (with Free Breakfast)

Standard Room, 1 Queen Bed, Corner (with Free Breakfast)

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Single Bed (High Floor with Free Breakfast)

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 1 Single Bed (High Floor with Free Breakfast)

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

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About the area

Jakarta

A stay at Holiday Inn Express Jakarta Pluit Citygate by IHG places you in the heart of Jakarta, within a 10-minute drive of Dunia Fantasi and Mangga Dua Square. .This hotel is 6.8 mi (11 km) from Thamrin City Shopping Mall and 7.3 mi (11.7 km) from Grand Indonesia.

What's nearby

  • Emporium Pluit Mall - 1 min walk - 0.1 km
  • Habib Husein Luar Batang Tomb - 4 min drive - 2.2 km
  • Watchtower - 5 min drive - 2.2 km
  • Mesjid Jami Angke Al-Anwar - 5 min drive - 2.1 km
  • Mangga Dua Square - 8 min drive - 6.8 km

Getting around

  • Jakarta Duri Station - 6 min drive
  • Stasiun MRT - Setiabudi - 12 min drive
  • Soekarno-Hatta Intl. Airport (CGK) - 26 min drive

Restaurants

  • ‪Shaburi - ‬1 min walk
  • ‪Sushi Go! - ‬1 min walk
  • ‪Xiao Xiang - ‬1 min walk
  • ‪Kopi Janji Jiwa - ‬1 min walk
  • ‪Haidilao Hot Pot - ‬1 min walk

About this property

Holiday Inn Express Jakarta Pluit Citygate by IHG

Holiday Inn Express Jakarta Pluit Citygate by IHG offers 297 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with hydromassage showerheads, slippers, complimentary toiletries, and hair dryers.

This Jakarta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 297 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, shopping on site, and wedding services.
You can enjoy a meal at the restaurant serving the guests of Holiday Inn Express Jakarta Pluit Citygate by IHG, or stop in at the snack bar/deli. A complimentary continental breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Jakarta? This hotel has 2056 square feet (191 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.
Holiday Inn Express Jakarta Pluit Citygate by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2,056 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (110 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2014
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Holiday Inn Express Jakarta Pluit

Holiday Inn Express Jakarta Pluit Citygate

Holiday Inn Express Pluit

Holiday Inn Express Pluit Citygate

Holiday Inn Express Pluit Citygate Hotel

Holiday Inn Express Pluit Citygate Hotel Jakarta

Holiday Inn Express Jakarta Pluit Citygate Hotel

Inn Express Pluit Citygate

Holiday Inn Express Jakarta Pluit Citygate

Holiday Inn Express Jakarta Pluit Citygate by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 159 out of 535 reviews
Rating 8 - Good. 241 out of 535 reviews
Rating 6 - Okay. 83 out of 535 reviews
Rating 4 - Poor. 36 out of 535 reviews
Rating 2 - Terrible. 16 out of 535 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Freedom, Daito

Cannot find my left amenities bag! I mistakenly left my bag there but they said cannot find anything left behind. And I am very sure about this… Cannot trust the staffs anymore
Stayed 1 night in Feb 2026

4/10 Poor

Damond

Liked: Staff & service
Long walk to get to the hotel lobby. Leaking many places in the restaurant and hotel walkway during heavy downpour. Slippy and dangerous. Breakfast definitely can be improved.
Stayed 1 night in Jan 2026

2/10 Terrible

Herman

Disliked: Cleanliness, property conditions & facilities
They shutdown elevator to save electricity I was stuck at 8th floor I had to call to get help 4:30am to catch flight to HongKong. They told me late at night or early morning they shutdown elevator. This is illegal and unacceptable. I will report to Holiday Inn in the US. Also floor was wet due to roof leaking. They did not fix since last year I came in the same area was leaking. Lastly they will not print me the invoice with the reason I booked thru Expedia 3rd party. I will not stay at this hotel anymore because they are not Holiday inn quality.
Stayed 3 nights in Jan 2026

8/10 Good

Roslina

Stayed 5 nights in Oct 2025

4/10 Poor

Herman

Liked: Staff & service
Disliked: Cleanliness
The property is old and dirty. Front desk is surrounded by luggages like warehouse. Noisy and unorganized. Towels are dirty. Rest room is super small and floor is getting wet because no door to close when taking shower. The elevator is fast. Carpet is dirty. Staffs are polite and nice. This is not Holiday Inn Express like we know in the US.
Stayed 2 nights in Jan 2026

