Holiday Inn Indianapolis Downtown by IHG

3.0 star property

Photo gallery for Holiday Inn Indianapolis Downtown by IHG

Bar (on property)
Business centre
Reception
Desk, blackout curtains, iron/ironing board, free WiFi
Indoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View map
515 S West St, Indianapolis, IN, 46225
  • Place, Lucas Oil Stadium
    ‪3 min walk‬
  • Place, Indiana Convention Center
    ‪9 min walk‬
  • Place, Gainbridge Fieldhouse
    ‪14 min walk‬
  • Airport, Indianapolis, IN (IND-Indianapolis Intl.)
    ‪16 min drive‬

Room options

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(55 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

8.8 out of 10
Excellent
(8 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communication Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(45 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

10.0 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Indianapolis

With a stay at Holiday Inn Indianapolis Downtown by IHG in Indianapolis (Downtown Indianapolis), you'll be a 4-minute walk from Lucas Oil Stadium and 10 minutes by foot from Indiana Convention Center. .This hotel is 1 mi (1.6 km) from Gainbridge Fieldhouse and 1.7 mi (2.8 km) from Indianapolis Zoo.

What's nearby

  • Lucas Oil Stadium - 3 min walk - 0.3 km
  • Victory Field - 8 min walk - 0.7 km
  • White River State Park - 9 min walk - 0.8 km
  • Indiana Convention Center - 9 min walk - 0.8 km
  • Gainbridge Fieldhouse - 14 min walk - 1.2 km

Getting around

  • Indianapolis Station - 10 min walk
  • Canal Station - 12 min drive
  • Indianapolis Intl. Airport (IND) - 15 min drive

Restaurants

  • ‪JW Marriott Lobby Lounge - ‬9 min walk
  • ‪Rye Bar - ‬11 min walk
  • ‪White Castle - ‬10 min walk
  • ‪Conner's Kitchen + Bar - ‬11 min walk
  • ‪High Velocity - ‬9 min walk

About this property

Holiday Inn Indianapolis Downtown by IHG

Hotel with an indoor pool, 4-minute walk to Lucas Oil Stadium
Holiday Inn Indianapolis Downtown by IHG offers 130 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 130 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Indianapolis? This hotel has 1173 square feet (109 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Holiday Inn Indianapolis Downtown by IHG has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Secured, covered parking on site (USD 25 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 7.95 to 18 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,173 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 7.95 to 18.00 per person
  • Covered self parking fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Indianapolis Downtown Hotel
Comfort Suites City Centre Hotel
Comfort Suites City Centre Hotel Indianapolis
Comfort Suites City Centre Indianapolis

Holiday Inn Indianapolis Downtown by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 454 out of 1002 reviews
Rating 8 - Good. 244 out of 1002 reviews
Rating 6 - Okay. 147 out of 1002 reviews
Rating 4 - Poor. 77 out of 1002 reviews
Rating 2 - Terrible. 80 out of 1002 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, amenities
Great service
Stayed 1 night in Nov 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Nov 2025

10/10 Excellent

Rose

Stayed 1 night in Nov 2025

6/10 Okay

Kathy

Stayed 1 night in Nov 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Nov 2025

8/10 Good

Barbara, South San Francisco

Stayed 2 nights in Nov 2025

6/10 Okay

fernando

Disliked: Cleanliness, property conditions & facilities
Staff in the front desk was very kind, the physcial hotel could use a lot of maintenance. The bathroom was not cleaned well ,could see pink spots around the bathtub, the walls are super thin so we could hear the room next door and the toilet had some issues with the plumbing. Do not reccomend , hope they perform some maintenance on this building.
Stayed 2 nights in Nov 2025

10/10 Excellent

Holly

Stayed 1 night in Oct 2025

6/10 Okay

Candace

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
It was ok. Staff was great. Great location. Beds were comfortable. Room was dated, which I had read from reviews, but also not very clean.
Stayed 1 night in Nov 2025

4/10 Poor

Sonya

Disliked: Cleanliness, staff & service, amenities
Room key did not work
Stayed 1 night in Nov 2025

4/10 Poor

Wayne

Business traveller
Disliked: Amenities
Paid for breakfast that was to start at 6am. Arrived 5-10 minutes early, no big deal. I grabbed a coffee and set down at a table. I could plainly hear someone in the kitchen yelling at someone else about being lazy! 6am came and passed, still the yelling continued. Gentleman brought out food to the warmers
Stayed 1 night in Nov 2025

10/10 Excellent

Nabil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

6/10 Okay

Brooke

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hot tub was filled in and the heated pool was like ice. Everything else was amazing.
Stayed 1 night in Nov 2025

8/10 Good

Rachel, Fort Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and comfortable room.
Stayed 1 night in Nov 2025

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes, everything was nice
Stayed 1 night in Nov 2025

6/10 Okay

Miranda

Travelled with family
Disliked: Cleanliness, staff & service
It was ok
Stayed 1 night in Oct 2025

10/10 Excellent

Dorothy

Stayed 2 nights in Oct 2025

8/10 Good

Thomas

Liked: Cleanliness
Okay
Stayed 4 nights in Oct 2025

10/10 Excellent

Jami

Liked: Cleanliness, staff & service, property conditions & facilities
Didnt have the breakfast but n looked likenit was wirth the price. Desk staff was very nice and fast.
Stayed 1 night in Oct 2025

6/10 Okay

Marianne

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Spacious and comfortable room/ suite. Bathroom amenities are mediocre quality product. Elevators are slow and dirty, and there’s not a true restaurant inside this hotel. Paid parking lot and spaces are limited with an agreement with an adjoining parking garage that allows you to park there at the same price which the hotel offers.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly. Even with the chaos of a colts game going on. They were focused and very prompt. The rooms are clean and roomy
Stayed 1 night in Oct 2025

8/10 Good

Paul

Stayed 2 nights in Oct 2025

8/10 Good

Allison

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The property was very clean. We liked it very much upon arrival. We did not get our two bedroom queen. We got a one bed. We also did not receive breakfast because they ran out. Also, upon checking out no one ever came to the desk so I had to write a note on my card saying we checked out.
Stayed 2 nights in Oct 2025

4/10 Poor

Ryan

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Breakfast ran out early the first day with cold cereal left and then no milk. Room keys stopped working frequently. They stated this was because of the stadium but even those who didn’t go there had problems. Overall the rooms are maintained ok but well out of date. I had to request extra towels even though I reserved the room and states how many were staying. Staffing seems minimal almost like they just maintained since leaner Covid days. They are doing their best but overwhelmed if more than one person needs something at any time.
Stayed 2 nights in Oct 2025

8/10 Good

Ievgen

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is not that fresh. But in general the hotel worth the price you pay
Stayed 8 nights in Oct 2025