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Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint

2.0 star property

Photo gallery for Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint

Standard Room, 1 Queen Bed
Exterior
Exterior
Reception
Business centre

Reviews

5.0 out of 10

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View map
4940 Mustang Road, Butler Blvd./Southpoint, Jacksonville, FL, 32216
  • Place, Saint Vincent's Medical Center Southside
    ‪1 min drive‬
  • Place, Dog Wood Park of Jacksonville
    ‪2 min drive‬
  • Place, St. Johns Town Center
    ‪6 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

  • 27 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Signature Suite, 1 Queen Bed with Sofa bed

Signature Suite, 1 Queen Bed with Sofa bed

Signature Suite, 1 Queen Bed with Sofa bed

  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Jacksonville

With a stay at Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint in Jacksonville (Southside), you'll be a 3-minute drive from Saint Vincent's Medical Center Southside and 7 minutes from HCA Florida Memorial Hospital. .This hotel is 4.8 mi (7.7 km) from St. Johns Town Center and 6.1 mi (9.7 km) from The Avenues.

What's nearby

  • Saint Vincent's Medical Center Southside - 1 min drive - 1.7 km
  • Dog Wood Park of Jacksonville - 2 min drive - 3.0 km
  • St. Johns Town Center - 6 min drive - 8.2 km
  • Mayo Clinic Florida - 14 min drive - 18.9 km
  • Jacksonville Naval Air Station - 22 min drive - 35.1 km

Getting around

  • San Marco Station - 10 min drive
  • Jacksonville Station - 21 min drive
  • Jacksonville International Airport (JAX) - 28 min drive

Restaurants

  • ‪Chick-fil-A - ‬8 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Cracker Barrel - ‬6 min walk
  • ‪Whataburger - ‬9 min walk
  • ‪Applebee's Grill + Bar - ‬2 min walk

About this property

Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint

Suburban hotel with free breakfast, near Saint Vincent's Medical Center Southside
Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint offers 75 air-conditioned accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Microwaves, refrigerators, and irons/ironing boards can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 75 air-conditioned rooms featuring LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a television in a common area.
Take advantage of the hotel's room service (during limited hours). A complimentary continental breakfast is served daily from 6 AM to 9 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6 AM and 9 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6 AM to 9 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Built in 1998
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Limited room service
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, MobilePay, and Cash App
Cashless transactions are available
Safety features at this property include a smoke detector
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to local guests.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hometown Inn Jacksonville
Hometown Jacksonville
Hometown Inn Jacksonville Butler Blvd./Southpoint
Hometown Inn Butler Blvd./Southpoint
Hometown Jacksonville Butler Blvd./Southpoint
Hometown Butler Blvd./Southpoint

Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint Reviews

Reviews

5.0
Rating 10 - Excellent. 147 out of 1001 reviews
Rating 8 - Good. 147 out of 1001 reviews
Rating 6 - Okay. 126 out of 1001 reviews
Rating 4 - Poor. 162 out of 1001 reviews
Rating 2 - Terrible. 419 out of 1001 reviews

4.8/10

Cleanliness

6.4/10

Staff & service

4.8/10

Amenities

4.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Jermaine

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
There hair all over the toilet. There was dried up urine on the seat of the toilet and around the whole rim of the toilet seat underneath it. The room smelled of loud urine and wet carpet. There was shreds of long blonde hair in our bed as if someone had just got out of the bed and oulled the covers back. There was hair all over the shower it looked like someone had just shaved in the shower. I have pictures to prove these accusations. I want to request a full refund. I had a family member that checked into a room 2 doors down from me and she also had similar issues the housekeeper was a heavy set Caucasian woman with purple scrubs her. Her words were i did clean the room but i didnt check to see if the bathroom needed cleaning. We are beyond disgusted with service.
Stayed 1 night in Oct 2025

2/10 Terrible

Shontavia

Stayed 1 night in Oct 2025

2/10 Terrible

Deon

Stayed 1 night in Oct 2025

4/10 Poor

Janice

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
General manager took the liberty to charge several charges to both cards I have on file and I only authorized one charge. Ned linen had stains, hot water was NOT working. I will report the fraudulent activity to both my banks. I have receipts and screenshots for the various charges
Stayed 1 night in Oct 2025

6/10 Okay

Shawna

Travelled with family
Liked: Staff & service, amenities
At night parking area not safe a man was trying to break in cars at 4 am
Stayed 5 nights in Oct 2025

6/10 Okay

Marie

Travelled with family
Disliked: Cleanliness
The stay was ok I guess you know the saying “you get what you pay for” next time I’ll be more thorough with my research and reading review before I book another hotel staff was nice but the front desk women in the morning was kinda rude I do understand that I turned my keys in 2 mins late but the way she spoke to me about me not getting my deposits could of been more nicer
Stayed 1 night in Oct 2025

2/10 Terrible

Gabriella

Stayed 1 night in Oct 2025

8/10 Good

Devin

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Good room nice and clean
Stayed 1 night in Oct 2025

4/10 Poor

Javier

Disliked: Amenities, property conditions & facilities
The room was fine, but the people talking outside (in the parking lot) made it impossible to sleep.
Stayed 1 night in Oct 2025

6/10 Okay

Destinee

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

6/10 Okay

Dustin

Stayed 4 nights in Sep 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

2/10 Terrible

C.D

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Plunging

Toliet backed up
Stayed 1 night in Sep 2025

6/10 Okay

Deborah

Travelled with group
Stayed 1 night in Sep 2025

4/10 Poor

michael

Business traveller
Disliked: Amenities, property conditions & facilities
Good location. Abandoned vehicle at the front parking area. Employee would not help at midnight with people yelling in the neighbors room. She said she couldn't hear anything. The counters in several of the rooms I saw were falling/crumbling apart. Duct tape on the wall to hold the wall paper on. Strong bad odor in the hallway
Stayed 3 nights in Sep 2025

10/10 Excellent

Kameron

Stayed 2 nights in Sep 2025

2/10 Terrible

Ambrosia

Stayed 1 night in Jul 2025

4/10 Poor

Georgia

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
I will say, this hotel is budget friendly and the staff were nice. But the room was very humid and damp- the floors were wet when we checked in at 7pm, both the bathroom and the carpet. The room looked shabby and the walls were dirty. The hallway reeked of smoke and marijuana even though it was a non smoking floor, and the hallways had so much caked on layers of dust it was really gross. They obviously don’t get cleaned. But the worst was that bed had the most uncomfortable mattress I have ever been on. All springs. We were booked for 2 nights but only stayed one it was so horrible.
Stayed 2 nights in Aug 2025

2/10 Terrible

Adam

Disliked: Cleanliness, amenities, property conditions & facilities
The place smells like mold and mildew and the non smoking rooms had clear evidence of smoke in them, burns on the sink and holes in the shower curtains.
Stayed 4 nights in Sep 2025

4/10 Poor

Roderick

Stayed 4 nights in Sep 2025

8/10 Good

ashley

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Great price for a place to lay your head

The people were nice , the price was great . I just the place needs a good deep cleaning. The walls need some new paint , cabinets need updating and carpets need a deep clean
Stayed 3 nights in Aug 2025

10/10 Excellent

Liyah

Stayed 1 night in Jun 2025

2/10 Terrible

Stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities
The place smelled horrible, kept having to get my room key redone. The rooms have handprints all over the walls. Overall disgusting
Stayed 2 nights in Aug 2025

10/10 Excellent

rashan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Delores

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy access and very clean.
Stayed 1 night in Aug 2025