8/10 Good
Flora E, Old Toronto
Travelled with group
7 Apr 2025
Liked: Staff & service, amenities
The staff were attentive and helpful, and very transparent about costs for items including airport transfer and the differences between paying by card or cash. The location is excellent both for its proximity to the main square and also for being relatively quiet at night. We were there in the off-season and appreciated that they upgraded our friends to a suite and also gave us a nice room with no price difference. We didn't eat at the hotel, only because the area had so many dining options nearby. The only negative we experienced was a very slow draining sink (which the staff attempted to fix, but only partially successful) and an overheated room which was not controlled by the thermostat in the room. We had no complaints about the heating, as we were able to open a window when required. Would stay there again.
Flora E
Stayed 4 nights in Apr 2025