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Sheraton Soma Bay Resort

5.0 star property

Photo gallery for Sheraton Soma Bay Resort

3 outdoor pools, pool umbrellas, pool loungers
Creator video - submitted by Hotel Critic
3 restaurants, breakfast, lunch, dinner served; international cuisine
Private beach, sun-loungers, beach umbrellas, beach towels
3 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
Soma Bay, Soma Bay
  • Place, Soma Splash Somabay
    ‪3 min walk‬
  • Place, beach near Marina Abu Soma
    ‪7 min walk‬
  • Place, Big Dayz Water Sport Center
    ‪56 min drive‬
  • Airport, Hurghada (HRG-Hurghada Intl.)
    ‪109 min drive‬

Room options

View all photos for Room, 2 Single Beds

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Room, 2 Single Beds

  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Partial Sea View

A hotel room with a bed, a desk, a chair, a sofa, a small table, and a balcony with a view of buildings.

Room, 1 King Bed, Partial Sea View

10.0 out of 10
Exceptional
(1 review)
  • Partial sea view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds, Partial Sea View

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Room, 2 Single Beds, Partial Sea View

10.0 out of 10
Exceptional
(1 review)
  • Partial sea view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Sea View

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Room, 1 King Bed, Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds, Sea View

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Room, 2 Single Beds, Sea View

8.8 out of 10
Excellent
(3 reviews)
  • Sea view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 Bedroom (Free Lunair bar access 10:00-18:00)

Junior Suite, 1 Bedroom (Free Lunair bar access 10:00-18:00)

Junior Suite, 1 Bedroom (Free Lunair bar access 10:00-18:00)

  • Partial sea view
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 Bedroom, Sea View (Free Lunair bar access 10:00-18:00)

Executive Suite, 1 Bedroom, Sea View (Free Lunair bar access 10:00-18:00) | Living room

Executive Suite, 1 Bedroom, Sea View (Free Lunair bar access 10:00-18:00)

  • Sea view
  • 73 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Suite, 1 Bedroom, Garden View (Free Lunair bar access 10:00-18:00)

Classic Suite, 1 Bedroom, Garden View (Free Lunair bar access 10:00-18:00)

Classic Suite, 1 Bedroom, Garden View (Free Lunair bar access 10:00-18:00)

  • Garden view
  • 79 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Senior Suite, 1 Bedroom, Sea View (Free Lunair bar access 10:00-18:00)

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Senior Suite, 1 Bedroom, Sea View (Free Lunair bar access 10:00-18:00)

  • Sea view
  • 79 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 Bedroom, Sea View (Free Lunair bar access 10:00-18:00)

Deluxe Suite, 1 Bedroom, Sea View (Free Lunair bar access 10:00-18:00)

Deluxe Suite, 1 Bedroom, Sea View (Free Lunair bar access 10:00-18:00)

  • Sea view
  • 85 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Suite, 2 Bedrooms, Private Pool (Free Lunair bar access 10:00-18:00)

Presidential Suite, 2 Bedrooms, Private Pool (Free Lunair bar access 10:00-18:00)

Presidential Suite, 2 Bedrooms, Private Pool (Free Lunair bar access 10:00-18:00)

  • Sea view
  • 160 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 Bedroom, Sea View

Deluxe Suite, 1 Bedroom, Sea View

Deluxe Suite, 1 Bedroom, Sea View

  • Sea view
  • 85 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Exterior
Kempinski Hotel Soma Bay
Soma Bay
  • Pool
  • Spa pool
  • Spa
  • Kids’ pool
4.7 out of 5, Exceptional, 314 reviews
The price is AU$317
includes taxes & fees
7 June - 8 June
Kempinski Hotel Soma Bay

About the area

Soma Bay

When you stay at Sheraton Soma Bay Resort in Soma Bay, you'll be next to a golf course, within a 5-minute walk of Red Sea and Soma Splash Somabay. .This beach resort is 15.3 mi (24.6 km) from Big Dayz Water Sport Center and 15.6 mi (25.1 km) from Makadi Water World.
View more Resorts in Soma BayOpens in a new window

