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The Whitehall Houston

4.0 star property

Photo gallery for The Whitehall Houston

City view from property
Cocktail bar
Interior
Lobby sitting area
Outdoor pool, pool umbrellas, pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Bar
  • Room service

Explore the area

View map
1700 Smith St, Houston, TX, 77002
  • Place, Toyota Center
    ‪13 min walk‬
  • Place, Daikin Park
    ‪20 min walk‬
  • Place, George R. Brown Convention Center
    ‪2 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(53 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Executive Room, 1 King Bed

8.8 out of 10
Excellent
(25 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Accessible

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Double Room, Accessible

8.4 out of 10
Very good
(14 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Double Room, 2 Double Beds

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Executive Double Room, 2 Double Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Double Room, 2 Double Beds

9.2 out of 10
Wonderful
(38 reviews)
  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Double Room

8.8 out of 10
Excellent
(5 reviews)
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

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Lobby

Club Quarters Hotel Downtown, Houston

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very good, 3,716 reviews
The price is AU$188
includes taxes & fees
28 Sept - 29 Sept
Club Quarters Hotel Downtown, Houston

About the area

Houston

A stay at The Whitehall Houston places you in the heart of Houston, within a 5-minute drive of Toyota Center and Downtown Aquarium. .This hotel is 1.5 mi (2.3 km) from Daikin Park and 1.9 mi (3.1 km) from George R. Brown Convention Center.

What's nearby

  • Toyota Center - 13 min walk - 1.2 km
  • Downtown Aquarium - 17 min walk - 1.4 km
  • Daikin Park - 20 min walk - 1.7 km
  • George R. Brown Convention Center - 2 min drive - 1.5 km
  • Rice University - 7 min drive - 6.7 km

Getting around

  • Houston Station - 6 min drive
  • Downtown Transit Center Station - 7 min walk
  • George Bush Intercontinental Airport (IAH) - 24 min drive

Restaurants

  • ‪Benihana - ‬6 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪NUA Thai - ‬5 min walk
  • ‪Thirteen - ‬5 min walk
  • ‪Gyu-Kaku Japanese BBQ - ‬5 min walk

About this property

The Whitehall Houston

Hotel with free local shuttle, near Toyota Center
The Whitehall Houston offers 259 accommodations with safes and complimentary weekday newspapers. Tempur-Pedic beds feature premium bedding. Premium cable television is provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 259 guestrooms. Your Tempur-Pedic bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 1.0 mi.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Event facilities at this hotel consist of a conference center and meeting rooms.
Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
The Whitehall Houston has a restaurant on site.
Part & Parcel - Onsite cocktail bar. Open daily.
Buffalo Bayou Coffee - This coffee shop serves lunch only. Open daily.
Room service (during limited hours) is available.

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 50 lbs per pet
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 15 per person
  • Valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Houston Downtown
Whitehall Houston Hotel
Houston Downtown Crowne Plaza
Crowne Plaza Houston Downtown Hotel Houston
Whitehall Hotel Houston
Whitehall Houston
The Whitehall Houston Hotel
The Whitehall Houston Houston
The Whitehall Houston Hotel Houston

The Whitehall Houston Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1064 out of 1756 reviews
Rating 8 - Good. 320 out of 1756 reviews
Rating 6 - Okay. 182 out of 1756 reviews
Rating 4 - Poor. 84 out of 1756 reviews
Rating 2 - Terrible. 106 out of 1756 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

ALFREDO

Stayed 1 night in May 2025

8/10 Good

Alonso

Business traveller
Liked: Cleanliness, amenities
It was kinda shabby, outlets didn’t work, bad wifi and the ac leaked. Staff were really nice
Stayed 1 night in Jun 2025

10/10 Excellent

brydie

Liked: Amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Cristian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Eloy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Cheryl

Stayed 1 night in Jun 2025

10/10 Excellent

keith

Liked: Cleanliness, staff & service, property conditions & facilities
Which one is that it's a great staff?Beautiful city easy to get around
Stayed 2 nights in Jun 2025

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

4/10 Poor

Venkatesh

Cost
Stayed 2 nights in Feb 2025

10/10 Excellent

Shelly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Omg I loved my stay will Definitely be my go to when I stay in Houston
Stayed 3 nights in Jun 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Ashley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. Would definitely stay again!
Stayed 2 nights in Jun 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Alexis

Stayed 1 night in Jun 2025

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was a wonderful experience and we received complimentary drink vouchers.
Stayed 1 night in Jun 2025

10/10 Excellent

Eloy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel assistant management was great. Also staff greeted us when we got there and remembered me an my wifes name. First time staying here. An food was great too.
Stayed 3 nights in Jun 2025

10/10 Excellent

Rachel

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and location
Stayed 3 nights in Jun 2025

8/10 Good

Courtney, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Angel, San Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Jun 2025

4/10 Poor

Terry

Travelled with family
False advertising, says (2) Queen Beds but they are clearly Full Beds. Shower barely worked. Furniture looks like it came from a yard sale. Overnight front desk worker had a terrible attitude. Only parking option is valet service for $50 per night, valet guys seemed annoyed because we kept coming & going. We had a great weekend but the Hotel experience was by far the worst part.
Stayed 3 nights in Jun 2025

8/10 Good

Jon

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Friendly, accommodating staff and efficient parking attendants. The property is somewhat dated but perfectly comfortable. Good queen bed, excellent breakfast, and attentive service. A great value for the price.
Stayed 1 night in Apr 2025

10/10 Excellent

Chrissy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was SO NICE and helpful!
Stayed 2 nights in Jun 2025

2/10 Terrible

Savanah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a luxury hotel

I dislike complaining but it was one thing after another. -checked in rooms are old, ran down, and falling apart. Front desk says that’s bc it’s a historic building. Historic and maintained are totally different. Wallpaper peeling off, cracked floors, dirty light switches, dirty cups in room, hair in room. The lobby is nice and updated but thats just for appeal. Went to get ice no ice, went to another floor no ice, called front desk no answer, went to front desk and they told me I was wrong and that there is ice and questioned if I called. I wasn’t going to defended myself and asked please direct me to the ice. Found it on 4th floor. Morning time came, I went to day park $20 bc I’m not overnighting $45. They told me I couldn’t get my car and if I left it would be another $20. I assumed day park was for day and I could go and come. For meeting and food. That was very disappointing and seems like they are pinched for money everywhere instead of having a luxury standard. I then went to restaurant and they told me for my breakfast thats included with room that I needed a voucher. I didn’t see a voucher so I went to room to double check. Nothing. They failed to give me vouchers at check in. Went to front desk and same guy who check me in questioned me and said i didn’t give them to you, you don’t have them. No sir. He finally gave them to me. I went back to restaurant.Waiter behind bar is gossiping about news and such as they have a line and breakfast ends soon. Il
Stayed 2 nights in Jun 2025

6/10 Okay

daniel

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Did not meet up to the expectations. Rooms were mediocre.
Stayed 2 nights in Jun 2025

10/10 Excellent

Evelyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025