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Excellent breakfast, with plenty of local food and fresh fruits.

The property is beautiful, but the staff will leave you wanting more. This is a beautiful resort in a beautiful location. We found however compared to all inclusive resorts in other countries, the staff just had no desire to please the guests. There was no urgency or willingness to help. They just show up and do their jobs. Which for some people may be fine, but we are used to extreme levels of hospitality at all inclusive resorts. It all started from check in. We checked in after midnight which meant that the staff member who dropped us at our rooms was giving us a tour of the property in the pitch black. This left us to figure everything out ourselves the next day even though we explained to staff we got in late. Next was the housekeeping. The rooms were muggy and moldy. The bed was made but there was never a clean smell. In fact, it smelled like a dirty mop was being used. Next is concierge. There were instances on property that we discovered had an upcharge. When we asked about these restricted areas, we were only told, this is for prestige members. No one asked us if we wanted to become prestige members. Concierge didn’t make any effort to book reservations or excursions for us. Granted, we did not seek out any excursions, but again, the general lack of urgency from staff was not what we were used to. This is the first all inclusive vacation in my life where I tipped less than $50 the whole trip. Only the nice lady at breakfast went above and beyond. Would not recommend

Amazing place, wonderful crew, food like no other,

Great hotel! Beautiful beach.

Breakfast is great. That’s why it gets 1 star. Everything else was not good. Poor WiFi, unusable. It’s 2026 and not having reliable WiFi is unacceptable. The place needs to be remodeled. Everything is outdated. Do not recommend.

The breakfast was excellent. The staff were friendly, but the apartments were in very bad shape. I had to change apartments 6 times during my 10 days here. 801 the air didn’t work 802 water leakage 703 no hot water 310 the bathroom door didn’t close and no hot water 711 water leakage and air didn’t work 705 everything was working. I hope management can take care of the property because the hotel is located in a grate place and the staff is friendly.