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Waldstaetterhof Swiss Quality Hotel

3.5 star property

Photo gallery for Waldstaetterhof Swiss Quality Hotel

Interior
1 bedroom, in-room safe, desk, free WiFi
Lobby sitting area
Interior
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Parking available
  • 24/7 front desk
  • Housekeeping

Explore the area

View map
Zentralstrasse 4, Lucerne, LU, 6004
  • Place, Chapel Bridge
    ‪3 min walk‬
  • Place, KKL Lucerne
    ‪3 min walk‬
  • Place, Lucerne Town Hall
    ‪5 min walk‬
  • Airport, Zürich (ZRH)
    ‪53 min drive‬

Room options

View all photos for Single Room, 1 Single Bed

1 bedroom, in-room safe, desk, free WiFi

Single Room, 1 Single Bed

9.8 out of 10
Exceptional
(11 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

1 bedroom, in-room safe, desk, free WiFi

Triple Room

10.0 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Comfort Single Room

1 bedroom, in-room safe, desk, free WiFi

Comfort Single Room

  • Sleeps 1

View all photos for Junior Suite

1 bedroom, in-room safe, desk, free WiFi

Junior Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Single Room Courtyard Side

1 bedroom, in-room safe, desk, free WiFi

Comfort Single Room Courtyard Side

9.4 out of 10
Exceptional
(3 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Double Room Courtyard Side

1 bedroom, in-room safe, desk, free WiFi

Comfort Double Room Courtyard Side

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Comfort Room

1 bedroom, in-room safe, desk, free WiFi

Comfort Room

  • Sleeps 2

View all photos for Premium Room

1 bedroom, in-room safe, desk, free WiFi

Premium Room

  • Sleeps 2

View all photos for Comfort Single Room Courtyard Side

1 bedroom, in-room safe, desk, free WiFi

Comfort Single Room Courtyard Side

  • Sleeps 1

View all photos for Comfort Room

1 bedroom, in-room safe, desk, free WiFi

Comfort Room

9.0 out of 10
Wonderful
(20 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Suite

1 bedroom, in-room safe, desk, free WiFi

Suite

8.6 out of 10
Excellent
(4 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Premium Room

1 bedroom, in-room safe, desk, free WiFi

Premium Room

7.6 out of 10
Good
(8 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Comfort Double Room Courtyard Side

1 bedroom, in-room safe, desk, free WiFi

Comfort Double Room Courtyard Side

  • Sleeps 2

View all photos for Suite

1 bedroom, in-room safe, desk, free WiFi

Suite

  • Sleeps 2

View all photos for Junior Suite

Flat-screen TV

Junior Suite

  • Sleeps 2

View all photos for Triple Room

1 bedroom, in-room safe, desk, free WiFi

Triple Room

  • Sleeps 3

Similar properties

Exterior
Hotel Monopol
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very good, 677 reviews
The price is AU$390
includes taxes & fees
24 Nov - 25 Nov
Hotel Monopol

About the area

Lucerne

A stay at Waldstaetterhof Swiss Quality Hotel places you in the heart of Lucerne, just a 5-minute walk from Chapel Bridge and within a 5-minute drive of Swiss Transportation Museum. .This hotel is 0.1 mi (0.2 km) from The Swiss Path and 0.1 mi (0.2 km) from Museum Sammlung Rosengart.

What's nearby

  • Chapel Bridge - 3 min walk - 0.3 km
  • KKL Lucerne - 3 min walk - 0.3 km
  • Lucerne Town Hall - 5 min walk - 0.4 km
  • Chateau Guetsch - 15 min walk - 1.2 km
  • Swiss Transportation Museum - 4 min drive - 2.8 km

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 2 min walk
  • Zurich Airport (ZRH) - 68 min drive

Restaurants

  • ‪JOE & THE JUICE - ‬5 min walk
  • ‪Heini - ‬4 min walk
  • ‪Tibits - ‬4 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪McDonald's - ‬2 min walk

About this property

Waldstaetterhof Swiss Quality Hotel

Lakefront hotel with a 24-hour front desk and a restaurant
Waldstaetterhof Swiss Quality Hotel offers 91 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary toiletries and fans. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 91 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Enjoy local and international cuisine at Gleis 1, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Gleis 1 - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Parking on site (CHF 40 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; CHF 25 for adults and CHF 25 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Gleis 1

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Lift
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Banquet hall
  • Built in 1898
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - September 2024
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Fan
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 15.00 per pet, per night

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 25 for adults and CHF 25 for children
  • Self parking fee: CHF 40 per day
  • Pet fee: CHF 15.00 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a fire extinguisher

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Hotel Waldstaetterhof
Waldstaetterhof
Waldstaetterhof Hotel
Waldstaetterhof Swiss Quality
Waldstaetterhof Swiss Quality Hotel
Waldstaetterhof Swiss Quality Hotel Lucerne
Waldstaetterhof Swiss Quality Lucerne
Waldstaetterhof Swiss Quality
Waldstaetterhof Swiss Quality Hotel Hotel
Waldstaetterhof Swiss Quality Hotel Lucerne
Waldstaetterhof Swiss Quality Hotel Hotel Lucerne

Reviews

Waldstaetterhof Swiss Quality Hotel Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 487 out of 1021 reviews
Rating 8 - Good. 409 out of 1021 reviews
Rating 6 - Okay. 84 out of 1021 reviews
Rating 4 - Poor. 30 out of 1021 reviews
Rating 2 - Terrible. 11 out of 1021 reviews

