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Comfort Suites Palestine

2.5 star property

Photo gallery for Comfort Suites Palestine

Lobby
Exterior
Desk, iron/ironing board, free cots/infant beds, rollaway beds
Spa
Free daily buffet breakfast

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
301 Willow Creek Pkwy, Palestine, TX, 75801
  • Place, Palestine Regional Medical Center
    ‪18 min walk‬
  • Place, Davey Dogwood Park
    ‪7 min drive‬
  • Place, Texas State Railroad: Palestine Depot
    ‪11 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, Multiple Beds, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, Multiple Beds, Accessible, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(61 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, Non Smoking

9.8 out of 10
Exceptional
(21 reviews)
  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About the area

Palestine

Located in Palestine, Comfort Suites Palestine is within a 10-minute drive of University of Texas at Tyler Palestine Campus and Green Park. .This hotel is 5.5 mi (8.9 km) from Davey Dogwood Park and 30 mi (48.3 km) from Texas State Railroad Rusk Depot.

What's nearby

  • Palestine Regional Medical Center - 18 min walk - 1.6 km
  • Redlands Hotel - 4 min drive - 4.1 km
  • Green Park - 6 min drive - 5.6 km
  • Davey Dogwood Park - 7 min drive - 8.9 km
  • Texas State Railroad: Palestine Depot - 11 min drive - 11.5 km

Getting around

  • Dallas-Fort Worth Intl. Airport (DFW) - 148 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Jucys Hamburger - ‬3 min drive
  • ‪Whataburger - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Smoothie King - ‬4 min drive

About this property

Comfort Suites Palestine

Comfort Suites Palestine offers 66 accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with sofa beds and desks. Guests can make use of the in-room refrigerators and microwaves.

This Palestine hotel provides complimentary wireless Internet access. Plasma televisions come with satellite channels. Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 66 guestrooms featuring refrigerators and plasma televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and microwaves, and housekeeping is provided daily.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a picnic area, and a banquet hall.
Grab a bite from the snack bar/deli serving guests of Comfort Suites Palestine. A complimentary buffet breakfast is served daily from 6 AM to 9 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6 AM and 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6 AM to 9 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 4:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.00 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning deposit: USD 150.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Hotel Palestine
Comfort Suites Palestine
Comfort Suites Hotel
Comfort Suites Palestine
Comfort Suites Hotel Palestine

Comfort Suites Palestine Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 632 out of 929 reviews
Rating 8 - Good. 205 out of 929 reviews
Rating 6 - Okay. 43 out of 929 reviews
Rating 4 - Poor. 23 out of 929 reviews
Rating 2 - Terrible. 26 out of 929 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Dec 2025

10/10 Excellent

Sabrena

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
The room was great as usual!! I always choose to stay here when I come. The staff is always great too.
Stayed 1 night in Dec 2025

10/10 Excellent

Vicki

Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Carlos

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and courteous staff
Stayed 1 night in Dec 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities
Clean, smelled great, quiet
Stayed 1 night in Dec 2025

8/10 Good

Lydia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in town for the Polar Express train ride. Our stay was enjoyable and comfortable. I would stay here again. The free breakfast was ok. The attendant who was serving the food items was very helpful, kind and courteous. The only con was the ac unit did not work properly. The staff did go to check on it and made sure it was running.
Stayed 1 night in Dec 2025

2/10 Terrible

Danielle

Stayed 1 night in Dec 2025

10/10 Excellent

Sydney

Stayed 1 night in Dec 2025

10/10 Excellent

Hannah

Stayed 1 night in Dec 2025

10/10 Excellent

MILAGROS

Liked: Cleanliness, amenities, property conditions & facilities
Very Friendly staff and very clean Roma. We Just stay one night flor Our Xmas Train Ride but is the 3er time we stay there and it’s always very clean. 💕.
Stayed 1 night in Dec 2025

10/10 Excellent

Marcos

Stayed 2 nights in Dec 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff (Misty), amenities
Stayed 1 night in Dec 2025

2/10 Terrible

Hannah

Travelled with family
Disliked: Cleanliness, staff & service, amenities
We booked 2 rooms at comfort suites through hotels.com. When we arrived the first receptionist we spoke to was very nice but could not find our second room. She asked another woman for assistance and she rudely informed me that they do not have another room and are fully booked. She informed me it is not the hotels fault that I shouldn’t have booked through a third party hotels.com. She said they are fully booked and there is nothing they can do about it. They did have a cancellation and called us to see if we wanted the room. We said yes but they would not honor the price that I had agreed to pay on hotels.com so we ended up having to spend more even tho we had confirmation we booked 2 rooms at a set price. Now our credit card is pending charges from 3 rooms. The stay was subpar and definitely not worth this headache. I highly recommend if you come to this town for the polar express book ANYWHERE ELSE.
Stayed 1 night in Dec 2025

4/10 Poor

Christie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
It used to be great, but now it’s gross. Staff said they were short on cleaning staff and they’re trying to make some changes.
Stayed 1 night in Nov 2025

10/10 Excellent

Joe

Stayed 1 night in Dec 2025

10/10 Excellent

Ramon

Stayed 1 night in Dec 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities
Room was very clean, breakfast was good and staff was great!!!
Stayed 1 night in Nov 2025

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities
Room great, beds wonderful. Megan at check in so welcoming and helpful
Stayed 1 night in Dec 2025

6/10 Okay

LaNita

Liked: Staff & service
This hotel was too expansive with no updates. $160 same as Hampton thats newly renovated
Stayed 1 night in Nov 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities
Seemed very clean and the person that checked me in was very nice.
Stayed 2 nights in Nov 2025

10/10 Excellent

Leslie

Staff was very friendly.
Stayed 1 night in Nov 2025

10/10 Excellent

Brett

Travelled with family
Liked: Cleanliness, staff & service, amenities
Was clean and quiet with amenities like a shuttle to go to and from the Train depot for their Polar Express experience.
Stayed 1 night in Nov 2025

10/10 Excellent

Taylor

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Was a great place to stay with small children! Felt like it was a safe area with lots to do nearby. Shuttle to the polar express was an awesome feature. My kids loved the indoor pool. BEST PART- complimentary glass of wine or beer mon-thurs from 5-8 😂 It was clean and house keeping came by everyday. The towel reviews are true - you get one per guest, no more unless you trade your old ones. My toddler did say “wow it’s so soft and fluffy” so at least he understands the hype. The pull out couch was perfect for my toddler (even though he ended up sleeping with me). Found out my pack and play broke an hour before bedtime for my baby, front desk got me a crib immediately. Crib was way nicer than the pack and play and safe sleep approved (also fit in the closet haha). Bring a crib sheet if you plan on using it though, the sheet they give you is way too big. Breakfast was good. I mean it’s hotel breakfast you can’t have high expectations. Only negative was someone was playing loud music late at night in our hall. Also smelt like marijuana that same night only. I didn’t report it cause I was alone with small children and didn’t wanna piss anyone off, but I’m confident the front desk would have handled it if I did. We haven’t gotten our $50 hold back yet but it’s a holiday weekend so that’s expected. No other unexpected charges. Definitely will come back next holiday season!
Stayed 2 nights in Nov 2025

10/10 Excellent

Steven

Stayed 1 night in Nov 2025

10/10 Excellent

Doug

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Our second bed had issues but the staff was very fast and courteous to fix the issue
Stayed 1 night in Nov 2025