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Hilton Jackson

3.5 star property

Photo gallery for Hilton Jackson

Room, 1 King Bed, Accessible, City View | City view
Lobby
Property entrance
Premium bedding, pillow-top beds, in-room safe, desk
Suite, 1 King Bed

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Pet-friendly

Explore the area

Map
1001 E County Line Rd, Jackson, MS, 39211
  • Mississippi Coliseum
    ‪10 min drive‬
  • Mississippi Trade Mart
    ‪10 min drive‬
  • Jackson State University
    ‪14 min drive‬
  • Jackson, MS (JAN-Evers Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living area

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Corner

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Corner

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, City View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Corner

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Corner

  • Sleeps 4
  • 2 Queen Beds

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About the area

Jackson

Located in Jackson, Hilton Jackson is within a 10-minute drive of Mississippi Crafts Center and Mississippi Trade Mart. .This hotel is 7.8 mi (12.6 km) from Mississippi Coliseum and 8.1 mi (13 km) from Mississippi Civil Rights Museum.

What's nearby

  • Mississippi Coliseum - 10 min drive - 14.0 km
  • Mississippi Trade Mart - 10 min drive - 14.0 km
  • Mississippi State Capitol - 11 min drive - 14.0 km
  • Jackson Convention Complex - 12 min drive - 16.1 km
  • Jackson State University - 14 min drive - 17.6 km

Getting around

  • Jackson Station - 11 min drive
  • Evers Intl. Airport (JAN) - 22 min drive

Restaurants

  • ‪Chick-fil-A - ‬7 min walk
  • ‪Raising Cane's Chicken Fingers - ‬7 min walk
  • ‪Taco Bell - ‬12 min walk
  • ‪Whataburger - ‬2 min walk
  • ‪Wendy's - ‬2 min walk

About this property

Hilton Jackson

Hotel with 2 restaurants, in the vicinity of Mississippi Crafts Center
Hilton Jackson offers 276 accommodations with MP3 docking stations and safes. Pillowtop beds feature premium bedding. 49-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Jackson hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 276 guestrooms featuring refrigerators and MP3 docking stations. Your pillowtop bed comes with premium bedding. 49-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, shopping on site, and wedding services.
Satisfy your appetite with Regional cuisine at Fitzgerald's, one of the hotel's 2 restaurants. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour front desk, and luggage storage. Planning an event in Jackson? This hotel has 19154 square feet (1779 square meters) of space consisting of a conference center and 17 meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Fitzgerald's - This bar specializes in Regional cuisine.
Drago's Seafood - This seafood restaurant specializes in seafood and serves lunch and dinner. Open select days.
Wellington’s - This restaurant specializes in American cuisine and serves breakfast and lunch. Open select days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 16.95 to 23.95 for adults and USD 11.95 to 23.95 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Drago's Seafood
  • Fitzgerald's
  • Wellington’s

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping

Family friendly

  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Housekeeping (on request)
  • Porter/bellhop
  • Wedding services

Business services

  • 17 meeting rooms
  • Conference centre (19,154 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Ceiling hoist
  • Handrails in stairways (91 centimetre high)
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Built in 1984
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 16.95 to 23.95 for adults, and USD 11.95 to 23.95 for children
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Hotel Jackson
Hilton Jackson
Jackson Hilton
Hilton Jackson Hotel Jackson
Jackson Hilton Hotel
Hilton Jackson Hotel
Hilton Jackson Hotel
Hilton Jackson Jackson
Hilton Jackson Hotel Jackson

Hilton Jackson Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 428 out of 1001 reviews
Rating 8 - Good. 225 out of 1001 reviews
Rating 6 - Okay. 155 out of 1001 reviews
Rating 4 - Poor. 97 out of 1001 reviews
Rating 2 - Terrible. 96 out of 1001 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

juso

Liked: Property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Patrick

Stayed 2 nights in Jan 2025

10/10 Excellent

Derrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sing all night

Love the hotel and karaoke night. Had a blast.
Stayed 1 night in Feb 2025

2/10 Terrible

Ronnie

Disliked: Staff & service
The room was terrible
Stayed 1 night in Jan 2025

8/10 Good

Reico

Stayed 1 night in Jan 2025

10/10 Excellent

Dallen

Stayed 3 nights in Jan 2025

10/10 Excellent

Lafrecia

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Antonee

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Erica

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s conveniently located right off the interstate. There’s plenty of options to shop, eat, get gas etc all within walking distance.
Stayed 1 night in Jan 2025

10/10 Excellent

Jenifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

SaMatha

Stayed 3 nights in Jan 2025

10/10 Excellent

SaMatha

Stayed 3 nights in Jan 2025

4/10 Poor

GUY

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
maybe a nice place back in the 60s but outdated and run down now slow internet no computers no usb ports breakfast only included if you pay for it upfront was told limited rooms available but only saw about 20 people while there will not stay again or recommend it for anyone
Stayed 1 night in Jan 2025

8/10 Good

BRIAN K, Brandon

Stayed 1 night in Dec 2024

10/10 Excellent

Marshall

Stayed 2 nights in Dec 2024

10/10 Excellent

Broam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was perfect until we got a knock at 8am checking to see if we was still there
Stayed 1 night in Dec 2024

10/10 Excellent

Diane, Oakland

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Have always enjoyed staying here. The rooms need more towels, soap, extra toilet paper, and shampoo/conditioner/body soap and lotion, and no blow dryer. Ours was lacking of most. We had only 2 towels in room, period. No soap. Luckily I took my own supplies of this and a blow dryer.
Stayed 1 night in Dec 2024

8/10 Good

Sharon

Liked: Staff & service, amenities
Hadn't been there in years, but overall stay was good. Staff was very professional and courteous. Will definitely stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

carvin

Travelled with family
Liked: Staff & service, property conditions & facilities
The service I got was great and loved how clean it was
Stayed 2 nights in Dec 2024

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay. Friendly service.
Stayed 1 night in Dec 2024

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities
Will stay again!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, quiet.
Stayed 1 night in Dec 2024

8/10 Good

Patricia

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I lived in the Jackson area for over 20 years and recently moved home to Louisiana. This was my first time back to visit my son. I had always wanted to see the Jackson Hilton; it was a real landmark to me. I as very excited to check in, but I was immediately disappointed. Staff was friendly and knowledgeable; however, from the lobby to the rooms, the whole place was dark and gloomy, with the ugliest carpet I have ever seen. The facilities were not maintained properly: lights were out, tv and refrigerators didn't work properly, fixtures and furnishings were old and worn. Parking was atrocious. The whole place could do with a good cleaning, refurbishing, and a good coat of paint and new wallpaper. And please get rid of the carpet. As far as the restaurant is concerned, the wait staff did the best they could but service was terrible because we had to wait 10-15 minutes to be waited on (the second morning; the first morning, they didn't even acknowledge our existence.) Management of this Hilton must be improved if you intend to remain an important landmark in Jackson.
Stayed 2 nights in Dec 2024

2/10 Terrible

Mackenzie

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was filthy with a lot of things broken and drains plugged. no internet rude front desk people who are absolutely no help if they even answer the phone or are anywhere near the front desk.
Stayed 1 night in Dec 2024

8/10 Good

Walter

Travelled with family
Liked: Cleanliness, staff & service
Staff was super nice! Location was great. Breakfast was great. Hotel itself though is in need of some renovations.
Stayed 1 night in Dec 2024