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The Retreat at Sisal

2.0 star property

Photo gallery for The Retreat at Sisal

Balcony view
Pillow-top beds, blackout curtains, free WiFi, bed sheets
Terrace/patio
Pillow-top beds, blackout curtains, free WiFi, bed sheets
Front of property

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View map
Street #21, Hunucmá, YUC, 97356
  • Place, Mérida Cathedral
  • Place, La Isla Mérida Cabo Norte
  • Place, Sisal Pier
    ‪3 min drive‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪82 min drive‬

Room options

View all photos for Harmony Suite #2

Pillow-top beds, blackout curtains, free WiFi, bed sheets

Harmony Suite #2

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Sanctuary Suite #4

Pillow-top beds, blackout curtains, free WiFi, bed sheets

Sanctuary Suite #4

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Breeze Suite #3

Pillow-top beds, blackout curtains, free WiFi, bed sheets

Breeze Suite #3

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Serenity Suite #1

Pillow-top beds, blackout curtains, free WiFi, bed sheets

Serenity Suite #1

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Restaurant
Hotel Casona de Sisal
  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.4 out of 5, Excellent, 8 reviews
Hotel Casona de Sisal

About the area

Hunucmá

Located in Hunucmá (Sisal), The Retreat at Sisal is within a 5-minute drive of Fort Santiago and Charcas de Sisal Viewpoint. .This hotel is 1.1 mi (1.7 km) from Sisal Pier.

What's nearby

  • Fort Santiago - 2 min drive - 1.8 km
  • Sisal Pier - 3 min drive - 1.8 km

Getting around

  • Mérida International Airport (MID) - 67 min drive

Restaurants

  • ‪Club De Playa El Palmar Sisal - ‬13 min walk
  • ‪Restaurante "La Palapa de Soco - ‬20 min walk
  • ‪Restaurante "Juanita - ‬20 min walk
  • ‪Restaurante "Dianesly - ‬20 min walk
  • ‪K Lu’um - ‬19 min walk

About this property

The Retreat at Sisal

Hotel with free parking, near Sisal Pier
The Retreat at Sisal offers 4 air-conditioned accommodations with hair dryers and blackout drapes/curtains. Beds feature pillowtop mattresses. Kitchenettes offer full-sized refrigerators/freezers, stovetops, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). 55-inch Smart televisions come with digital channels.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 4 air-conditioned rooms featuring kitchenettes with full-sized refrigerators/freezers and stovetops. Your room comes with a pillowtop bed. 55-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected.
Enjoy the recreation opportunities such as an outdoor pool or make use of other amenities including complimentary wireless internet access.
Featured amenities include express check-out and laundry facilities. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Outdoor pool

Family friendly

  • Dining table
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Virtual front desk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • At least 80% lighting from LEDs
  • Locally-owned and organised tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Cookware, dishware, and utensils
  • Dining table
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Separate dining area

More

  • Air conditioning
  • LED lighting

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

The Retreat at Sisal Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 3 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

10/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Mari-Anne, Lawrenceville

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent communications.
Stayed 2 nights in Feb 2026

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property, don’t hesitate to book here. Don’t be discouraged by the last 300 ft of the road. You will be amazed by the property. Mary and Pamela are excellent hostes
Stayed 1 night in Jan 2026

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, amenities
El depa incluye un cuarto, sala y bañoen excelentes condiciones y muy limpio
Stayed 2 nights in Dec 2025

10/10 Excellent

Elizabth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay! Quick and attentive responses to all my questions. I was able to completely disconnect, relax away from the noise, and truly unwind. The place was very clean, and I slept better than I have in a long time. I will definitely be coming back soon!
Stayed 1 night in Dec 2025