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The Westin Houston, Memorial City

4.0 star property

Photo gallery for The Westin Houston, Memorial City

Outdoor pool, open 6:00 AM to 11:00 PM, pool loungers
Outdoor pool, open 6:00 AM to 11:00 PM, pool loungers
Lounge
Meeting facility
Lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
945 Gessner Rd, Houston, TX, 77024
  • Place, Memorial City Mall
    ‪1 min walk‬
  • Place, Memorial Hermann Memorial City Medical Center
    ‪2 min walk‬
  • Place, CityCentre
    ‪18 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪31 min drive‬

Room options

View all photos for Traditional Room, 2 Queen Beds

1 bedroom, premium bedding, minibar, in-room safe

Traditional Room, 2 Queen Beds

9.6 out of 10
Exceptional
(17 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Traditional Room, 1 King Bed

9.4 out of 10
Exceptional
(24 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, premium bedding, minibar, in-room safe

Room, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 81 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Balcony (SW-M)

1 bedroom, premium bedding, minibar, in-room safe

Executive Suite, 1 King Bed, Balcony (SW-M)

  • 81 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms, Balcony, City View (SW-M)

1 bedroom, premium bedding, minibar, in-room safe

Presidential Suite, 2 Bedrooms, Balcony, City View (SW-M)

  • 149 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Apartment, 1 Bedroom, Balcony (SW-M)

1 bedroom, premium bedding, minibar, in-room safe

Apartment, 1 Bedroom, Balcony (SW-M)

  • 84 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms, Balcony (SW-M)

1 bedroom, premium bedding, minibar, in-room safe

Apartment, 2 Bedrooms, Balcony (SW-M)

  • 149 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Apartment, 1 Bedroom, Balcony (SW-M)

1 bedroom, premium bedding, minibar, in-room safe

Apartment, 1 Bedroom, Balcony (SW-M)

  • 84 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, premium bedding, minibar, in-room safe

Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

9.0 out of 10
Wonderful
(2 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 81 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, premium bedding, minibar, in-room safe

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

1 bedroom, premium bedding, minibar, in-room safe

Suite, 2 Bedrooms

  • Sleeps 7
  • 2 Double Beds

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About the area

Houston

Located in Houston (Memorial), The Westin Houston, Memorial City is steps from Memorial City Mall and a 3-minute drive from CityCentre. .This hotel is 12.7 mi (20.4 km) from Daikin Park and 13.2 mi (21.2 km) from Toyota Center.

What's nearby

  • Memorial City Mall - 1 min walk - 0.1 km
  • Memorial Hermann Memorial City Medical Center - 2 min walk - 0.2 km
  • CityCentre - 18 min walk - 1.6 km
  • Houston Community College - Energy Corridor - 2 min drive - 1.9 km
  • Town and Country Village - 2 min drive - 3.0 km

Getting around

  • Houston Station - 19 min drive
  • Houston William Hobby Airport (HOU) - 46 min drive

Restaurants

  • ‪Sarku Japan - ‬11 min walk
  • ‪The Cheesecake Factory - ‬3 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Kirby Ice House Memorial - ‬7 min walk
  • ‪Haywire - ‬2 min walk

About this property

The Westin Houston, Memorial City

Hotel with an outdoor pool, steps from Memorial City Mall
The Westin Houston, Memorial City offers 289 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 37-inch LCD televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, and hair dryers.

This Houston hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 289 air-conditioned rooms featuring refrigerators and LCD televisions. Cable programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy a range of recreational amenities, including an outdoor pool, a hot tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy Mediterranean cuisine at O-24 Grille, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Continental breakfasts are served on weekdays from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Houston? This hotel has 32223 square feet (2994 square meters) of space consisting of conference space and 17 meeting rooms. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge between 6:30 AM and 11:00 AM on weekdays.
O-24 Grille - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
024 Lounge - This bar serves light fare only. Happy hour is offered. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (USD 30 per day; includes in/out privileges)
  • Valet parking on site (USD 40 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 4 to 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 024 Lounge
  • O-24 Grille

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 17 meeting rooms
  • 24-hour business centre
  • 32,223 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 22 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2011
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25 per stay
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 0.82 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 4 to 19 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per day (rates may vary)
  • Covered self parking fee: USD 30 per day (in/out privileges)
  • Valet parking fee: USD 40 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property charges a USD 5 fee for package deliveries received under 10 pounds and USD 10 for packages 10 pounds or more. The property cannot be held responsible for lost or damaged goods.

