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Tru by Hilton Jacksonville Airport I-95

2.5 star property

Photo gallery for Tru by Hilton Jacksonville Airport I-95

Breakfast area
Terrace/patio
Exterior
Lobby
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
1265 Airport Road, Jacksonville, FL, 32218
  • Place, River City Market Place
    ‪12 min walk‬
  • Place, Jacksonville Zoo and Gardens
    ‪10 min drive‬
  • Place, St. Johns Town Center
    ‪27 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪4 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, blackout curtains, free WiFi, bed sheets

Room, 1 King Bed

9.6 out of 10
Exceptional
(66 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Bathtub

Desk, blackout curtains, free WiFi, bed sheets

Room, 1 King Bed, Bathtub

9.4 out of 10
Exceptional
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing)

Desk, blackout curtains, free WiFi, bed sheets

Room, 1 King Bed (Hearing)

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, blackout curtains, free WiFi, bed sheets

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(46 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Bathtub

A modern hotel room with a flat-screen TV, a desk with a chair, a bed, and a small seating area.

Room, 2 Queen Beds, Bathtub

9.8 out of 10
Exceptional
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Roll-In Shower)

Room, 2 Queen Beds (Roll-In Shower)

Room, 2 Queen Beds (Roll-In Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing)

Desk, blackout curtains, free WiFi, bed sheets

Room, 2 Queen Beds (Hearing)

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility & Hearing, Roll-In Shower)

Desk, blackout curtains, free WiFi, bed sheets

Room, 1 King Bed (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

King Room With Walk-in Shower

  • Sleeps 2

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

Guest Room With 2 Queen Beds And Mobility Accessible Roll-in Shower

  • Sleeps 4

King Room With Tub-Mobility Accessible

  • Sleeps 2

Guest Room With 2 Queen Beds And Walk In Shower

  • Sleeps 4

King Room-Hearing Accessible

  • Sleeps 2

Guest Room With 2 Queen Beds And Tub-Mobility Accessible

  • Sleeps 4

Guest Room With 1 King Bed, Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2

Similar properties

Front of property – evening/night
Hyatt Place Jacksonville Airport
Northside
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
4.5 out of 5, Wonderful, 2,506 reviews
The price is AU$172
includes taxes & fees
19 May - 20 May
Hyatt Place Jacksonville Airport

About the area

Jacksonville

With a stay at Tru by Hilton Jacksonville Airport I-95 in Jacksonville (Northside), you'll be within a 10-minute drive of Jacksonville Zoo and Gardens and River City Market Place. .This hotel is 14.3 mi (23.1 km) from EverBank Stadium and 1.5 mi (2.5 km) from UF Health North.

What's nearby

  • River City Market Place - 12 min walk - 1.0 km
  • Jacksonville Zoo and Gardens - 10 min drive - 13.1 km
  • St. Johns Town Center - 27 min drive - 38.0 km
  • Mayport Naval Station - 30 min drive - 39.5 km
  • Jacksonville Naval Air Station - 35 min drive - 39.8 km

Getting around

  • Jacksonville Station - 18 min drive
  • Jacksonville International Airport (JAX) - 6 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Circle K - ‬11 min walk
  • ‪Starbucks - ‬19 min walk
  • ‪Taco Bell - ‬3 min drive

About this property

Tru by Hilton Jacksonville Airport I-95

Tru by Hilton Jacksonville Airport I-95 offers 105 air-conditioned accommodations with hair dryers and blackout drapes/curtains. 55-inch LED televisions come with premium satellite channels and Netflix. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.

Guests under 21 years old are not allowed in the swimming pool or fitness facility.

