Meserret Palace Hotel

Photo gallery for Meserret Palace Hotel

Exterior
Breakfast buffet
Exclusive Suite, Non Smoking, City View
Front of property
Interior entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Laundry

Explore the area

View map
Hoca Pasa Ebusuud caddesi no 51 Fatih, Istanbul, 34112
  • Grand Bazaar
    ‪7 min walk‬
  • Blue Mosque
    ‪10 min walk‬
  • Hagia Sophia
    ‪12 min walk‬
  • Istanbul (IST)
    ‪40 min drive‬

Room options

Deluxe Triple Room

8.0 out of 10
Very good
(4 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

Standard Double Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 Double Bed

Exclusive Suite, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 Queen Bed and 3 Large Twin Beds

Deluxe Double or Twin Room

  • Sleeps 3
  • 2 Queen Beds OR 2 Twin Beds

Junior Suite

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

Similar properties

About the area

Istanbul

Located in Istanbul (Istanbul City Center), Meserret Palace Hotel is within a 10-minute walk of Grand Bazaar and Eminönü Square. .This hotel is 0.6 mi (1 km) from Hagia Sophia and 0.7 mi (1.2 km) from Topkapi Palace.

What's nearby

  • Grand Bazaar - 7 min walk - 0.6 km
  • Blue Mosque - 10 min walk - 0.9 km
  • Topkapi Palace - 10 min walk - 0.9 km
  • Hagia Sophia - 12 min walk - 1.0 km
  • Galata Tower - 18 min walk - 1.6 km

Getting around

  • Sirkeci Marmaray Station - 3 min walk
  • Sirkeci Station - 3 min walk
  • Istanbul Sabiha Gokcen Intl. Airport (SAW) - 68 min drive

Restaurants

  • ‪Espressolab - ‬1 min walk
  • Şehzade Erzurum Cağ Kebabı
  • ‪Dönerci Celal Usta - ‬1 min walk
  • ‪Cafe Sabor - ‬1 min walk
  • ‪Bitlisli - ‬1 min walk

About this property

Meserret Palace Hotel

Hotel with a restaurant, a short walk to Grand Bazaar
Meserret Palace Hotel offers 35 air-conditioned accommodations with minibars and safes. Each accommodation is individually decorated. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 35 individually decorated guestrooms, featuring minibars and LED televisions. Your memory foam bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Mingle with other guests at the complimentary reception, held daily.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services.
A complimentary manager's reception is offered each day.
Meserret Palace Hotel has a restaurant on site.
24-hour room service is available.

Languages

Arabic, English, German, Russian, Serbian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Street parking available

Food and drink

  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • Lift
  • Thin carpet in public areas

More

  • 1 building
  • 6 floors
  • Built in 1896
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Memory foam mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Individual decor
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 40 per pet (varies based on length of stay), plus a deposit of EUR 100 per stay
Welcoming dogs and cats only

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 40 per pet (varies based on length of stay)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 19774

Property is also known as

Meserret Palace Hotel Hotel
Meserret Palace Hotel Istanbul
Meserret Palace Hotel Hotel Istanbul

Meserret Palace Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 148 out of 229 reviews
Rating 8 - Good. 58 out of 229 reviews
Rating 6 - Okay. 13 out of 229 reviews
Rating 4 - Poor. 2 out of 229 reviews
Rating 2 - Terrible. 8 out of 229 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Abdul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, convenient location, easy access to transportation and shops
Stayed 4 nights in May 2025

10/10 Excellent

Melissa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, staffs are friendly and extremely helpful. Stayed at the Executive suite which has 2 rooms and spacious but the room with Queen bed doesn’t have a closet or any place to hang clothes. Suggest hotel to look into this. Mattress is firm and soooo comfortable which rested our bodies after long walks around the city. There was a sewer smell in the middle of the night on our return stay at suite #206 but not on our first stay with suite #106. The smell went away after 30 minutes. An old charm but updated facilities.
Stayed 1 night in May 2025

8/10 Good

Tina

Liked: Cleanliness, property conditions & facilities
I liked the location and cleanliness
Stayed 7 nights in Apr 2025

