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Sheraton Houston Brookhollow Hotel

3.5 star property

Photo gallery for Sheraton Houston Brookhollow Hotel

Exterior
Meeting facility
Lobby
Daily buffet breakfast (USD 20.00 per person)
Outdoor pool, open 7:00 AM to 10:00 PM, pool loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Pet-friendly

Explore the area

View map
3000 North Loop West Frwy, Houston, TX, 77092
  • Place, Karbach Brewing
    ‪15 min walk‬
  • Place, Memorial Park
    ‪3 min drive‬
  • Place, George R. Brown Convention Center
    ‪12 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪27 min drive‬

Room options

View all photos for Traditional Room, 2 Double Beds, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Double Beds, Non Smoking

7.8 out of 10
Good
(27 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(35 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Club Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(10 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Club Room, 2 Double Beds

8.6 out of 10
Excellent
(4 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Studio Suite, 1 King Bed with Sofa bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Junior Studio Suite, 1 King Bed with Sofa bed

  • 34 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Studio Suite, 1 Double Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Junior Studio Suite, 1 Double Bed

  • 34 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Traditional Room, 1 Queen Bed

Traditional Room, 1 Queen Bed

Traditional Room, 1 Queen Bed

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 Queen Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 Queen Bed (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 Queen Bed (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 Queen Bed

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Exterior detail
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About the area

Houston

With a stay at Sheraton Houston Brookhollow Hotel in Houston (Lazybrook/Timbergrove), you'll be within a 10-minute drive of Westheimer Road and Memorial City Mall. .This hotel is 9.5 mi (15.2 km) from Daikin Park and 9.9 mi (16 km) from Toyota Center.

What's nearby

  • Karbach Brewing - 15 min walk - 1.3 km
  • Memorial Park - 3 min drive - 3.8 km
  • Daikin Park - 12 min drive - 14.8 km
  • Toyota Center - 12 min drive - 14.1 km
  • George R. Brown Convention Center - 12 min drive - 15.6 km

Getting around

  • Cavalcade Station - 8 min drive
  • Houston Station - 16 min drive
  • George Bush Intercontinental Airport (IAH) - 33 min drive

Restaurants

  • ‪Tia Maria's - ‬11 min walk
  • ‪Whataburger - ‬8 min walk
  • ‪E-Star Asian Buffet - ‬11 min walk
  • ‪Magnol French Baking - ‬3 min drive
  • ‪Cheba Hut "Toasted" Subs - ‬11 min walk

About this property

Sheraton Houston Brookhollow Hotel

Suburban hotel with a 24-hour fitness center and a 24-hour business center
Sheraton Houston Brookhollow Hotel offers 382 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Houston hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 382 air-conditioned rooms featuring LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreational opportunities offered, including an outdoor pool, a hot tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services.
Grab a bite to eat at Ella's Table Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Houston? This hotel has 15000 square feet (1394 square meters) of space consisting of conference space and 17 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Ella's Table Restaurant - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Ella's Table Bar - This bar specializes in American cuisine and serves dinner and light fare. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 20 for adults and USD 12 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Ella's Table Bar
  • Ella's Table Restaurant

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 15,000 square feet of conference space
  • 17 meeting rooms
  • 24-hour business centre
  • Computer station
  • Coworking space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 10 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1979
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Traditional architecture
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Meal delivery service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from August 29 2025 to May 31 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay (maximum USD 75 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay
  • 0.50 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 20.00 for adults and USD 12.00 for children
  • Pet fee: USD 50.00 per accommodation, per stay (maximum USD 75 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Brookhollow Houston
Brookhollow Sheraton
Houston Sheraton
Sheraton Brookhollow
Sheraton Brookhollow Hotel
Sheraton Brookhollow Hotel Houston
Sheraton Brookhollow Houston
Sheraton Houston
Sheraton Houston Brookhollow
Sheraton Houston Brookhollow Hotel
Sheraton Houston Brookhollow Motel

Sheraton Houston Brookhollow Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 499 out of 1006 reviews
Rating 8 - Good. 209 out of 1006 reviews
Rating 6 - Okay. 137 out of 1006 reviews
Rating 4 - Poor. 75 out of 1006 reviews
Rating 2 - Terrible. 86 out of 1006 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Jamesha

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This is an extremely old property with outdated amenities. The shower is a 1950's tile with an excessive amount of staining. There is no refrigerator or microwave available. The customer/guest service was amazing. The staff was extremely pleasant, very attentive, and resolved any issues in an expedient manner.
Stayed 4 nights in Jul 2025

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot in Houston. Centrally located in a good business location. Prices are good and it's a clean hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Kamma

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Needs updating of interior badly
Stayed 5 nights in Jul 2025

6/10 Okay

Shakierra

Travelled with family and small children
Liked: Staff & service
Overall the stay was good however the hotel has a mildew smell upon entry and even in the rooms. Never figured out the WiFi information. Staff were helpful and friendly. The pool was clean but the hot tube was Luke warm and not working.
Stayed 4 nights in Jul 2025

6/10 Okay

Tracy

Business traveller
Liked: Staff & service

Works fine for business travel

Staff was great and food was fine. Rooms and hotel a little dated but at the room rate I'll be happy to stay here again.
Stayed 2 nights in Jul 2025

4/10 Poor

remo

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property is outdated. I would expect much more from a brand like Sheraton. Carpet is old, dirty, smelly. Rooms lack basically everything: no microwave, no fridge, no nothing. At least in some basic motels we can get those... Staff was excellent, very kind and breakfast was well above average.
Stayed 4 nights in Jul 2025

10/10 Excellent

Lisa, Houston

Stayed 1 night in Jul 2025

6/10 Okay

Brittany

Liked: Staff & service
Stayed 4 nights in Jul 2025

10/10 Excellent

Quincy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good.
Stayed 3 nights in Jul 2025

10/10 Excellent

Kenyon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff
Stayed 3 nights in Jul 2025

8/10 Good

Gregory, Washington DC

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay. Staff was polite and courteous
Stayed 3 nights in Jul 2025

10/10 Excellent

Dimi

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort

8.5/10

The room smelled funny kinda of like a chlorine smell and like air filter needs to be changed. Also more bath towels would be nice but will stay again
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Dongju

Stayed 1 night in Jul 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

justin

Stayed 3 nights in Jul 2025

10/10 Excellent

Ben

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Fred

Travelled with family

A tub not shower as requested.

I had called in a few days ahead to specify we needed(not just wanted) a walk-in shower. I was told there would be one. There was a tub and it was not comfortable for my wife. I wanted to change rooms, but she didn’t want to repack. There is no selection available to specify a shower. For elderly or those with poor balance, that is important.
Stayed 2 nights in Jul 2025

10/10 Excellent

Shaequilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Rajesh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Jul 2025

8/10 Good

MARIBEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay was great.

Our one night stay was great. The room temperature was good and the bed and pillows were comfortable. Older building that does need some repair but overall a great hotel to stay at.
Stayed 1 night in Jul 2025

10/10 Excellent

Jose

Liked: Amenities, property conditions & facilities
Convenient
Stayed 1 night in Jul 2025

10/10 Excellent

Tiara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 1 night in Jul 2025

10/10 Excellent

KAREN

Stayed 1 night in Jul 2025

8/10 Good

CHASITY

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vacation stay for the family
Stayed 1 night in Jul 2025