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Sheraton Houston Brookhollow Hotel

3.5 star property

Photo gallery for Sheraton Houston Brookhollow Hotel

Exterior
Meeting facility
Outdoor pool, open 7:00 AM to 10:00 PM, pool loungers
Daily buffet breakfast (USD 20.00 per person)
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Pet-friendly
  • Pool

Explore the area

View map
3000 North Loop West Frwy, Houston, TX, 77092
  • Karbach Brewing
    ‪15 min walk‬
  • Memorial Park
    ‪3 min drive‬
  • George R. Brown Convention Center
    ‪12 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪27 min drive‬

Room options

View all photos for Traditional Room, 1 Queen Bed, Non Smoking

1 bedroom, premium bedding, down duvets, pillow-top beds

Traditional Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 Queen Bed

Traditional Room, 1 Queen Bed

Traditional Room, 1 Queen Bed

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Studio Suite, 1 Double Bed

1 bedroom, premium bedding, down duvets, pillow-top beds

Junior Studio Suite, 1 Double Bed

  • 34 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Studio Suite, 1 King Bed with Sofa bed

1 bedroom, premium bedding, down duvets, pillow-top beds

Junior Studio Suite, 1 King Bed with Sofa bed

  • 34 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, down duvets, pillow-top beds

Traditional Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

1 bedroom, premium bedding, down duvets, pillow-top beds

Club Room, 1 King Bed

9.0 out of 10
Wonderful
(9 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down duvets, pillow-top beds

Traditional Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(33 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, down duvets, pillow-top beds

Traditional Room, 2 Double Beds, Non Smoking

7.8 out of 10
Good
(27 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 Queen Bed (Mobility Accessible, Tub)

1 bedroom, premium bedding, down duvets, pillow-top beds

Traditional Room, 1 Queen Bed (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Tub)

1 bedroom, premium bedding, down duvets, pillow-top beds

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, down duvets, pillow-top beds

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

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Exterior detail

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  • Pet-friendly
  • Restaurant
  • Air conditioning
4.1 out of 5, Very good, 2,371 reviews
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About the area

Houston

With a stay at Sheraton Houston Brookhollow Hotel in Houston (Lazybrook/Timbergrove), you'll be within a 10-minute drive of Westheimer Rd and Memorial City Mall. .This hotel is 9.5 mi (15.2 km) from Daikin Park and 9.9 mi (16 km) from Toyota Center.

What's nearby

  • Karbach Brewing - 15 min walk - 1.3 km
  • Memorial Park - 3 min drive - 3.8 km
  • Daikin Park - 11 min drive - 15.2 km
  • Toyota Center - 12 min drive - 14.5 km
  • George R. Brown Convention Center - 12 min drive - 16.0 km

Getting around

  • Cavalcade Station - 8 min drive
  • Houston Station - 16 min drive
  • George Bush Intercontinental Airport (IAH) - 33 min drive

Restaurants

  • ‪Whataburger - ‬9 min walk
  • ‪Magnol French Baking - ‬3 min drive
  • ‪Cheba Hut "Toasted" Subs - ‬11 min walk
  • ‪Applebee's Grill + Bar - ‬7 min walk
  • ‪Demeris Barbecue - ‬9 min walk

About this property

Sheraton Houston Brookhollow Hotel

Suburban hotel with a 24-hour fitness center and a 24-hour business center
Sheraton Houston Brookhollow Hotel offers 382 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Houston hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 382 air-conditioned rooms featuring LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreational opportunities offered, including an outdoor pool, a hot tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services.
Grab a bite to eat at Ella's Table Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Houston? This hotel has 15000 square feet (1394 square meters) of space consisting of conference space and 17 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Ella's Table Restaurant - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Ella's Table Bar - This bar specializes in American cuisine and serves dinner and light fare. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English, French, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 20 for adults and USD 12 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Ella's Table Bar
  • Ella's Table Restaurant