10/10 Excellent

Vilma

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb hotel

The place is near korcyki tram station. At the centre of shops and restaurants. Safe to go around even in the evening. HUMAY, the staff in reception is really helpful that makes our check in smooth. She guides us on how to get to places. The room is clean, super comfortable bed and pillows. Enough size for the 3 of us. Delicious breakfast which is included when I booked this hotel. All staff are polite and accomodating. They make sure that all our querries are answered. I will recommend this hotel to whoever is visiting Istanbul Turkey.
Stayed 4 nights in May 2025

8/10 Good

Lesley

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Friendly staff
Stayed 4 nights in May 2025

10/10 Excellent

Sergey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good cozy hotel
Stayed 4 nights in Apr 2025

8/10 Good

Juwon

Travelled with partner
Liked: Cleanliness, staff & service
Great location
Stayed 1 night in Apr 2025

10/10 Excellent

Mike

Stayed 2 nights in Apr 2025

2/10 Terrible

itziar

Travelled with group
Disliked: Cleanliness, staff & service
I booked transportation from airport to the hotel. It was a terible service, dirty van, smelly, shaggy....unproffessional driver.... I complaint and asked to speak to the manager.... they always said he wansnt available for 4 days... finally manager came to reception on day 4 of my stay, he didnt speak any language but Turkish (I offer to speak in 4 different languages but he said he spoke only Turkish.. he said it wasnt their responsability the transportation that they provided... they charged 70 euro and that you had to pay in the hotel, but didnt want to make discount. lthey locked me out of my room (disabled the card) until I paid because I said I wanted to talk to manager first....never been treated that bad in any hotel
Stayed 6 nights in Apr 2025

10/10 Excellent

Melissa MeeWoan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Mounir

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet hotel in a nice location even the reception staff were good
Stayed 5 nights in Apr 2025

8/10 Good

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location A/C didn’t work
Stayed 7 nights in Apr 2025

10/10 Excellent

Volodymyr

Liked: Cleanliness, staff & service, property conditions & facilities
Good location.
Stayed 1 night in Apr 2025

10/10 Excellent

Fernando Amado

Liked: Cleanliness, staff & service, property conditions & facilities
very convenient location
Stayed 1 night in Apr 2025

6/10 Okay

Nezha

Stayed 10 nights in Apr 2025

10/10 Excellent

Carla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Great service. Hotel staff was very helpful. I would come back
Stayed 7 nights in Mar 2025

10/10 Excellent

Bilyana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in the heart of beautiful Istanbul! The room is very beautiful. The breakfast is good. The staff is great! Thank you for the fantastic stay! When I come to Istanbul I will stay with you again!
Stayed 4 nights in Apr 2025

10/10 Excellent

Mohammed

Stayed 4 nights in Apr 2025

2/10 Terrible

Qodamah

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Mohammad, Joliet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with friendly staff and comfortable room. Location is great easy accessible with local supermarket at your doorstep if you need it! Breakfast could be better limited choice.
Stayed 6 nights in Apr 2025

2/10 Terrible

Joy Peck, Staunton

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
We were not given the room upgrade we had paid for and had a rude male at front desk who was argumentative and mocked us, even when we showed the room photos on Expedia vs room given. We were lied to multiple times by this employee, as well as female named Humaya who openly mocked guests. The location of hotel is walkable to the big sites, which was the one positive. The hotel decor is VERY outdated, the lights in hallways and staircase are off 24/7, which is security concern. Beds were rock hard and the breakfast buffet was inedible, not replenished and had food laid out from prior day for multiple days in row. We travel often and have never had an experience so negative at a hotel before. The front desk staff really tarnished our experience staying at this hotel and we would never recommend it to anyone. There are plenty of other hotels in the area that looked a lot better at the same price range.
Stayed 6 nights in Mar 2025

8/10 Good

Wijitha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were extremely helpful and nice. They were exceptional. Breakfast just ordinary and room was small hardly able to accomodate our two large bags. Toilet was clean even though the hotel is an old structure.
Stayed 2 nights in Mar 2025

8/10 Good

Wijitha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were excellent all around. Breakfast was just adequate. Rooms are small but toilet was clean.
Stayed 3 nights in Mar 2025

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Mar 2025