What's nearby

  • Soma Splash Somabay - 3 min walk - 0.3 km
  • beach near Marina Abu Soma - 7 min walk - 0.6 km
  • Big Dayz Water Sport Center - 56 min drive - 26.3 km
  • beach near Soma Bay - 62 min drive - 25.5 km

Getting around

  • Hurghada Intl. Airport (HRG) - 58 min drive

Restaurants

  • ‪Sobar - ‬3 min drive
  • ‪Amwaj Beach Bar - ‬23 min drive
  • ‪Kharamana - ‬20 min drive
  • ‪Amwaj Lobby - ‬22 min drive
  • ‪Restorant View - ‬22 min drive

About this property

Sheraton Soma Bay Resort

Sheraton Soma Bay Resort offers 326 accommodations, which are accessible via exterior corridors and feature minibars and safes. Accommodations offer separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

This Soma Bay resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

A private beach, 3 outdoor tennis courts, a 24-hour health club, and a complimentary water park with waterslides are featured at the resort. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology.
Make yourself at home in one of the 326 guestrooms featuring minibars and LCD televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and bidets.
Treat yourself with massages, body treatments, and facials. After dipping into one of the 3 outdoor pools, you can spend some time at the private beach. Additional features at this Art Deco resort include complimentary wireless internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the complimentary area shuttle.
Grab a bite at L'Emporio Ristorante, one of the resort's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge, the beach bar, or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and express check-out. Planning an event in Soma Bay? This resort has 656 square feet (61 square meters) of space consisting of a conference center and 4 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
L'Emporio Ristorante - This restaurant serves dinner only.
L'Abydos Brasserie - This restaurant specializes in international cuisine and serves breakfast and dinner. Open daily.
Sea View Restaurant - This restaurant specializes in international cuisine and serves lunch only. Open daily.
Sea Food Restaurant - This restaurant specializes in seafood and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Sheraton Soma Bay Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet meals, snacks, and select beverages included

In-room minibar (all beverages included)

Dining availability limited at one or more venues

Gourmet or à la carte dining limited to 1 meal per stay

Land activities

Fitness facilities

Soccer

Volleyball

Kids club

Lessons/classes/games

Aerobics

Dancing

Yoga

Entertainment

Onsite entertainment and activities

Access to onsite nightclubs

Onsite live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free secured, covered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 10 to 15 per person
  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • L'Abydos Brasserie
  • L'Emporio Ristorante
  • Sea Food Restaurant
  • Sea View Restaurant

Things to do

  • 18-hole adjacent golf course
  • 24-hour health club
  • 3 outdoor pools
  • 3 outdoor tennis courts
  • Beach volleyball
  • Bicycles
  • Boat and paddles
  • Boat tours
  • Canoeing
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Kayaking
  • Library
  • Mini golf
  • Motor boating
  • Pedal boat
  • Personal motorised watercraft
  • Playground
  • Pro golf shop
  • Racquetball/squash
  • Sail boat
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Stereo
  • Surf lessons
  • Surfing/bodyboarding
  • Tennis lessons
  • TV in common areas
  • Water skiing
  • Water sports equipment
  • Waterslide
  • Windsurfing

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station
  • Conference centre (656 square foot of space)
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In the mountains
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1999
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Mosquito nets
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (December 24) Gala Dinner per adult: USD 80.00
  • Christmas Eve (December 24) Gala Dinner per child: USD 40.00 (from 6 to 11 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: USD 160
  • New Year's Eve (December 31) Gala Dinner per child: USD 90.00 (from 6 to 11 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 10 to 15 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Sheraton Resort Soma Bay

Sheraton Soma Bay

Sheraton Soma Bay Resort

Soma Bay Resort

Soma Bay Sheraton

Sheraton Soma Bay Hotel Soma Bay

Sheraton Soma Resort Soma

Sheraton Soma Bay Resort Resort

Sheraton Soma Bay Resort Soma Bay

Sheraton Soma Bay Resort Resort Soma Bay

Sheraton Soma Bay Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 130 out of 229 reviews
Rating 8 - Good. 68 out of 229 reviews
Rating 6 - Okay. 20 out of 229 reviews
Rating 4 - Poor. 7 out of 229 reviews
Rating 2 - Terrible. 4 out of 229 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

ahmed, doha

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff and great customer service
Stayed 1 night in Feb 2026