Reviews

10/10 Excellent

Michael

Stayed 2 nights in Jul 2025

10/10 Excellent

Orapim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Best experience! Super close to train station.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Monica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was professional and courteous. Check-in was quick and easy. Bed was comfortable. Room was clean. Good breakfast.
Stayed 1 night in Jul 2025

10/10 Excellent

Jolene, New York

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was right across the street from the tr
Stayed 2 nights in Jul 2025

10/10 Excellent

NIHARIKA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Vishnu

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The room looks good online in the pics. It’s a very plain, but clean room. The tv is a smart tv, so that’s a plus. Otherwise, there is no fridge and the room is just clean, not at all fancy, like I personally would expect from a $300 plus room/night. We missed the fact that there is no AC in the rooms. There is an oscillating fan that helps, and the window opens, but it doesn’t get cool by our standards. It was 23 degrees Celsius when we walked into the room and within 5 minutes, our bodies had raised the temperature up to 24.4 Celsius….thats 76 Fahrenheit. Luckily it rained and brought the temperature down outside and the room temp dropped to 22.3……72. I have never had a more uncomfortable pillow in my entire life. My wife’s pillow was fine, but sleeping without air conditioning and on top of a lumpy pillow was not ideal. The other issue that was annoying was a fluctuation in water temperature in the bathroom. While taking a shower, the temperature fluctuated about 40°. One minute it was fine as you had set it then it got much cooler and then extremely warm to the point of almost scalding. I thought maybe it was a Swiss thing during their showers. The hotel staff said it isn’t. Overall, paying over $300 for a room with no air, no fridge and water that isn’t steady is crazy, but hotels in Lucerne, and Switzerland in general are crazy.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sindy

Stayed 1 night in Jul 2025

10/10 Excellent

Elaine, Manchester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This room was pristine and modern with a safe with no extra charge.It was a small bedroom with a large t.v on the wall but we also had a seperate office room with 2 small arm chairs and a t.v also.The shower room was very modern and exceptionally clean. The hotel itself was very close to the busy train station and walkable in 5 minutes.Lovely breakfast area with a small buffet breakfast.Would reccomend this hotel.Remember to bring a swiss plug adapter bcos our european 2 pin plugs didnt fit into their funny shaped sockets!! We bought one at reception for 10 sf
Stayed 2 nights in Jul 2025

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Close to train station. Comfortable.
Stayed 3 nights in Jul 2025

6/10 Okay

Puneet

Travelled with family
Liked: Cleanliness, room comfort
It is not an upscale place. It has bare minimum IIt is NOT an upscale place. It has bare minimum IKEA furniture. Parking is very limited and expensive. Location is nice, but even the curtains in the room are translucent. Air conditioning does not work. No comforters in the room. Only bedsheets At best a three star
Stayed 1 night in Jul 2025

10/10 Excellent

Afshan, Luton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was very quick and easy. The receptionist greeted us with a smile and even apologised that it was raining in Lucerne. Good size room comfortable bed. Remember that Swiss plugs are different to a lot of EU countries. Thankfully we managed to pick one at London airport. Location was excellent right next to the train station. It’s a 5 minute walk to the Chapel bridge. It’s my birthday today and when I went to check out the gentleman at reception gave me a birthday card and a chocolate which was such a nice gesture. I recommend this hotel and will most definitely stay there again.
Stayed 1 night in Jul 2025

8/10 Good

Michael, Raleigh

Travelled with family
Liked: Cleanliness, property conditions & facilities
The hotel and suite were beautiful. The design was both modern and cozy The breakfast was amazing with every type of fruit imaginable. Would love to have access to coffee machine throughout the day. The staff was professional and helpful if asked, but lacked a concierge feel for assisting in guests stay in the area.
Stayed 2 nights in Jul 2025

4/10 Poor

Sundae

Disliked: Staff & service
Stayed 1 night in Jul 2025

8/10 Good

Victoria

Stayed 1 night in Jul 2025

8/10 Good

jungwon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Small shower booth
Stayed 2 nights in Jul 2025

10/10 Excellent

Wyatt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location at a great price compared to the rest of town. Very clean and safe area with plenty to do within a two minute walk.
Stayed 3 nights in Jun 2025

10/10 Excellent

Marilyn

Stayed 2 nights in Jun 2025

8/10 Good

Vijay, New Milford

Liked: Cleanliness, amenities, property conditions & facilities
Good facilities
Stayed 2 nights in Jun 2025

8/10 Good

Oscar E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and attention from all staff. Just as a honest review, rooms seems to be as good as the pictures but they are not. It is understandable that is the historic building layout that don’t permit doing something crazy but just be aware that rooms are small that it looks, specially bathroom (shower area). And pillos need improvement and provide better ones (orthopedic and supportive) and usually, should be at least 4 per each bed.
Stayed 1 night in May 2025

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal central location. Walkable everywhere. Staff friendly and helpful
Stayed 2 nights in Jun 2025

10/10 Excellent

MEOW PENG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Karin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel so close to the train station and in the middle of all the action.
Stayed 3 nights in May 2025

8/10 Good

Barry

19th century hotel, interior nicely improved to modern standards. Room was not large but fine for 2. We got “upgraded” to a quiet room on 2nd floor. This was a laughable upgrade. The window overlooked a light well that was illuminated all night. No window shade. Was lucky to have my blindfold.
Stayed 1 night in May 2025

10/10 Excellent

Douglas, Belize City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025