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 15,000 square feet of conference space
  • 17 meeting rooms
  • 24-hour business centre
  • Computer station
  • Coworking space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 10 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1979
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Traditional architecture
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Meal delivery service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from November 27 2024 to August 1 2025 (completion date subject to change). The following areas are affected:
  • Hallway
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay (maximum USD 75 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay
  • 0.50 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 20.00 for adults and USD 12.00 for children
  • Pet fee: USD 50.00 per accommodation, per stay (maximum USD 75 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Brookhollow Houston
Brookhollow Sheraton
Houston Sheraton
Sheraton Brookhollow
Sheraton Brookhollow Hotel
Sheraton Brookhollow Hotel Houston
Sheraton Brookhollow Houston
Sheraton Houston
Sheraton Houston Brookhollow
Sheraton Houston Brookhollow Hotel
Sheraton Houston Brookhollow Motel

Sheraton Houston Brookhollow Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 497 out of 1000 reviews
Rating 8 - Good. 214 out of 1000 reviews
Rating 6 - Okay. 137 out of 1000 reviews
Rating 4 - Poor. 72 out of 1000 reviews
Rating 2 - Terrible. 80 out of 1000 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Daniel

Liked: Staff & service, property conditions & facilities, room comfort
Solid one night stay I enjoyed my stay in Houston
Stayed 1 night in May 2025

4/10 Poor

Andrea

Stayed 1 night in May 2025

2/10 Terrible

salvador

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty carpet dirty restroom dirty room smelly room
Stayed 1 night in May 2025

10/10 Excellent

Ejiroghene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great.
Stayed 4 nights in May 2025

10/10 Excellent

Ejiroghene

Liked: Cleanliness, staff & service, property conditions & facilities
The area was great.
Stayed 3 nights in May 2025

8/10 Good

Kandace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Kayin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice overnight stay

Minus the elevators being down a lot, it was fine.
Stayed 1 night in Mar 2025

4/10 Poor

jamarcus Ramel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice hotel. They fixed our stopped-up sink quickly, and the breakfast was great!
Stayed 2 nights in May 2025

8/10 Good

Terence

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outdated
Stayed 1 night in May 2025

10/10 Excellent

Melissa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great help at the front desk, well maintained, good breakfast. Worked well for me and my family
Stayed 1 night in May 2025

10/10 Excellent

Karyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location comfortable stay excellent service amazing breakfast
Stayed 1 night in May 2025

8/10 Good

Briyannah

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Samuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy bed and breakfast

Great location, easy access, plenty of parking, great breakfast, gym. However hallway is dated and some touches can be updated. Clean just dated. Bathroom is a bit tight
Stayed 1 night in Apr 2025

6/10 Okay

Marquise

Disliked: Cleanliness, property conditions & facilities
Looks very old we be better of staying at a best western
Stayed 3 nights in Apr 2025

10/10 Excellent

Arianny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Offer

Liked: Cleanliness, staff & service, property conditions & facilities
All was really good easy and convenient
Stayed 1 night in Apr 2025

2/10 Terrible

Teresa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property needs update. Unfair refund policy. Staff led us to believe breakfast was included. Morning coffee in lobby unavailable. Room smelled like smoke and had to be changed. Terrible experience. Would stay somewhere else if in this area of Houston again.
Stayed 1 night in Apr 2025

8/10 Good

Paula

Stayed 1 night in Apr 2025

6/10 Okay

Kelli

Liked: Staff & service
Disliked: Property conditions & facilities
Staff is always friendly. Got assigned a room that smelled like cigarettes, the whole floor smelled like cigarettes. A bunch of (I believe to be) employees yelling at one end of the hall kept us awake. We requested a different room and that helped.
Stayed 1 night in Apr 2025

10/10 Excellent

Juan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location easy to find, friendly staff
Stayed 1 night in Apr 2025

10/10 Excellent

Matilda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Ed

Stayed 1 night in Mar 2025

4/10 Poor

Raul

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful staff, awful stay.

Awful staff who were incredibly rude. Hotel had no water on the second day. Not their fault as the city shut off water to the area but no heads up, no apologies, no offer of some sort of compensation/suggestions of ways they could help and when I asked when water might be back, I was bluntly and rudely told to call the city myself if I wanted to know. In general the hotel was grotty, old and unclean but the issue with water and more to the point the treatment by staff was the part that I found totally unacceptable.
Stayed 3 nights in Apr 2025