We should mention

Pool access available from 6:00 AM to 11:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Memorial Westin
Westin Houston Memorial City
Westin Memorial
Westin Memorial Hotel
Westin Memorial Hotel Houston City
The Westin Houston Memorial City Hotel Houston
Westin Houston Memorial City Hotel
The Westin Houston Memorial City
The Westin Houston Memorial City
The Westin Houston, Memorial City Hotel
The Westin Houston, Memorial City Houston
The Westin Houston, Memorial City Hotel Houston

The Westin Houston, Memorial City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 640 out of 918 reviews
Rating 8 - Good. 169 out of 918 reviews
Rating 6 - Okay. 59 out of 918 reviews
Rating 4 - Poor. 25 out of 918 reviews
Rating 2 - Terrible. 25 out of 918 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

David H, Mount Pleasant

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was easy!
Stayed 2 nights in Sep 2025

10/10 Excellent

Dawn

Stayed 2 nights in Sep 2025

10/10 Excellent

Andrea

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at the Westin Memorial City twice now, and each visit has been excellent. The hotel is spotless, and the staff are genuinely kind, professional, and always helpful. The location is perfect—attached to the Memorial City Mall with plenty of restaurants, shops, and entertainment just steps away. The pool is a highlight: quiet, clean, and set on the rooftop with relaxing skyline views of the city. The beds and pillows are always plush and incredibly comfortable, making for a great night’s sleep. It’s a wonderful place for both adults and kids to enjoy. My family loves staying here, and we’ll continue booking at the Westin Memorial City whenever we’re in Houston. Highly recommended!
Stayed 1 night in Sep 2025

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Marc

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay... Super Friendly Staff!

Stayed 3 nights in Aug 2025

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

TASHEIRA

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

daniella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious rooms, polite staff and in a central location . A shopping center right opposite which is great for visitors.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jia, SAN ANTONIO

Stayed 2 nights in Jul 2025

10/10 Excellent

Nichelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Courtney

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Overall the property was amazing. The only issue was lack of amenities over the weekend. The bar and restaurant closed at 10 pm
Stayed 1 night in Jun 2025

6/10 Okay

Abraham

Travelled with pets, Travelled with partner
Liked: Staff & service, amenities
This is definitely not a 4-star hotel in its current state. The staff was exceptional, however, the rooms are dated and it’s clear they need renovation/ improvements. When we checked into our room, the first thing we noticed was the room had a horrible stench. We couldn’t find out where it was coming from. We ended up getting switched rooms three different times, but the smell still seemed to linger from only inside the rooms. The sheets were clearly old, and didn’t smell clean and weren’t comfortable at all. Our stay overall felt like a 3-star hotel, but we paid for 4-star hotel experience. Sadly, we will not be recommending this hotel until they decide to remodel and replace their bedding.
Stayed 1 night in Jun 2025

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. Close to everything. We will be back for sure.
Stayed 1 night in May 2025

10/10 Excellent

Steven

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great as always. Excellent customer service.
Stayed 2 nights in May 2025

10/10 Excellent

Ruth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Property Convenient Location. We Had a Great Night Sleep!
Stayed 1 night in May 2025

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent roof top area. And exceptional customer service
Stayed 1 night in May 2025

10/10 Excellent

James

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great experience
Stayed 2 nights in May 2025

10/10 Excellent

Timothy, Covington

Stayed 2 nights in May 2025

10/10 Excellent

Samantha, Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Christopher

Stayed 2 nights in Apr 2025

10/10 Excellent

David, Ventura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Lisette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025