10/10 Excellent

Annabel

Liked: Cleanliness, amenities, property conditions & facilities
Clean, newly refurbished
Stayed 2 nights in Dec 2025

10/10 Excellent

Arkan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
‎
Stayed 7 nights in Oct 2025

10/10 Excellent

Mohamed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing especially Abd El Hamid from housekeeping and Abd El Baset ( one of the chefs; he had Falafel prepared especially for me At breakfast), beach staff were brilliant. All staff were professional, friendly, helpful, smiley. Sea water was stunning, I had a sailing catamaran course with Mohamed Shaaban who was a genius. Thank you to all the staff and will definitely go back.
Stayed 3 nights in Aug 2025

10/10 Excellent

Micheal

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice food, nice service. Just a bit over priced.
Stayed 2 nights in May 2025

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 4 nights in Mar 2025

10/10 Excellent

mirvet

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great. Beach & pool access. Great dining options, etc.
Stayed 2 nights in Mar 2025

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice resort near snorkeling deck

Resort is at a very nice location, near the snorkeling deck. Friendly stuff willing to help. Property is under renovation and also a mile away from marina shopping area. The suite is spacious and well furnished.
Stayed 4 nights in Dec 2024

10/10 Excellent

Amanda Elizabeth

Travelled with family
Liked: Amenities
This is the second time I have bed. Here. We love it. Although there are massive renovations this did not spoil our stay, and when they are finished it will be outstanding. All staff are superb and welcoming, nothing is too much trouble.
Stayed 7 nights in Dec 2024

8/10 Good

stephen john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is undergoing substantial renovations - we changed to a redone room after day 1 which was a great improvement. The setting is excellent - we've stayed a number of times before
Stayed 7 nights in Nov 2024

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay :)
Stayed 7 nights in Aug 2024

10/10 Excellent

JOHN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely it is one of our best vacation spot from many places we visited. No humidity, no mosquitoes, good service and good food. Staff was very friendly, helpful and trying to please in every turn. The beach is clean and sandy. The sea is slightly cool (it was early April) when you enter but very nice afterwards. The weather was between 76 -82 around the clock! Some areas of the building are showing their ages. But still well maintained. The food was plenty and very tasty. Attention to details was very noticeable. How can you beat such a place 🙏🐟👋🥰 We are planning to come again for sure!👍👍👍👍🙏🙏❤️❤️❤️
Stayed 8 nights in Mar 2024

8/10 Good

Shujaatali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had one full day no hot water. No one came even after repeated calls. Yaseer in dinning supervisor was great.
Stayed 4 nights in Jan 2024

10/10 Excellent

Amanda Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2023

10/10 Excellent

Mohamed

Travelled with family
Excellent service at the reception, room, amenities including the restaurants and the beach.
Stayed 11 nights in Nov 2023

10/10 Excellent

Mona

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Shereen

Travelled with family
Stayed 3 nights in Jun 2023

10/10 Excellent

Hala

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

8/10 Good

Sharif

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

8/10 Good

Nadia

Liked: Cleanliness, staff & service
Breakfast was great , beach is wonderful,
Stayed 4 nights in Apr 2023

6/10 Okay

Leon

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 7 nights in Apr 2023

8/10 Good

Hossam

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The setting is magical. The hotel looks tired and needs refreshing. Management staff and housekeeping were excellent Restaurants staff, especially at breakfast, were not so good. They are under the impression that good service is being obsequious when they are actually ineffective.
Stayed 1 night in Apr 2023

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in Sheraton Soma Bay 6 years ago and I was not impressed with the food and buffet. But this time its a totally different story. The buffet was fantastic and the service was amazing . Special thanks to the room attended Mohamed . Special thank you for Yasser "restaurants manager" he answered my questions . And most importantly to assistant Manager Monssef , he was very accommodating in all our requests. Mr. Monssef went over and above and made us feel welcomed .

10/10 Excellent

Jesse

Stayed 3 nights in Dec 2022