Hotel Baztán

3.0 star property

Room options

View all photos for Double Room (with extra bed)

Desk, free WiFi, bed sheets

Double Room (with extra bed)

  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

7.4 out of 10
Good
(8 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (with extra bed)

Desk, free WiFi, bed sheets

Double Room (with extra bed)

  • 24 sq m
  • Sleeps 3
  • 3 Twin Beds

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About the area

Baztan

Located in Baztan, Hotel Baztán is in the mountains, within a 5-minute drive of Museo de las Brujas and Cuevas de Las Brujas. .This family-friendly hotel is 6.3 mi (10.1 km) from Amaiur Castle and 8 mi (12.9 km) from EderBidea.

What's nearby

  • Museo de las Brujas - 4 min drive - 2.8 km
  • Cuevas de Las Brujas - 4 min drive - 2.8 km
  • Hendaye Beach - 50 min drive - 56.3 km
  • University of Navarra - 50 min drive - 51.9 km
  • Cote des Basques - 57 min drive - 57.2 km

Getting around

  • St-Etienne-de-Baigorry Station - 46 min drive
  • Pamplona (PNA) - 50 min drive

Restaurants

  • ‪Txokoto Ostatua - ‬3 min drive
  • ‪Bar Kastonea - ‬11 min drive
  • ‪Intza Taberna - ‬3 min drive
  • ‪Bar Karrika - ‬3 min drive
  • ‪Santxotena - ‬3 min drive

About this property

Hotel Baztán

Family-friendly hotel with 2 outdoor pools and a seasonal outdoor pool
Hotel Baztán offers 83 accommodations with fireplaces and hair dryers. Rooms open to balconies. Televisions come with digital channels. Bathrooms include bathtubs or showers and bidets.

This Baztan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Treat yourself to a stay in one of the 83 guestrooms, featuring fireplaces. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include phones and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and wedding services.
Enjoy a meal at Restaurante Garzain or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available for a fee.
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge.
Restaurante Garzain - This restaurant specializes in Regional cuisine.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee: EUR 8 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Restaurante Garzain

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Playground
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Fenced pool
  • Laundry facilities
  • Lifeguards on site
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 30-inch TV with digital channels

Food and drink

  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Fireplace
  • Heating
  • Phone

Policies

Check-in

Check-in time starts at noon
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between November 7 and March 20.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 25.0 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 8 per person
  • Rollaway bed fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from July to August
Pool access available from 11 AM to 8 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Baztán
Hotel Baztán Baztan
Hotel Baztán Hotel
Hotel Baztán Baztan
Hotel Baztán Hotel Baztan

Hotel Baztán Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 47 out of 175 reviews
Rating 8 - Good. 80 out of 175 reviews
Rating 6 - Okay. 30 out of 175 reviews
Rating 4 - Poor. 16 out of 175 reviews
Rating 2 - Terrible. 2 out of 175 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kannegiesser, Sant Vicent Dels Horts

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
All ok
Stayed 4 nights in Jun 2025

10/10 Excellent

Jorge Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden gem

Quiet, huge pool, excellent dinners
Stayed 3 nights in Jul 2023

4/10 Poor

Pilar

Stayed 1 night in Aug 2022

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

vacation

if you are staying in the summer month I wound not. they have NO ac and it's very hot at night and humid. there beds are hard and pillows are not comfortable.
Stayed 3 nights in Jul 2017

8/10 Good

Mr D, St Albans

Liked: Cleanliness, staff & service

Value, Good service, Nice Dinner

Hotel is good value for money and the staff were very helpful with numerous queries that come from 15 tired cyclists. The food at dinner was excellent quality and very good value, with a varied menu. Only shame was they could not provide dinner any earlier than a 9pm sit down. Breakfast was basic but plentiful. Pool was not in order which should have been mentioned before arrival. Did not bother us this time but would have been disappointed had we been with Children. Rooms were fairly basic but clean and everything worked as it should.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

joseph, delton Mi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel baztan

She's old,but clean and has something interesting to offer in as much the grounds,building structure and village of Elizando. The drive from Pamplona was dramatic and beautiful,well worth the time.The people,even with language barrier,i.e. can't understand each other.Somehow we were able to communicate.(what's that tell you about human nature). I want to go back and do it all over.

6/10 Okay

Susan, Hertfordshire

Hotel Baztan - long overdue refurbishment

Overall, we were disappointed with the hotel. We hadn't expected to be charged in advance of the stay. The receptionist was unfriendly to the point of rudeness, the hotel was in desparate need of refurbishment - especially the lift which could be heard working from our room - despite being it at the opposite end of the hotel to the lift. The room was clean but again, in need of refurbishment. The restaurant food was palatable and there was a good choice on the menu. There are lot of other hotels in Elizondo - next time, I'll look further.

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfecta la estancia y sobre todo el personal de 10
Stayed 1 night in Sep 2025

6/10 Okay

PASCAL

Liked: Staff & service
L'hébergement proposé ne correspond pas au photos
Stayed 1 night in Sep 2025

8/10 Good

Roland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très bien pour une nuit. Rien de particulier dans les environs. Personnel sympathique, essaye de se débrouiller à satisfaire le client malgré le problème de la langue.
Stayed 1 night in May 2025

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Vicente

Disliked: Room comfort

Hotel Baztan. Correcto

Hotel de 3 estrellas correcto. La cama podria haber sido mas còmoda.
Stayed 2 nights in Aug 2025

4/10 Poor

Guido

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Francisca

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel antiguo y necesitado de mejoras. No tiene aire en las habitaciones y son pequeñas. Eso sí, está en el centro del Valle, los empleados amables y tiene restaurante en el hotel y alrededores
Stayed 1 night in Aug 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities

Retour vacances

Nuitée retour de vacances hôtel propre un peu bruyant à 7h du matin du fait de l’enlèvement des poubelles ! Mais à part cela rien à dire personnel super sympathique mis à part à la réception personne pas très souriante !
Stayed 1 night in Aug 2025

10/10 Excellent

belkacem-guex

Stayed 1 night in Jul 2025

4/10 Poor

Pilar

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Lad instalaciones necesitan renovarse. Esta exactamente igual que hace 40 aňos.
Stayed 1 night in Jul 2025

8/10 Good

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon séjour

Bon séjour, belle vue sur les montagnes. Très bon petit déjeuner. Bon repas à la cafétéria personnel Très sympa.
Stayed 1 night in Jul 2025

4/10 Poor

Marta

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Necesita remodelar y màs comodidades en la habitación
Stayed 1 night in Jul 2025

4/10 Poor

MIKEL

Disliked: Cleanliness, staff & service

Calor y viejo

Sin aparcamiento, lleno. Y sin aire acondicionado !muchoooo calor!!!
Stayed 2 nights in Jun 2025

8/10 Good

Manuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

GUILLERMO

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fácil aparcamiento, muy cerca de Elizondo, gran piscina aunque aún no funcionaba. Buen desayuno y personal amable
Stayed 1 night in Jun 2025

8/10 Good

Lionel

Liked: Cleanliness, staff & service, room comfort
Hotel vieillissant mais très propre et tres bizn entretenu. Les chambres sous les toits sont jolies.
Stayed 1 night in May 2025