6/10 Okay

Jose

Disliked: Cleanliness, amenities, property conditions & facilities
The room was in mid condition like it has not been cleaned in a while, but aside from that, the ac did not seem to cool enough, and had to get serviced during my stay, also de patio area was incredibly dirty with cigarette butt all over
Stayed 5 nights in Dec 2025

10/10 Excellent

Tooma

Liked: Cleanliness, staff & service, amenities
Staff friendly like usual...breakfast buffet excellent...room okay
Stayed 1 night in Dec 2025

10/10 Excellent

Charles

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 3 nights in Nov 2025

8/10 Good

Louis, Temeculaca

Liked: Cleanliness, amenities, property conditions & facilities
Good service
Stayed 3 nights in Sep 2025

10/10 Excellent

Nelly

Stayed 7 nights in Oct 2025

4/10 Poor

Agnes

Disliked: Cleanliness, property conditions & facilities, room comfort
Affordable accommodation but poor maintenance. Towels look dirty, room has a musty odour, everything in the room looks old and needed renovation and upgrading. Not sure if the hotel centrally controls the aircon temperature due to sustainability effort, my room aircon was not conducive even when I adjusted to a minimum temperature. Breakfast area seemed under-staffed. Tables were left uncleared, food not replenished on time and coffee machines are perpetually having problems. I used to love Holiday Inn Express for its value for money stay but this one at Pluit has been poorly maintained. My 3 nights stay was not enjoyable.
Stayed 3 nights in Oct 2025

10/10 Excellent

andreas, west hills

Stayed 1 night in Sep 2025

6/10 Okay

Stewart

Business traveller, Travelled with family
Liked: Cleanliness, staff & service

It’s only convenient because it’s connecting Mall

Air conditioning is not too cold for us. First night in the room the bed sheets is a bit sticky. I don’t know if the hotel stuff replaced wit the new one or not. However we ask to change the room and make sure they replace the sheet with the new one.
Stayed 3 nights in Sep 2025

4/10 Poor

Nischal

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Centrally located. Walking distance to mall. Our room only has a fan system. No air-conditioning system. Musty smell in room with no ventilation at all.
Stayed 1 night in Aug 2025

10/10 Excellent

Martini

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Kenji

Liked: Cleanliness, staff & service, amenities
At the breakfast, always the coffee machines did not work properly and not enough number of staff took care of that.
Stayed 7 nights in Jul 2025

10/10 Excellent

Fiona

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, just 1min walk to Emporium Mall. Rooms look fairly newly furnished, spacious, clean n good housekeeping. The breakfast has a wide range of delicipus hot Indo foods (the widest for any Holiday Inn Express i have stayed).
Stayed 2 nights in Jul 2025

10/10 Excellent

Martini

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Martini

Stayed 1 night in Jul 2025

8/10 Good

Amelia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staffs were great and were multilingual. Great courtesy provided throughout. Could do with more on deck staffing as breakfast can be very crowded. Hats off to the staff for always being so kind and courteous. Overall stay was comfortable. Lift availability can alter sides but this is not an issue.
Stayed 15 nights in Mar 2025

10/10 Excellent

Oscar, Tigard

Stayed 1 night in May 2025

10/10 Excellent

HOCK TIAN

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always choose holiday inn hotel in any destination in the world due to its excellent self-service washers and dryers.
Stayed 9 nights in Mar 2025

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Can housekeeper clean your room with permission?

Had bad experience with this hotel for first time. Just head down for breakfast, less than hour, there is a housekeeper clean my room. What surprised me, I did not left door tag to ask housekeeper to clean my room. The housekeeper claim he knock and follow company policy. I feel not safe, what if I’m sleeping, in shower, the housekeeper could just open the door? I feel this is not right and I don’t feel safe. I have left my personal belonging left in room on the table, and housekeeper could just open your room door without any permission given.
Stayed 2 nights in Mar 2025

8/10 Good

Curtis

Stayed 1 night in Feb 2025

8/10 Good

emmet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upper floors of shopping mall building in interesting part of the city. Friendly helpful staff, especially at reception and at breakfast. Big windows in room for view over city. Comfortable bed, good wifi, good shower. Breakfast was good here, lots of choice and efficient staff.
Stayed 3 nights in Jan 2025