Make yourself at home in one of the 105 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include desks and blackout drapes/curtains, as well as phones with free local calls.
Enjoy the recreation opportunities such as an outdoor pool or make use of other amenities including complimentary wireless internet access.
Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. A roundtrip airport shuttle is complimentary at scheduled times.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 4:00 AM to midnight at scheduled times
  • Cruise terminal shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (61 centimetre high)
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Roll-in shower (122 centimetre wide)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (61 centimetre high)

More

  • 1 building
  • 5 floors
  • Built in 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable/satellite channels
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the cruise terminal (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 75 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
Guests under 21 years old are not allowed in the swimming pool or fitness facility

Property is also known as

Tru By Hilton Jacksonville Airport
Tru by Hilton Jacksonville Airport I 95
Tru by Hilton Jacksonville Airport I-95 Hotel
Tru by Hilton Jacksonville Airport I-95 Jacksonville
Tru by Hilton Jacksonville Airport I-95 Hotel Jacksonville

Tru by Hilton Jacksonville Airport I-95 Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 810 out of 1061 reviews
Rating 8 - Good. 169 out of 1061 reviews
Rating 6 - Okay. 43 out of 1061 reviews
Rating 4 - Poor. 13 out of 1061 reviews
Rating 2 - Terrible. 26 out of 1061 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Laurie Anne

Stayed 1 night in Jan 2026

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room,stzff
Stayed 2 nights in Feb 2026

10/10 Excellent

ELISTER

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything and everyone was outstanding. This hotel was amazing compared to a hell hole we booked through Expedia for the same night. We frantically booked Tru by Hilton to get us out of a dangerous booking we made previously made in good faith. We stayed here at Tru because we had to rapidly leave a really ratty dangerous hotel. I am not lying. I did not appreciate about Expedia was that the ratty hotel, and I am being extremely generous with that word ratty, it's rating was 8.2. Total lies. That ratty hotel had blood on the walls, no smoke sensor as in it was missing from its wall mount. The door had been busted into and the security latch had been broken completely off. What was left of that security latch was too screws and a piece of dangling metal. There was mold in the cabinet that the refrigerator would normally sit in. The cabinet was listing to one side by about an inch. Broken wall tiles in the bathroom, eight inches worth. Mould around the edges of the room on the floor. All of the furniture was damaged, like layers torn off. My daughter and I were extremely nervous even being in that room the short time that we were there. We spent only the amount of time to discover the disaster of that room and then get on Expedia to get another room at the wonderful hotel that we stayed up after this mess.
Stayed 2 nights in Feb 2026

10/10 Excellent

Rochelle

Stayed 1 night in Feb 2026

10/10 Excellent

Felicia

Stayed 1 night in Feb 2026

10/10 Excellent

Clifton

Business traveller
Liked: Cleanliness, staff & service, amenities
Great value. Friendly staff
Stayed 1 night in Feb 2026

8/10 Good

Amanda

Stayed 1 night in Jan 2026

10/10 Excellent

Arla

Liked: Cleanliness, staff & service, amenities
The room was clean, contemporary, no Carr, which we loved, the bathroom was spacious clean, and everything we needed. Breakfast was great cheese omelettes, hard boiled eggs, and protein. Easy on off access to the highway! If we are in the area, we will definitely stay here again. The area is very safe.
Stayed 1 night in Feb 2026

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Friendly staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Ashleigh

Liked: Cleanliness, staff & service, amenities
Friendly staff very clean room and bathroom. Pancakes at breakfast were delicious!
Stayed 1 night in Jan 2026

10/10 Excellent

Bernard

Stayed 3 nights in Jan 2026

8/10 Good

Ken P.

Stayed 1 night in Jan 2026

10/10 Excellent

Yimin

Liked: Cleanliness
Yes
Stayed 1 night in Jan 2026

8/10 Good

Terri, Apopka

Stayed 1 night in Jan 2026

10/10 Excellent

Richard

Stayed 4 nights in Jan 2026

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service, amenities
Clean and friendly staff.
Stayed 1 night in Jan 2026

10/10 Excellent

shaye

Stayed 1 night in Jan 2026

10/10 Excellent

Brent

Stayed 1 night in Jan 2026

10/10 Excellent

Donna

Stayed 1 night in Jan 2026

2/10 Terrible

Shamique

Disliked: Cleanliness
Room was not clean
Stayed 1 night in Jan 2026

10/10 Excellent

Constance

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Jan 2026

10/10 Excellent

Robert

Stayed 3 nights in Jan 2026

10/10 Excellent

Ortis

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Jan 2026

8/10 Good

David

Stayed 1 night in Jan 2026

10/10 Excellent

Bondine

Stayed 1 night in Jan 2026