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Hilton Garden Inn Jacksonville Airport

3.0 star property

Photo gallery for Hilton Garden Inn Jacksonville Airport

Outdoor pool
Reception
Daily cooked-to-order breakfast for a fee
Terrace/patio
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • Hot tub
  • Pool

Explore the area

View map
13503 Ranch Rd, Jacksonville, FL, 32218
  • River City Market Place
    ‪1 min drive‬
  • Jacksonville Zoo and Gardens
    ‪10 min drive‬
  • Jacksonville Cruise Terminal
    ‪14 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪4 min drive‬

Room options

Room, Accessible

  • Sleeps 2
  • 1 King Bed

Two Queen Beds, Accessible

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard - 2 Doubles

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard - 2 Doubles

8.6 out of 10
Excellent
(7 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

One Bedroom Suite, One King Bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for One Bedroom Suite, One King Bed

Combined shower/bathtub, free toiletries, hair dryer, towels

One Bedroom Suite, One King Bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for 1King Bed

Select Comfort beds, in-room safe, desk, blackout curtains

1King Bed

8.8 out of 10
Excellent
(37 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Accessible

Suite, Accessible

Suite, Accessible

  • Sleeps 4
  • 1 King Bed

Room, Accessible

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG

  • Free airport shuttle
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, 1,611 reviews
The price is AU$165
includes taxes & fees
7 Sept - 8 Sept
Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG

About the area

Jacksonville

With a stay at Hilton Garden Inn Jacksonville Airport in Jacksonville (Northside), you'll be within a 15-minute drive of Jacksonville Cruise Terminal and Jacksonville Zoo and Gardens. .This family-friendly hotel is 13.8 mi (22.3 km) from EverBank Stadium and 1 mi (1.7 km) from River City Market Place.

What's nearby

  • River City Market Place - 1 min drive - 1.0 km
  • UF Health North - 2 min drive - 2.0 km
  • UF Health Hospital North - 2 min drive - 2.0 km
  • Jacksonville Zoo and Gardens - 10 min drive - 15.0 km
  • Jacksonville Cruise Terminal - 14 min drive - 18.0 km

Getting around

  • Jacksonville Station - 15 min drive
  • Jacksonville International Airport (JAX) - 5 min drive

Restaurants

  • ‪Chick-fil-A - ‬2 min drive
  • ‪McDonald's - ‬2 min drive
  • Texas Roadhouse
  • ‪Cracker Barrel - ‬20 min walk
  • ‪Starbucks - ‬18 min walk

About this property

Hilton Garden Inn Jacksonville Airport

Family-friendly hotel with airport shuttle service and a 24-hour fitness center
Hilton Garden Inn Jacksonville Airport offers 111 air-conditioned accommodations with MP3 docking stations and video-game consoles. Beds feature Select Comfort mattresses. 32-inch LCD televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Jacksonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 111 air-conditioned rooms featuring refrigerators and microwaves. Your room comes with a Select Comfort bed. Wired and wireless internet access is complimentary, while 32-inch LCD televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Don't miss out on the many recreational opportunities, including an outdoor pool, a hot tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
Satisfy your appetite for dinner at the hotel's restaurant, Great American Grill, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, express check-in, and express check-out. Planning an event in Jacksonville? This hotel has 2250 square feet (209 square meters) of space consisting of conference space and 3 meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Great American Grill - This restaurant serves breakfast and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 6:00 AM to 10:00 PM at scheduled times
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 5 to 15 for adults and USD 5 to 15 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,250 square feet of conference space
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2000
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • MP3 dock
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 20.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 15 for adults, and USD 5 to 15 for children
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel Jacksonville Airport
Hilton Garden Inn Jacksonville Airport
Hilton Garden Inn Jacksonville Airport Hotel Jacksonville
Hilton Jacksonville
Jacksonville Hilton
Hilton Garden Inn Jacksonville Airport Hotel
Hilton Jacksonville Airport
Hilton Garden Inn Jacksonville Airport Hotel
Hilton Garden Inn Jacksonville Airport Jacksonville
Hilton Garden Inn Jacksonville Airport Hotel Jacksonville

Hilton Garden Inn Jacksonville Airport Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 452 out of 869 reviews
Rating 8 - Good. 246 out of 869 reviews
Rating 6 - Okay. 90 out of 869 reviews
Rating 4 - Poor. 49 out of 869 reviews
Rating 2 - Terrible. 32 out of 869 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Adam

Stayed 1 night in Apr 2025

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area could have stayed open longer than 6:00 pm.
Stayed 1 night in Apr 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The desk staff was cheerful and welcoming.
Stayed 1 night in Apr 2025

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Lolita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

6/10 Okay

Krystal

Travelled with group
Nice, quite and clean. Front desk staff were friendly.
Stayed 3 nights in Apr 2025

8/10 Good

Corey

Stayed 1 night in Apr 2025

10/10 Excellent

Derica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My reservations were not in the system. Ms. Kori at the front desk was very understanding. She quickly helped me and my family find a room. Thanks to her we had a very nice vacation. Will book again!
Stayed 2 nights in Apr 2025

2/10 Terrible

Nadia

Stayed 1 night in Apr 2025

4/10 Poor

Elizabeth

Disliked: Cleanliness, property conditions & facilities
The carpet was dirty and old. I would not stay here again
Stayed 1 night in Apr 2025

10/10 Excellent

Lacole, Bronx

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay here when I’m in Jax. Very clean quiet & accessible to everything
Stayed 3 nights in Mar 2025

10/10 Excellent

DONNA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay just one night. Room was big and very clean staff was awesome!
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, super close to airport.
Stayed 1 night in Mar 2025

10/10 Excellent

Gay

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was looking for a place close to the airport and this was perfect! The hotel was quiet, beds were comfortable, everything was clean and just a great place to relax and unwind after a hectic week. Would highly recommend.

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and very nice.

Stayed 1 night in Mar 2025

10/10 Excellent

Darci

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady that checked us in was super nice! We had everything we eeded. Many restaurants that were walkable. The hot tub was nice and warm.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Patti

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Mariah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Literally the greatest. We were only there for 12 hours but felt like paradise!
Stayed 1 night in Feb 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Early arrival they called us shortly after our arrival with a room so that was very accommodating
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Michelle

Travelled with partner
It was convenient to the ammenities
Stayed 2 nights in Oct 2024

4/10 Poor

Matthew

Stayed 1 night in Jan 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the rooms, staff and common areas. I did not like the fact the continental breakfast mentioned was non-existent. Only the paid breakfast was available. Next I appreciated the ev charging onsite, but the lack of upkeep and maintenance of them is very obvious, since two out of four tesla chargers actually worked and most of the charging cables were either unraveled on the ground or laying over another charger next to the one it belongs with. Hopefully this can be resolved in the future.
Stayed 1 night in Jan 2025

10/10 Excellent

Ann Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Impressed by the chef.

We checked in late, just before the kitchen closed at 10. I really needed something clean and fresh to eat and I was so impressed with the salmon, veggies and mashed potatoes.
Stayed 1 night in Jan 2025