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Sonesta Hotel Ibague

3.5 star property

Photo gallery for Sonesta Hotel Ibague

Outdoor pool
View from property
Free daily full breakfast
Reception
Superior Twin Room | View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Room service
  • Parking included
  • Gym

Explore the area

View map
Carrera 8 # 57-57 Centro comercial Acqua, Ibagué, Tolima, 730007
  • Place, La Estación Shopping Center Ibagué
    ‪8 min walk‬
  • Place, University of Ibagué
    ‪19 min walk‬
  • Place, La Kueva Escalada Bajo Techo
    ‪5 min drive‬
  • Airport, Ibague (IBE-Perales)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(18 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(14 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room Executive with Mountain Range View

Minibar, in-room safe, blackout curtains, iron/ironing board

Twin Room Executive with Mountain Range View

  • 31 sq m
  • Sleeps 3

View all photos for Double Room Executive with Mountain Range View

Minibar, in-room safe, blackout curtains, iron/ironing board

Double Room Executive with Mountain Range View

  • 31 sq m
  • Sleeps 2

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About the area

Ibagué

With a stay at Sonesta Hotel Ibague in Ibagué, you'll be within a 5-minute drive of La Estación Shopping Center Ibagué and University of Ibagué. .This hotel is 1.6 mi (2.6 km) from La Kueva Escalada Bajo Techo and 2.7 mi (4.3 km) from Manuel Murillo Toro Stadium.

What's nearby

  • La Estación Shopping Center Ibagué - 8 min walk - 0.7 km
  • University of Ibagué - 19 min walk - 1.7 km
  • La Kueva Escalada Bajo Techo - 5 min drive - 2.2 km
  • Manuel Murillo Toro Stadium - 9 min drive - 3.7 km
  • Combeima Canyon - 29 min drive - 9.4 km

Getting around

  • Ibague (IBE-Perales) - 19 min drive

Restaurants

  • ‪Bogota Beer Company - Bbc - ‬1 min walk
  • ‪Barzal Cafe - ‬2 min walk
  • ‪ENCANTO DEL MAR - ‬5 min walk
  • ‪Sky Rooftop - ‬2 min walk
  • ‪Tutto - ‬2 min walk

About this property

Sonesta Hotel Ibague

Hotel in Ibagué with free breakfast and a fitness center
Sonesta Hotel Ibague offers 91 accommodations with minibars and safes. 43-inch flat-screen televisions come with satellite channels.

Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. This Ibagué hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 91 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, designer toiletries, and hair dryers. Conveniences include phones, as well as safes and irons/ironing boards.
Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at SENDA, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served daily from 6:00 AM to 10 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
A complimentary full breakfast is served each morning between 6:00 AM and 10 AM.
SENDA - Onsite restaurant.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:00 AM to 10 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • SENDA

Things to do

  • Gym
  • Outdoor pool
  • Shopping centre

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
Due to maintenance, this property's pool, sauna, and spa close at 3 PM on Mondays.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Property is also known as

Sonesta Ibague
Sonesta Hotel Ibague Hotel
Sonesta Hotel Ibague Ibagué
Sonesta Hotel Ibague Hotel Ibagué

Reviews

Sonesta Hotel Ibague Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 389 out of 550 reviews
Rating 8 - Good. 109 out of 550 reviews
Rating 6 - Okay. 27 out of 550 reviews
Rating 4 - Poor. 11 out of 550 reviews
Rating 2 - Terrible. 14 out of 550 reviews

Reviews

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very friendly and helpful - the hotel is adjoining to a very nice mall with many nice stores and good coffee shops :) Their breakfast in the morning has an amazing selection of different options too!
Stayed 3 nights in Aug 2025

6/10 Okay

Andrés F.

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Ralph, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast and staff members were fantastic. Attention to detail. Very clean.
Stayed 7 nights in Aug 2025

6/10 Okay

ALFONSO QUESADA

Travelled with family
Liked: Cleanliness, staff & service
I have stayed at Sonesta Ibagué every time I come to town and it has always been my hotel of choice. Unfortunately, during this visit I noticed that the overall quality has declined compared to my past experiences. The breakfast buffet, in particular, did not meet the standards I was accustomed to on previous stays. The variety and quality could definitely be improved. In addition, the hotel overall no longer feels as well-maintained or polished as before. I’m not sure if this is due to ongoing remodeling, but it has impacted the guest experience. I truly hope the hotel can return to the high standards I have enjoyed in the past, as Sonesta Ibagué has always been a reliable and welcoming place to stay.
Stayed 4 nights in Aug 2025

6/10 Okay

Katherine

Travelled with family
Liked: Cleanliness, staff & service
I have stayed at Sonesta Ibagué every time I come to town and it has always been my hotel of choice. Unfortunately, during this visit I noticed that the overall quality has declined compared to my past experiences. The breakfast buffet, in particular, did not meet the standards I was accustomed to on previous stays. The variety and quality could definitely be improved. In addition, the hotel overall no longer feels as well-maintained or polished as before. I’m not sure if this is due to ongoing remodeling, but it has impacted the guest experience. I truly hope the hotel can return to the high standards I have enjoyed in the past, as Sonesta Ibagué has always been a reliable and welcoming place to stay.
Stayed 7 nights in Aug 2025

10/10 Excellent

Russell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Michael

Stayed 3 nights in May 2025

4/10 Poor

Julian Alejandro

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
First, I want to commend the team—your staff was wonderful, and the food exceeded expectations. However, I was disappointed to find that the property was undergoing repairs and construction during my stay, which resulted in the closure of the humid areas. This significantly impacted my experience, as I had been looking forward to using those amenities. Additionally, I attempted to cancel one night of my stay through Expedia due to a time-sensitive change in my plans. Unfortunately, I never received a clear update on the outcome of this request. Expedia stated they were unable to reach the hotel, which left me without a resolution.
Stayed 3 nights in Aug 2025

6/10 Okay

Juan

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Staff is great but should offer incentives due to lack of availability with basic amenities also entrance to lobby is very confusing
Stayed 1 night in Aug 2025

10/10 Excellent

Jesus Antonio

Stayed 2 nights in Jul 2025

10/10 Excellent

sahira

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Isabel

Stayed 1 night in Jul 2025

8/10 Good

Roger

Stayed 1 night in Jul 2025

10/10 Excellent

ANDRES

Stayed 4 nights in Jun 2025

8/10 Good

Miguel

Liked: Cleanliness, amenities, property conditions & facilities
Very polite staff , clean , close to many places , mall right next door so in a perfect location . Also staff is very helpful and friendly
Stayed 3 nights in Jun 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

6/10 Okay

Juan

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2025

10/10 Excellent

Carolina

Business traveller, Travelled with group
Liked: Amenities, property conditions & facilities
Staff was amazing! Clean rooms and comfy bed. Excellent service.
Stayed 7 nights in Jun 2025

10/10 Excellent

Jorge

Stayed 3 nights in Mar 2025

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All an awesome stay
Stayed 1 night in May 2025

10/10 Excellent

jose

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excelent service, best hotel in town.
Stayed 4 nights in May 2025

10/10 Excellent

Gerardo

Stayed 3 nights in May 2025

10/10 Excellent

Adda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Claudia

Stayed 4 nights in Apr 2025